Alternatives to VIP Utility Billing

UtilAbility, a Windows-based utility billing software package, was created with you in mind. It's now easy to create accurate and timely bills for water, sewer and electric, gas, garbage pickup, user fees, cable TV, and even telephone. UtilAbility's intuitive interface will make you feel right at home from the beginning. Our utility billing software adapts according to your policies and requirements so you can bill how you want. UtilAbility utility billing software was developed with direct input from our customers. UtilAbility can handle creating bills for one or many, commercial or government.

Meter Management Microsoft Dynamics Foundation ❖ Manage metering devices (locations, serial numbers, status, etc.) ❖ Automatically collect meter readings via M-Bus gateways ❖ Alternatively, import meter readings from MDM systems or Excel spreadsheets ❖ Built on Microsoft Dynamics 365 Business Central ❖ Easy-to-use and intuitive user interface ❖ Fully integrate your ERP, customer management and billing using the included Business Central subscription Tariffs & Rating Cloud Service ❖ Powerful tariff configuration makes set-up of even complex tariffs easy ❖ Bill any utility service (electricity, gas, water, sewerage / waste water, heating) ❖ Supports postpaid and prepaid plans ❖ Apply consumption-based rating, fixed / step rates, TOU, periodic charges (e.g. standing/daily rates), discounts ❖ Bill by customer, customer group, or property, on any periodic basis (e.g. monthly / yearly) ❖ Software-As-A-Service (SAAS) model – we take care of all the infrastructure, software & maintenance ❖ Hosted on our secure data centes in Latvia, or alternatively in public cloud (AWS, Microsoft Azure) or private cloud ❖ Access SkyBill from anywhere via your desktop, tablet or mobile phone

UtilityBilling, a trusted utility bill software, will help you improve transparency and efficiency in your water business. UtilityBilling is a comprehensive solution that eliminates the need for manual processes and reduces the amount of effort required to bill water utilities. It automates daily tasks to make operations more efficient. The platform offers a complete billing solution that includes bulk invoice generation, powerful CRM, customer portal and automatic bill and collection notices. UtilityBilling can be used from any browser.

Diversified Billing is one part of an integrated suite of software that includes fund accounting, payroll, permit, purchase order and depreciation software. Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually. Diversified Billing is designed to help you accommplish two objectives.: 1. Significantly increase customer satisfaction and service., and 2. Allow your staff to utilize technology to work more efficiently. Customer service staff can provide top notch service when every scrap of customer account information is available from a single customer service screen. Customers can access their account information and pay bills 24/7 through an online portal. Billing staff will appreciate it when the Workflow Wizard sets up each of their processes exactly right every time. And they will love being able to request a re-read through our Mobile Work Orders software and get the new numbers back just as soon as the re-read is completed. Diversified Billing integrates with any accounting and any meter reading system.

The IMS Utility Billing system stands out as the most adaptable and comprehensive billing solution available, catering to both private and public utility providers. Designed with user-friendliness in mind, it effectively serves smaller clients managing just a few hundred accounts while also possessing the robustness required to support larger entities with thousands of accounts. Its capacity for customer management is virtually limitless, making it a preferred choice for various utility companies. This billing system is capable of handling a diverse range of metered services, including but not limited to water, sewer, electricity, and gas, in addition to accommodating extra charges like pest control fees, late payments, and assessments. The program comes equipped with standard billing forms, which include both laser bill cards and letter statements, while allowing for the creation of customized bill formats for an extra fee. A recently introduced module enhances functionality by enabling the printing of POSTNET Bar Codes on letter laser statements, significantly reducing costs for substantial mail distributions. Furthermore, the IMS Utility Billing system seamlessly integrates with numerous handheld meter readers, enabling swift and efficient data entry for meter readings. Overall, this system combines flexibility and efficiency, making it an ideal choice for utility billing needs.

BlueOceanUtility utilizes the leading and widely recognized SAP Business One technology, providing a sophisticated and cost-effective billing solution tailored to your operational needs. Designed specifically for small to medium-sized utility companies, this software operates within a SINGLE DATABASE, catering to all your requirements seamlessly. It offers advanced features that were previously accessible only to the largest utility providers, ensuring that you can offer exceptional service to your customers. The solution is customized for various sectors, including Electric, Water, Wastewater, and Stormwater billing, all while maintaining its foundation on SAP Business One® Software. Its extensibility allows for adaptation to your unique demands without compromising the integrity of the integrated database. Additionally, the user-friendly dashboard reporting provides instant access to consistent financial summaries and detailed billing insights. It also integrates with ITRON® Meter Reading Handhelds, outsourced A/R Collection Services, and banking systems, capturing comprehensive utility data to empower consumers with enhanced energy management applications. Ultimately, BlueOceanUtility stands out as a flexible and powerful tool designed to elevate the performance of utility operations.

