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Description
Whether you're seeking an internal Knowledge Management system or a straightforward FAQ section for your customers, Support Hero has you covered. Equip your team with a comprehensive playbook or offer exceptional assistance to your clients. Support Hero provides a refined and user-friendly Knowledge Management Solution. It includes a fully functional knowledge base portal right from the start. With an embeddable widget that seamlessly integrates with the portal, you won't have to worry about updating content in multiple locations. The appearance is highly customizable, allowing configuration to operate on your own domain. The Support Hero widget can be effortlessly embedded into your website or web application, sharing the same content from the knowledge base portal while being highly adaptable. Take advantage of our contextual content feature to deliver the most relevant articles based on the user's navigation. Implementing the widget is as easy as adding a simple JavaScript snippet, making it accessible for all levels of technical expertise. Additionally, Support Hero ensures that your users receive consistent and tailored support, enhancing their overall experience.
Description
mxHERO is a cutting-edge solution for securing email attachments by seamlessly integrating email with cloud storage services. By substituting traditional email attachments with secure links to cloud storage, mxHERO ensures that sensitive documents are not transmitted or stored insecurely outside of the organization, as typically occurs with standard email practices. The risks associated with email communication can jeopardize sensitive information both internally and externally. mxHERO guarantees that all email content is handled through the content platforms preferred by clients, enhancing security. This innovative service automatically transfers attachments to secure cloud storage, effectively addressing issues related to content sprawl, version control, and file size limitations. Additionally, it mitigates risks associated with data breaches, whether the assets are in transit or at rest. Major global brands and leading enterprises rely on mxHERO for this vital security enhancement. While email presents significant security challenges, it remains essential for business operations. mxHERO provides a way for clients to bolster the security of their existing email systems without causing disruption to their employees or customers, ensuring a smoother transition to a safer email environment.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Box
No
Dropbox
No
Egnyte
No
Gist
Yes
Gmail
No
Google Drive
No
Microsoft 365
No
Microsoft OneDrive
No
Integrations
Box
Yes
Dropbox
Yes
Egnyte
Yes
Gist
No
Gmail
Yes
Google Drive
Yes
Microsoft 365
Yes
Microsoft OneDrive
Yes
Pricing Details
$49 per month
Free Trial
Yes
Free Version
No
Pricing Details
$5 month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
SupportHero
Founded
2014
Country
France
Website
supporthero.io
Vendor Details
Company Name
mxHERO
Founded
2012
Country
United States
Website
www.mxhero.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
Yes
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
No
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Email Security
Anti Spam
No
Anti Virus
No
Email Attachment Protection
No
Encryption
No
Policy Management
No
Quarantine
No
Reporting/Analytics
No
Whitelisting / Blacklisting
No
