Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Survox IVR offers a cost-effective and automated solution for conducting interactive surveys aimed at gathering data on customer experiences, market research, and opinion polling. It enables swift voice-based engagement, allowing access to demographics that can exclusively participate via phone. By accommodating respondents' preferences through a selection of engagement methods, it enhances the likelihood of obtaining meaningful feedback. To prevent skewed results that reflect only the opinions of the extremely satisfied or dissatisfied, Survox automatically follows up on transactions with proactive outbound surveys. It also seamlessly combines inbound and outbound calls in interviewer queues to ensure immediate responses to callbacks. Additionally, it efficiently screens, transfers, and manages calls to optimize caller retention. Survox can also automatically schedule or perform interviews while collecting valuable post-transaction feedback, ensuring a comprehensive understanding of customer sentiments. This multi-faceted approach allows businesses to gain deeper insights into their customer interactions.

Description

UCanvass is designed to assist in every phase of your campaign, whether you're engaging in door-to-door outreach, making calls from a call center, or gathering donation pledges on the street. By digitizing how local government teams carry out surveys and public consultations, it effectively supports the Canvass Reform Program. Charitable organizations of any size can utilize UCanvass for various purposes, including welfare checks, securing donation pledges for finance departments, and conducting feedback surveys to enhance volunteer experiences. The platform can be employed for planning applications, public consultations, resident surveys, and opinion polls, illustrating its versatility in achieving desired outcomes. Whether you represent charities, local action groups, or healthcare organizations, UCanvass provides both face-to-face and telephone features to ensure aid reaches those who require it. With UCanvass, you can easily manage donation pledges, making it easier for your campaign manager to process them efficiently. Additionally, its user-friendly interface allows teams to gather insights and foster better engagement with the community, reinforcing the importance of participation and support in various initiatives.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
NationBuilder No 

Integrations

Amazon Web Services (AWS) Yes 
NationBuilder Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$6,912.98 per month
Unlimited users, up to 500,000 Residents
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Enghouse Insights

Founded

1984

Country

United States

Website

www.enghouseinsights.com/products/survox-collect-analyze-succeed/

Vendor Details

Company Name

UCanvass

Founded

2019

Country

United Kingdom

Website

www.ucanvassapp.com

Product Features

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Alternatives

KooKoo Reviews

KooKoo

Ozonetel

Alternatives

Polis Reviews

Polis

Polis, Inc.
SPLICE Dialog Suite Reviews

SPLICE Dialog Suite

SPLICE Software
uContact Reviews

uContact

net2phone
Charity Tool  Reviews

Charity Tool

Charity Tool