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Description
To ensure exceptional service to your customers, your utility collection office needs a billing solution that is both adaptable and user-friendly. Regardless of whether you're managing bills for electricity, water, natural gas, or other services, the VIP Utility Billing software is designed to streamline the entire billing process. This platform is utilized by various agencies, demonstrating its flexibility to accommodate even the most intricate billing calculations and rate structures. It offers detailed insights into accounts and bills related to individual customers or landlords. Customers can conveniently manage their accounts through online bill presentations, email notifications for billing, web payments, and updates via email or text. All necessary customer information can be accessed from a single menu option, enhancing efficiency. Additionally, the system allows for customizable deposit processing that aligns with your specific policies. With easily filtered grids, you can tailor the data display and seamlessly export it to applications like Excel and Word, ensuring a smooth operational experience. Furthermore, the comprehensive nature of the software provides a robust solution to meet the evolving needs of your utility office.
Description
Water Solutions - Professional offers a comprehensive suite of essential and advanced functionalities required for efficient management and billing for water and sewer utilities or small community water districts. This software allows for the billing of up to two additional user-defined services, such as trash collection or rental fees for apartments or trailer spaces. The Plus version specifies which more advanced modules are available; for instance, Water Solutions Pro Plus Palm comes with software that connects to a Palm PDA. For very small communities or rural water systems, Water Solutions Lite is an ideal choice, providing a free version that can handle billing for up to 20 customers, while the paid version accommodates up to 50 customers. Water Solutions Lite encompasses all the fundamental features necessary for the effective management of a small water system and its clientele, making it a suitable option for those seeking a reliable and user-friendly solution. Additionally, this flexibility allows for scalability as the community grows or requires more complex billing solutions.
API Access
Has API
API Access
Has API
Integrations
Microsoft Excel
Microsoft Word
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$149.95 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SoftwareSolutions
Country
United States
Website
www.mysoftwaresolutions.com/solutions/utility-billing
Vendor Details
Company Name
Oak Bay Technologies
Founded
1979
Country
United States
Website
www.oakbay.com
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management