Banyon Data has been providing quality products and services for municipalities and other public non-profit entities for over 34 years. Our popular, fully-featured software is available for all public, non profit entities. This includes cities, towns, villages and towns, water districts, sewer district, water and electric utilities and cooperatives. Tribal councils, utility boards and natural gas companies. Public libraries and libraries are also included. Banyon Data Utility Billing Software is available for water, stormwater, electric, gas and other services such as refuse-garbage recycling, submeters, combination meters, and more. You can create detailed customer accounts and attach custom services and rates. Email Bills and Online payments, Full billing history, edit bills and adjustment tracking, popular meters interfaces (AMR and AMI), direct payments by ACH and thousands more reports. You can choose from the original, highly-rated, and affordable version of the full-featured software that we call UBLite.

Introducing a cutting-edge utility billing software solution that includes a seamless billing and accounting feature, specifically designed for municipalities, rural water districts, utility associations, and clients seeking advanced reporting capabilities and limitless scalability. This sophisticated system empowers users to generate reports from prior billing cycles at any chosen date and time, modify entries from past billing periods, export reports as PDFs, and much more! JUS provides a comprehensive Accounts Receivable solution tailored for Utility Billing and beyond. It offers a distinct separation for Customer Accounts and Premises, facilitating the movement of customers in and out of service areas while maintaining separate histories for all clients. Users can efficiently organize and generate reports based on custom-defined Routes/Books, Cycles, Classes, Categories, and Statuses. The system supports UNLIMITED Customers, Meters, Charges, Deposits, and Historical Data. Additionally, it allows for the printing and tracking of Service Orders, features detailed Meter Management that includes tracking water loss and meter changes, and supports Automated Meter Reading with both handheld device export and import capabilities. Furthermore, this software ensures that utility providers have all the tools they need to enhance their billing operations and improve customer service.

SOFTWater, recognized as the foremost utility billing software in the industry, effectively addresses various challenges faced by utility offices while eliminating manual tasks and minimizing errors. Created by Intedata Systems, this software features intelligent document management, customizable automation, and strong integrations that allow users to efficiently manage billing for water, sanitation, sewer, gas, and electricity services. By utilizing the automation discounts provided by USPS, users can streamline their operations. The software processes customer addresses, ensuring they are verified against the most current postal service database and generating necessary reports. With its integrated CASS utility, SOFTWater simplifies the process of sending and receiving address data, and it even provides reminders for when to submit files for processing again, ensuring that users stay organized and timely in their operations. This comprehensive approach not only enhances efficiency but also significantly reduces the likelihood of costly errors in billing.

CUSI provides worldwide customer information systems, utility billing, customer web portals, accounting, and work asset management. CUSI also develops, implements and supports a wide range of technology solutions to manage the operational needs of local governments and utilities. CUSI's Windows and SQL applications are used by over 1,100 water, gas, electric and waste management companies to meet their operational requirements.

SB Express stands out as the comprehensive financial platform preferred by small local governments seeking a straightforward, ready-to-use accounting solution. This platform, which boasts over 30 years of successful implementations in government settings, seamlessly integrates fund accounting, payroll, and billing functions. SB Express equips agencies with a modern finance, payroll, and utility billing system that utilizes cutting-edge technology. The Payroll Control screen showcases a refreshed design that remains intuitive for existing Springbrook Express users, allowing for easy access to detailed employee information where necessary. Similarly, the Chart of Accounts screen allows users to effortlessly view real-time financial data, while its customizable column options and advanced search and filtering features enhance overall functionality, enabling users to easily search and download information efficiently. With these robust capabilities, SB Express empowers local governments to manage their financial operations with confidence and precision.

