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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A WordPress plugin enhances your site by incorporating a full-fledged support ticket system, enabling users to generate tickets and receive assistance directly from the platform. With Support Genix, you have the capability to create and oversee an unlimited number of tickets for your business needs. This solution supports an infinite number of customers, making it a scalable option for growing enterprises. If you are in search of a ticket system that can adapt and expand alongside your business, Support Genix is the perfect fit, offering unrestricted tickets, users, and agents. Additionally, it includes Business Email accounts, allowing you to handle customer inquiries efficiently from a single dashboard. Take the plunge today and discover how Support Genix can transform your customer support experience. Would you like to reduce the time spent on managing customer support tickets? Support Genix is ready to assist you with its robust ticketing features, which allow for easy ticket creation, management on behalf of users, ticket assignment to team members, and the option to leave internal notes for enhanced collaboration. By streamlining your support process, you can focus more on your core business objectives.

Description

Managing a high volume of customer support tickets can become quite overwhelming, and at some stage, traditional email systems may not suffice. Zenquiries offers the necessary tools to streamline this process, allowing you to address customer issues effectively. As your eCommerce business expands, our platform is ready to support your needs. You can organize tickets into boards and collaborate with your team to find solutions. Additionally, you have the flexibility to include unlimited support agents in your plan without any additional fees, ensuring that you have all the resources needed to provide excellent customer service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Envato Elements Yes 
Shopify No 
WPForms Yes 
WooCommerce Yes 
WordPress Yes 

Integrations

Envato Elements No 
Shopify Yes 
WPForms No 
WooCommerce No 
WordPress No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Support Genix

Website

supportgenix.com

Vendor Details

Company Name

zenquiries

Website

www.zenquiries.com

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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