Compare Small Batch Learning vs. livepro

Ensure your staff consistently meet customer expectations by utilizing our complimentary smart learning network, which features job-specific and customizable training resources focused on beverage knowledge and service skills. Foster communication among teams, track performance through quizzes and logged hours, and recognize hard work with certificates and rewards to boost morale. Pinpoint any training gaps to maintain quality and uniformity across your service. Take advantage of our Virtual Menu tool to instruct bartenders, waitstaff, and service personnel on the drinks and products available at your establishment. Select only the training materials that align with your sales objectives. Equip your staff with the same exceptional features available on-site, tailored for retail needs, all at no cost. Eliminate the complexities of traditional training methods—enroll your team today and have them start their training tomorrow. There’s no need to juggle schedules or manage physical documents anymore. Empower your team with the resources they need to thrive in their roles. Notably, hospitality establishments that implement four hours of training see a 20% reduction in employee turnover, alongside increased customer loyalty and elevated spending per visit, proving the significant return on investment that effective training can yield. Additionally, ongoing training fosters a culture of continuous improvement, ultimately enhancing the overall guest experience.

Livepro is the ideal Knowledge Management solution for Customer Service/Experience. Livepro can be used in any setting, including behind the counter, on the field, or customer self-service. It has the tools to increase cx scores and reduce training times. It also helps ensure compliance and staff engagement. Livepro is a purpose-built Knowledge Management system for customer experience. We are focused on providing answers to agents and not lengthy, complex documents. Livepro's powerful features such as search and easy-to-follow process guidance make this possible. Livepro is easy to use and requires little training. This increases staff confidence and customer satisfaction while reducing AHT and training costs. Customers will be more satisfied with livepro by reducing AHT by 25% and reducing transfers by as much as 35% Increased staff engagement and shorter induction-training periods. Increase Compliance and Risk with Authored Content & SOC Certified Secured data.