UBSplus® Utility Billing Software was specifically designed for the Utility Industry to streamline customer service, billing, and payment collection tasks. Since its inception in 1984, UBSplus® has been continually updated to meet the evolving billing requirements for water, sewer, electric, gas, garbage, and other services. Payments, adjustments, and various charges are processed in real-time, updating customers' accounts instantly. The software features a “Print Cash Receipts” option that facilitates cash register-style payment entries, perfect for both front window and drive-through payment setups. This “Print Cash Receipts” feature not only calculates the change automatically but also prints out receipts using a designated printer. Additionally, a handy “Find” feature allows users to search customer accounts by a variety of identifiers such as account number, last name, first name, phone number, social security number, or zip code. For even greater efficiency, if account numbers are barcoded on customer bills, users can significantly expedite payment entries by utilizing our Auto Sensing Barcode Scanner, making the billing process smoother and faster. This comprehensive approach ensures that all aspects of utility billing are handled effectively, ultimately enhancing customer satisfaction.

GridX utilizes smart meter interval data to facilitate intricate rate and billing structures, such as time-of-use and real-time pricing models. With its adaptable architecture, the platform allows for the seamless integration of new elements while phasing out obsolete ones, thus enabling the pursuit of fresh business prospects and adherence to regulatory standards. The GridX Enterprise Rate Platform streamlines the implementation process and significantly accelerates the launch of new rates, products, and services. By enhancing the meter-to-cash cycle with top-notch rate, billing, and cost analytics, GridX revolutionizes customer interactions. Our enterprise solution provides customer service representatives and key account managers with immediate access to rate, cost, and savings analyses, ensuring they can accurately inform customers about their potential expenses when opting for clean energy alternatives. Furthermore, we empower utilities to deliver personalized, valuable, and actionable insights regarding energy consumption and cost savings in real time, across various communication platforms, thereby enriching the overall customer experience. This innovative approach not only aids utilities in improving their service offerings but also fosters a deeper connection with their customers by prioritizing their energy efficiency goals.

EDIFICE offers an extensive suite of utility billing software solutions tailored for utility districts and departments, encompassing a wide range of services such as water, sewer, fire protection, stormwater, electric, and refuse and recycle billing, along with job billing and various metered and non-metered options. The software prioritizes user-friendliness, allowing your team to efficiently address customer needs. EDIFICE provides a holistic approach to utility billing and customer relationship management, covering everything from billing processes to service management, mobile work orders, comprehensive financial tools, and more. The EDIFICE Mobile Work Orders feature seamlessly integrates with the Service Management module, facilitating a smooth workflow that connects field operations with back-office tasks, including Service Billing/Jobbing and Inventory management. Developed by Northern Data Systems, the EDIFICE utility billing platform is designed as a cohesive yet flexible system, ensuring that users can adapt it to their specific operational requirements while maintaining high levels of integration. In addition, the modular nature of the software allows for easy scalability and customization, making it a versatile choice for various utility management needs.

Utilibill offers Enterprise grade Utility Billing and CIS – Cloud native. We offer toolkits to utilities that allow them to transition independently. Additionally, we have a strong partner network that can help with the entire project lifecycle. We bill electricity, gas, water, re-water, air conditioning, broadband and many other services. Market connectivity includes: AEMO, NEMO and Telstra Wholesale, AAPT. Vocus, OPTUS, and many more. Our over 60-strong team is located in Victoria, California and Santa Monica, Arkansas. Provide: Billing CIS, Customer Portal and Invoice Designer. You can access our platforms for a 30-day free trial. Get yours today.

Municipal authorities and specialized utility districts responsible for billing customers for services such as water, sewage, and waste disposal understand the necessity of delivering precise and prompt service. The ongoing billing cycle for these utilities aligns perfectly with the automation capabilities offered by Black Mountain’s Utility Billing Software. Integration remains a fundamental aspect of most Black Mountain solutions, ensuring that our Utility Billing and Cash Receipting products work seamlessly together to enhance the workflow of your utility department. By incorporating additional modules like automated bank drafting and online payment options, you can further boost your operational efficiency and elevate the quality of customer service. Furthermore, the Cash Receipting module centralizes payment collections and automatically syncs them with the General Ledger, as well as with applications such as Utility Billing, Business Licensing, and Accounts Receivable. This leads to a more efficient processing system characterized by heightened automation and improved overall performance. Ultimately, adopting these tools can significantly transform how your utility department operates, enabling you to meet the needs of your customers more effectively.

