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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.

Description

WhosOffice makes it easy to schedule employees so you have the right staff for every shift. Optimize staffing levels for the best productivity balance. Reduce the time required to fill staffing gaps, and manage annual leaves. You can see exactly where you are working from any location, at any time. WhosOffice empowers people so they can work at their best and increase productivity. You can easily coordinate all aspects of your workforce with our easy-to-use leave management tools and communication tools. Are you always on the move? WhosOffice's employee planning software is available on any device, whether it's a mobile, tablet, or desktop computer. It offers reliable and flexible planning tools that can be used anywhere, anytime. In minutes, you can create employee schedules and team rotas. WhosOffice makes it easy to manage tasks, avoid conflicts, choose the right skill sets, set staffing levels and manage tasks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Auth0 No 
Google No 
Microsoft Entra ID Protection No 
Okta No 
OneLogin No 
Stackpile Yes 

Integrations

Auth0 Yes 
Google Yes 
Microsoft Entra ID Protection Yes 
Okta Yes 
OneLogin Yes 
Stackpile No 

Pricing Details

$10000 one-time payment
Free Trial No 
Free Version No 

Pricing Details

$2.7/user/month
Transparent pricing as per scale on public site
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Castle Creative Services

Founded

1981

Country

United States

Website

www.castlecreative.com/tellergraph.htm

Vendor Details

Company Name

X:drive Computing

Founded

1999

Country

United Kingdom

Website

www.whosoffice.com

Product Features

Banking

ATM Management No 
Compliance Tracking Yes 
Corporate Banking Yes 
Credit Card Management No 
Credit Union No 
Investment Banking No 
Multi-Branch No 
Online Banking No 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

Product Features

Attendance Tracking

Absence Management Yes 
Calendar Management No 
Employee Scheduling Yes 
Employee Time Clock No 
FMLA Tracking No 
Overtime Tracking Yes 
Reporting/Analytics Yes 
Self Service Portal Yes 
Time Tracking Yes 
Timesheets No 
Vacation / Leave Tracking Yes 

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