Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.
Description
WhosOffice makes it easy to schedule employees so you have the right staff for every shift. Optimize staffing levels for the best productivity balance. Reduce the time required to fill staffing gaps, and manage annual leaves. You can see exactly where you are working from any location, at any time. WhosOffice empowers people so they can work at their best and increase productivity. You can easily coordinate all aspects of your workforce with our easy-to-use leave management tools and communication tools. Are you always on the move? WhosOffice's employee planning software is available on any device, whether it's a mobile, tablet, or desktop computer. It offers reliable and flexible planning tools that can be used anywhere, anytime. In minutes, you can create employee schedules and team rotas. WhosOffice makes it easy to manage tasks, avoid conflicts, choose the right skill sets, set staffing levels and manage tasks.
API Access
Has API
No
API Access
Has API
No
Integrations
Auth0
No
Google
No
Microsoft Entra ID Protection
No
Okta
No
OneLogin
No
Stackpile
Yes
Integrations
Auth0
Yes
Google
Yes
Microsoft Entra ID Protection
Yes
Okta
Yes
OneLogin
Yes
Stackpile
No
Pricing Details
$10000 one-time payment
Free Trial
No
Free Version
No
Pricing Details
$2.7/user/month
Transparent pricing as per scale on public site
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Castle Creative Services
Founded
1981
Country
United States
Website
www.castlecreative.com/tellergraph.htm
Vendor Details
Company Name
X:drive Computing
Founded
1999
Country
United Kingdom
Website
www.whosoffice.com
Product Features
Banking
ATM Management
No
Compliance Tracking
Yes
Corporate Banking
Yes
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No
Product Features
Attendance Tracking
Absence Management
Yes
Calendar Management
No
Employee Scheduling
Yes
Employee Time Clock
No
FMLA Tracking
No
Overtime Tracking
Yes
Reporting/Analytics
Yes
Self Service Portal
Yes
Time Tracking
Yes
Timesheets
No
Vacation / Leave Tracking
Yes