In today’s mobile-driven age, it’s essential to provide enhanced options for your retail clientele, as customers increasingly anticipate high-quality service. PowerManager® is an extensive software solution that empowers users to manage a wide variety of functions, such as payroll processing, inventory management, billing, accounts receivable, general ledger tracking, accounts payable, budget forecasting, and numerous additional capabilities. The remarkable EasyClerk® serves as a major time-saver by generating bills for water, sewer, waste management, and contracted services, allowing users to condense an entire week’s worth of billing tasks into just one day. This software not only customizes billing statements, courtesy notifications, and meter sheets but also organizes the printing of bills in route book order or based on various criteria like alphabetical order, zip codes, mailing pull codes, or carrier routes. Additionally, the Service Order feature efficiently manages and tracks service requests electronically, leading to heightened efficiency and greater customer satisfaction as fewer tasks are overlooked. In a world where speed and accuracy are paramount, adopting such robust tools can significantly elevate the customer experience and streamline operations.

Orbit Customer Management and Billing enables you to oversee, handle, and preserve all customer data in a single, centralized platform, regardless of whether you offer a single utility service or multiple services. Your organization can effortlessly monitor customer consumption, billing rates, deposits, service requests, collections, customer interactions, and account histories, leading to a more streamlined billing operation. This comprehensive solution oversees all significant customer-related business functions and offerings through a single product. It seamlessly integrates with Orbit Dynamic Financial Management, enhancing both accounting precision and operational efficiency. The system is designed to scale effortlessly as your customer base and service offerings grow. As a result, it provides a robust infrastructure that supports your evolving business needs.

The Pear.ai Platform streamlines the everyday hurdles of overseeing energy, water, electricity, gas, sewer, fuel, or any other services for which an organization receives billing. This cutting-edge technology suite is tailored for utility management, enabling a digital transformation of your organization's utility operations. Without a current utility data platform, addressing straightforward inquiries about your organization's utility footprint can be quite challenging. The Pear.ai Platform consolidates and harmonizes all utility information from your organization, allowing for seamless access to clean data from every location, account, and meter, all without the need for manual entry. Once your data is integrated into the platform, you'll no longer have to search for uploaded bills, as all utility information will be readily accessible whenever required. The task of manually managing reporting, auditing, and payments for organizations with intricate utility profiles can be so overwhelming that crucial insights may be missed. This platform not only enhances efficiency but also empowers organizations to make informed decisions based on comprehensive and accurate utility data. By leveraging such a solution, organizations can significantly improve their operational effectiveness and strategic planning.

inHANCE offers the leading software ecosystem designed for water and sewer utilities, with optional components tailored to fit every utility. We have a suite of products that are easy to use, ranging from your core billing system to Mobile Workforce Management solutions and a web portal for your customers to view and pay bills, change their account info, and receive communications from your office. As a part of the Harris Utilities ecosystem you also get access to a host of complementary products at discounted rates, and you can be confident that you will always have support with our unique "Software for Life" policy.

All phases of billing for non-metered and metered services are seamlessly managed with fully integrated service orders. FundView Utility Billing offers integrated tools to manage new connections and meter changes, transfer of disconnects, billings, and payments. You can also find date-driven rate tables, prorated fees by date range, and metered/nonmetered services. FundView Utility Billing, a web-based service that seamlessly manages all aspects of the billing process, is available. Multiple metered and unmetered services, consolidated billing accounts and integrated service orders are all available. You can also manage your deposit, fees, penalties, online payments, and bill distribution.

SDI serves as a comprehensive solution for communities needing to gather utility consumption data and manage customer invoicing. With SDI Complete, users benefit from seamless integration with QuickBooks, enabling the transfer of customer information and invoicing directly between the two platforms. The service boasts a highly adaptable water rate structure, secure offsite cloud backups, tailored invoice reporting, and extensive analytical tools. However, Significant Digits Incorporated does not operate in isolation; it collaborates with leading providers of metering and electronic equipment to deliver top-tier products and software solutions to its clients. SDI is committed to continuous enhancement and expansion of its offerings to maintain its position at the cutting edge of technology. In addition to refining existing solutions, the company actively pursues the creation of innovative technologies designed to boost user efficiency. A recent example of this effort is the introduction of a specialized billing package aimed at serving smaller to mid-sized utility companies, showcasing SDI's dedication to meeting diverse customer needs. This proactive approach ensures that SDI remains a valuable partner in the utility management landscape.

