Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Survox IVR offers a cost-effective and automated solution for conducting interactive surveys aimed at gathering data on customer experiences, market research, and opinion polling. It enables swift voice-based engagement, allowing access to demographics that can exclusively participate via phone. By accommodating respondents' preferences through a selection of engagement methods, it enhances the likelihood of obtaining meaningful feedback. To prevent skewed results that reflect only the opinions of the extremely satisfied or dissatisfied, Survox automatically follows up on transactions with proactive outbound surveys. It also seamlessly combines inbound and outbound calls in interviewer queues to ensure immediate responses to callbacks. Additionally, it efficiently screens, transfers, and manages calls to optimize caller retention. Survox can also automatically schedule or perform interviews while collecting valuable post-transaction feedback, ensuring a comprehensive understanding of customer sentiments. This multi-faceted approach allows businesses to gain deeper insights into their customer interactions.
Description
UCanvass is designed to assist in every phase of your campaign, whether you're engaging in door-to-door outreach, making calls from a call center, or gathering donation pledges on the street. By digitizing how local government teams carry out surveys and public consultations, it effectively supports the Canvass Reform Program. Charitable organizations of any size can utilize UCanvass for various purposes, including welfare checks, securing donation pledges for finance departments, and conducting feedback surveys to enhance volunteer experiences. The platform can be employed for planning applications, public consultations, resident surveys, and opinion polls, illustrating its versatility in achieving desired outcomes. Whether you represent charities, local action groups, or healthcare organizations, UCanvass provides both face-to-face and telephone features to ensure aid reaches those who require it. With UCanvass, you can easily manage donation pledges, making it easier for your campaign manager to process them efficiently. Additionally, its user-friendly interface allows teams to gather insights and foster better engagement with the community, reinforcing the importance of participation and support in various initiatives.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
NationBuilder
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$6,912.98 per month
Unlimited users, up to 500,000 Residents
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Enghouse Insights
Founded
1984
Country
United States
Website
www.enghouseinsights.com/products/survox-collect-analyze-succeed/
Vendor Details
Company Name
UCanvass
Founded
2019
Country
United Kingdom
Website
www.ucanvassapp.com
Product Features
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No