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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Globitel's SpeechLog Call Recorder solution offers an all-encompassing approach to call recording that can be tailored to meet the specific operational needs of any call center. It is compatible with nearly all telephony environments, such as traditional TDM and VoIP systems, facilitating a smooth transition during technology upgrades as your business continues to expand and adapt. With extensive multi-site recording and playback features, it maximizes network resource utilization and enables data center consolidation while ensuring universal and transparent access to recorded calls, regardless of their capture location. Moreover, the SpeechLog Call Recorder allows you full control over the architecture for deploying your call recording system. The solution's reliability is particularly highlighted by its redundancy and high-availability options, ensuring uninterrupted functionality, which is crucial for businesses that cannot tolerate downtime. This combination of flexibility and robustness makes it an ideal choice for organizations aiming to enhance their call management processes.

Description

TekTape is an audio recorder for Windows Server Editions 2003-2019 Server. An easy-to-use HTTP interface. Monitoring of SIP calls in real time. Recording audio streams from SIP calls. Recorded calls can be saved as wave files in 16 bits, 8 Khz mono file format. Support for TZSP (TaZmen Sniffer Protocol). CDR generation for monitored calls. CDR can also be created by TekTape for failed calls. Real-time listening and termination of audio for selected SIP calls. TLS decoding using SRTP encryption for SIP calls. TekTape can record audio conversations with Lync endpoints if Lync Server certificate and its private key are installed on to the TekTape system. G.711 AMU Law, G.722, G.729, and GSM are supported codes. Multi-site recording support.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

PowerSchool Atrieve No 
PowerSchool Enrollment No 
PowerSchool SmartFind Express No 
PowerSchool Student Analytics No 
SchoolSpring Job Board No 

Integrations

PowerSchool Atrieve Yes 
PowerSchool Enrollment Yes 
PowerSchool SmartFind Express Yes 
PowerSchool Student Analytics Yes 
SchoolSpring Job Board Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$1100 one-time payment
Free version of TekTape supports maximum 3 minutes of monitoring.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Globitel

Founded

1996

Country

Jordan

Website

www.globitel.com/speechlog-call-recorder/

Vendor Details

Company Name

KaplanSoft

Founded

2011

Country

Turkey

Website

www.kaplansoft.com/tektape/

Product Features

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording Yes 
Screen Activity Recording Yes 
Video Call Recording Yes 

Product Features

Call Recording

Archiving Yes 
Call Sharing No 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

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