AmCoBi specializes in delivering extensive utility billing solutions designed specifically for owners of multifamily properties, property managers, and water utility companies. Our services encompass the Ratio Utility Billing System (RUBS), submetered billing, payment processing, collections, and convergent billing options. The AmCoBi online Management Portal empowers authorized users to manage move-in and move-out data, approve pre-bill reports, review historical billing records, generate final bills, and gain access to real-time management and financial insights. Residents benefit from the convenience of electronic billing (eBill), the ability to make online payments (ePay) using credit/debit cards or ACH, and access to their past utility bills and account history. Our platform accommodates a variety of payment methods, such as MobileWEB, Quick Pay, automated payments, and options for pay-by-email, pay-by-text, and IVR/pay-by-phone. In addition, AmCoBi provides AquaHawk/UtilityHawk for leak detection and monitoring of unusual usage patterns, ensuring property owners and managers can maintain efficient operations while enhancing resident satisfaction. With these advanced services, AmCoBi is committed to streamlining utility management for all stakeholders involved.

Efficient management of estates and portfolios can result in considerable savings. Nevertheless, the challenge of keeping a dependable database while handling and verifying utility bills can stretch an organization's available resources thin. Receiving electronic utility bills is crucial for organizations to ensure data accuracy, reduce resource strain, and optimize cost recoveries. Our Sigma EDI Billing software equips you with the tools to quickly and effectively produce accurate, industry-standard EDI bills for your clients. This advanced solution transforms electronic bills from your current billing system, accommodating any utility in various formats, including the TRADACOMS industry standard. With a wide array of distribution options and customizable invoice designs, your EDI bills can be personalized to align with your brand image. We are committed to collaborating with you to implement Sigma EDI Billing smoothly, allowing your billing processes to continue uninterrupted. By adopting this innovative software, organizations can streamline their operations and enhance their billing efficiency significantly.

Water Solutions - Professional offers a comprehensive suite of essential and advanced functionalities required for efficient management and billing for water and sewer utilities or small community water districts. This software allows for the billing of up to two additional user-defined services, such as trash collection or rental fees for apartments or trailer spaces. The Plus version specifies which more advanced modules are available; for instance, Water Solutions Pro Plus Palm comes with software that connects to a Palm PDA. For very small communities or rural water systems, Water Solutions Lite is an ideal choice, providing a free version that can handle billing for up to 20 customers, while the paid version accommodates up to 50 customers. Water Solutions Lite encompasses all the fundamental features necessary for the effective management of a small water system and its clientele, making it a suitable option for those seeking a reliable and user-friendly solution. Additionally, this flexibility allows for scalability as the community grows or requires more complex billing solutions.

Quit wasting money on expensive billing software! MuniBilling offers an excellent solution that simplifies your processes and enhances your operational efficiency. This cloud-based utility billing software, along with its comprehensive CIS toolkit, enables customers to easily enroll, pay, and view their sewer bills conveniently. Ideal for any service or fee, this versatile web-based billing system supports unlimited rates and tiers. MuniBilling also boasts seamless integration with automated meter reading devices, various accounting software, GIS applications, third-party software, and more, making it an optimal choice for businesses looking to improve their billing operations. By choosing MuniBilling, you can reduce costs while providing exceptional service to your clients.

Our Utility Billing system for Water and Sewer services is crafted to assist municipalities in managing account details, usage statistics, and billing information for local water and sewer operations. Seamlessly connected with our Assessing and Tax Collection systems, this platform enables rapid access to your municipality's water and sewer data. Explore the features and advantages we offer, and feel free to reach out to us to arrange a demonstration. This multi-user, client/server application operates on the Windows platform and utilizes the Microsoft SQL Server/SQL Express database, ensuring robust security with varied access levels for different users. Effortlessly find records by searching through map and lot numbers, owner names, addresses, or meter/account IDs. The user-friendly tabbed interface ensures that all relevant information is readily accessible. Editing is straightforward with intuitive point-and-click options from attribute dropdown menus, allowing for efficient management. Additionally, the system can calculate taxes, generate commitment reports, and even print tax bills, making it a comprehensive tool for municipal billing needs. With its advanced features and user-centric design, our Utility Billing system stands out as an essential resource for effective management of water and sewer accounts.

The CUBIC®, Comprehensive Utility Billing and Control System was designed to provide powerful billing and CIS (Customer Info System) for utility operations. It provides robust customer information, billing and cash receipting functions, usage and bill/payment history, as well as a multitude of report options. It provides important functions such as multiple search criteria for account inquires, real-time updates and electronic input, and receipting interfaces. Reports provide detailed statistics on customers, services and routes. CUBIC®, powerful receipt processing, supports traditional receipt processing as well as high-speed scanning systems. Everything is available online, including bill/payment history, usage history, deposit information, service information, and a consumption graph for each service. The system also controls accounting. CUBIC® makes it easy to report NARUC.

ABS Utility Billing efficiently manages data from field meter readings all the way through to billing, email statements, online payments, and up-to-the-minute financial reports. By entering information just once, it is effortlessly shared across the entire system with remarkable speed and accuracy. The software suite of ABS Utility Billing equips your team with a streamlined and coherent operational experience, making daily tasks feel instinctual and straightforward. Say goodbye to the confusion of disparate software solutions from various vendors. ABS Utility Billing serves as a comprehensive solution tailored for your whole organization, catering to everyone from field personnel to the board of directors by providing essential information for their effectiveness. Users can access the system from virtually any device, including PCs, Macs, tablets, and smartphones. Furthermore, ABS Utility Billing employs cutting-edge technology that adapts to evolving requirements and fulfills customer needs without delay. With its user-friendly interface and robust capabilities, it significantly enhances productivity across all levels of your organization.

Our advanced utility billing solution is developed from three decades of customer insights and offers a comprehensive billing service suitable for utilities of any scale. Hosted in the cloud, our billing system eliminates concerns about desktop compatibility, server upkeep, or local data backups. Being web-based means you can access it from virtually any location—whether at work, traveling, or at home. You can easily launch the system on any device equipped with a web browser and internet access. The platform allows for seamless importation of reads from any make of drive-by or fixed-based reading systems. It is engineered to accommodate the latest technologies from leading meter manufacturers. Additionally, the integrated paperless billing feature enables customers to log into their personal online portal where they can view bills, modify contact details, and make payments electronically. Payments are processed automatically in real time, instantly reflecting in customers' accounts, providing them with convenience and efficiency. This system not only enhances user experience but also streamlines utility management for providers.

Jenworks is a reliable and established utility billing solution leveraging Microsoft Dynamics NAV technology. It offers the flexibility to manage billing processes according to your specific commercial and regulatory requirements. Owned entirely by the island utility Jersey Electricity plc, Jendev possesses an in-depth comprehension of the needs and expectations of small to medium-sized island utilities. The pricing and functionalities of Jenworks are tailored to address the distinct needs of various territories. This versatile system adeptly accommodates billing for both single and multiple utilities as necessary, utilizing a diverse array of tariff structures. A significant advantage of Jenworks is its seamless integration with Microsoft products and other technologies, allowing for implementation without requiring extensive modifications to existing workflows. Additionally, it boasts high configurability, making it suitable for both straightforward and complex utility operations, thereby adapting to the evolving demands of businesses. With its user-friendly interface and comprehensive features, Jenworks empowers utility providers to optimize their billing processes effectively.

For two decades, CORE Utilities has been delivering robust and efficient utility billing software tailored specifically for water, wastewater/sewer, and waste management sectors across the United States. The cost-effective software solutions offered by CORE enable clients to streamline their operations, ensure timely and precise billing, and deliver outstanding service to their end-users. The core objective of CORE Utilities is to develop powerful, user-friendly, and affordable software packages aimed at small to midsize water and wastewater utilities. Excellence in product quality and customer service is paramount to CORE's philosophy, as they believe that true quality stems from a reliable product that addresses current and future needs. What differentiates CORE from its competitors is its exceptional customer service, which is rooted in a deep understanding of clients' desires and requirements, ensuring a collaborative partnership. This commitment not only fosters trust but also supports the long-term success of the utilities they serve.

Our Utility Management System (UMS) is specifically designed to cater to the requirements of small to medium-sized water utilities. It provides a comprehensive solution that automates and integrates a wide array of utility functions, whether on a cost-effective and robust IBM i Power Server or via cloud technology. This cohesive system enhances the efficiency of service delivery, billing, and payment operations, leading to significant improvements in the productivity of both field staff and office personnel. Similarly, the iDOCS Medical Practice Management System offers a versatile solution for medical practices across various specialties, including the specialized needs of anesthesiology and radiology, while also accommodating the demanding workload of medical billing services. Furthermore, iDOCS meets the needs of Medicaid billing and non-profit service providers, ensuring a broad range of support. Available in both cloud and on-premise formats on IBM i Power servers, our practice management solution is tailored to enhance operational efficiency and effectiveness. With these capabilities, both systems are positioned to greatly benefit their respective industries.

Whether dealing with custom rates, seasonal prices, fluctuating tax fees, or proration calculations, BillMaster is equipped to manage even the most intricate billing rate frameworks! You can send invoices via email to utility customers upon their request. Additionally, statements can be securely posted on an integrated website, allowing customers to access their current and past bills, make payments, and request various services from customer support, including setting up recurring ACH and credit card payments. Customize your billing statements and invoices to perfectly match your vision with numerous options for usage graphs, charts, and notes. By utilizing BillMaster’s fully integrated solution for outsourced printing, preparation, and mailing of statements, newsletters, and other documents, you can streamline your operations and cut down on overhead costs. Furthermore, Data West offers WebShare, an effective and straightforward solution for online Bill Presentment and Payment, ensuring a user-friendly experience for customers. This comprehensive approach to billing not only enhances efficiency but also improves customer satisfaction.

Oversee all facets of your utility services through Tyler's all-encompassing billing and account management software. This platform streamlines everything from service connections and disconnections to work orders, invoicing, and customer alerts, empowering both municipal and independent utilities to automate their operations, boost productivity, and improve collection rates. With effortless integration into Tyler’s financial management tools, it simplifies workflows, minimizes data entry, and enhances overall efficiency. Designed with the user in mind, Munis provides the essential services that citizens expect, the capabilities that utilities need, and the advanced technology necessary to support expanding organizations of mid-size to large scale. Moreover, this comprehensive approach ensures that utilities can adapt to evolving demands while maintaining service excellence.

Tailored specifically for organizations that interact directly with clients, this system allows for the customization of billing and payment structures to align with the distinct requirements of each entity. You can adjust and establish billing rates for various intervals and payment deadlines. Additionally, it facilitates the setup and monitoring of overdue contract and loan payment agreements with clients. The system is also capable of generating penalties or service orders while providing printed notices for delinquencies and service interruptions. Customer Inquiry enables access to comprehensive information about clients, locations, meters, deposits, billing, contracts, loans, and historical data. To streamline the management of real and personal property taxes and their associated payments, Property Tax Collection offers a simplified solution. With advanced scalability, this module can effectively cater to the diverse demands of any organization, and its master property control feature enhances the efficiency of managing interactions across multiple tax collection procedures. This robust system ensures that organizations can maintain accurate financial records while fostering better relationships with their customers.

Your utility's lifeblood are your customers. Your success is measured by their satisfaction. Modern technology gives staff the ability to empower them and provide consistent customer service at every touchpoint. NorthStar Customer Information System, (CIS), helps utilities manage millions in customer accounts and utility bills each month. NorthStar CIS supports all customer interactions, from new account setup to credit history profiling. It is a robust, reliable and highly configurable suite of applications.

The Water/Utility Management system serves as a comprehensive utility billing software that comes packed with a variety of extra functionalities. It accommodates multiple reading and billing approaches, including customer self-billing with coupons, customer-provided readings, or district-based readings for billing purposes. The list of features mentioned below represents only a small fraction of what this system has to offer. Additionally, it aims to streamline the billing process for both customers and utility providers alike.

The CSG Advanced Convergent Platform™ (ACP) stands out as a reliable solution for cable billing, customer support, and business efficiency, firmly establishing itself as the leading option in the North American cable and DBS market. With our outsourced, fully operational customer care and billing system, we recognize that a frictionless customer experience is essential for both your success and ours. Our comprehensive platform facilitates the entire customer journey, from initial account setup to installations and upgrades. The pre-integrated design of ACP allows for agile billing and revenue management, enabling effortless scaling of your billing processes. By managing the complexities of system integration, we empower you to concentrate on enhancing customer satisfaction and expanding your business reach while we ensure your operations run smoothly. With CSG, you can rest assured that your billing needs are in expert hands.

Introducing a comprehensive customer information system that facilitates the management of utility billing, accounts receivables, and meter tracking. This innovative software simplifies utility billing processes such as setting up new customers, entering or interfacing meter readings, making edits, and generating invoices. Enhance the management of customer receivables and payment processing to optimize efficiency. The system provides valuable insights that aid in forecasting cash flow, addressing delinquent accounts, and generating financial reports. It also ensures efficient meter inventory management and vigilant monitoring of meter data. This application diligently records individual meter information, testing histories, and past records. In addition, it allows for the seamless management of customer service orders, fully integrated with your customer information system (CIS). This integration streamlines service dispatch, fosters collaboration across departments, and enhances customer relations through real-time access to service order data. By overseeing customer service delivery and managing facilities with a unified management tool, you can improve operational efficiency and customer satisfaction significantly. This system is designed to adapt to the evolving needs of utility management, ensuring that you remain at the forefront of customer service excellence.

DBE offers a fully dynamic and customizable experience that allows your business to implement rapid, code-free rate adjustments. It combines the versatility and strength of spreadsheets with an efficient billing process. Instead of investing in an expensive complete Customer Information System (CIS), consider the necessary Billing Flexibility that DBE offers. It delivers the capabilities of a premium Utility CIS at a significantly lower cost. There's no requirement to enhance your infrastructure or deal with software compatibility issues, as DBE can handle your Billing Determinants in real-time through Web Services or in batch formats. All information is securely encrypted with Advanced Encryption Standard (AES) 256, and connections to DBE from your servers are protected via secure HTTPS and SFTP protocols. Furthermore, DBE accommodates your chosen Bill Print solution, whether it's managed in-house or by a third-party vendor, ensuring that both real-time rendering and bulk customer mailings are executed effortlessly using the Diamond Billing Engine. This flexibility in billing processes not only saves you money but also streamlines your operations, allowing you to focus more on core business activities.

We provide comprehensive CIS and billing solutions tailored for the contemporary utility sector. Envision offering innovative products that empower your customers to determine their payment timing and methods. By utilizing smart meter data, we enable advanced rating, billing, and customer service interactions. Our adaptable architecture simplifies implementation, including transitions for existing clients if necessary. Enhance customer attraction and retention, maintain a competitive edge, and oversee your operations in real time. Transform your smart meter infrastructure into a revenue-generating asset by presenting your customers with diverse rate and product choices without the hassle of integrating with existing billing systems. Maximize the benefits of your AMI investment by providing customers with the option of a smart meter equipped for Prepaid functionality. In a landscape where companies need to distinguish themselves, having a strategic plan that resonates with consumers is essential. Ultimately, addressing the needs of the digital consumer, who is placing increasing demands on your business, is paramount for sustained success. By doing so, you can ensure your organization remains relevant and responsive in a fast-evolving market.

Excel in creating a future where energy and water are both sustainable and cost-effective. Provide exceptional experiences for your customers, enhance energy efficiency, and oversee networks and assets to ensure vital services are available to your communities daily. Integrate customer service, billing, metering, and device management to boost revenue and resolve issues more quickly. Collect, manage, and analyze sophisticated meter and device data to expedite billing processes and enhance operational effectiveness. Attract and engage customers through tailored marketing and sales communications that motivate action. Utilize AI and insights from behavioral science to influence change and manage peak demand, addressing each customer individually. Anticipate and avert issues throughout the lifespan of your physical assets, ensuring longevity and reliability. Streamline work management, maintenance, and operational procedures to foster a culture of efficiency across the board. This holistic approach not only drives innovation but also positions your organization as a leader in sustainable resource management.

Introducing uVisionPLUS™, the next generation of utility billing software. This cloud-based solution provides the stability you need to manage your billing cycles efficiently and smoothly, from start to finish. The dashboard is easy to use and allows you to open unlimited sessions. This makes it easy for customers to navigate all of the customer service functions. You can save money by removing the need to use servers. All you need is an internet connection and a computer. Its modern design adapts to any size device and screen. These features include: * Robust Reporting Engine * Unlimited number of users * Cloud Hosted * View Multiple Accounts at Once * Tailored to your Workflow uVisionPLUS also includes an integrated suite of modules that are available to be purchased as needed. You can purchase modules such as Mobile Phone uInstaPay, Ach, Online Billing, Credit Card, and Ach. There are many payment options available for your customers.

Utilit-e Insight serves as a robust solution for accounting and financial information management tailored for the utility sector. It offers seamless integration across various modules, ensuring that, for instance, a time sheet entry reflects in the general ledger, work orders, and transportation. The user interface is designed to be intuitive, making it simple to read and navigate. It boasts powerful inquiry, drill-down, and reporting features, allowing users to create favorites for quick access to screens and reports. Additionally, it provides flexible financial reporting options. Many of its modules are workflow-enabled, which enhances efficiency throughout the organization. Specifically crafted for multi-service utilities, Utilit-e Insight leverages over 40 years of PCS's experience with utility partners to deliver a next-generation financial solution. Transactions are integrated across modules, and entries are automatically posted where relevant, streamlining the entire financial management process. This innovative design ensures that utility companies can operate more effectively and adapt to the evolving demands of their industry.