Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Incorporate voice and conversational intelligence into your offerings with a self-sustaining platform that continuously evolves. This advanced multilingual Voice AI-driven contact center automation solution is crafted to engage in human-like dialogues. VIVA employs a distinctive conversation design methodology to discern user intent, allowing it to dynamically create tailored interactions with clients. It accommodates 10 languages and over 160 dialects, functioning around the clock. By optimizing contact center operations, it delivers significant value through its Voice AI banking solutions for the modern digital landscape. Enhance your customer experience processes, reduce expenses, and allocate resources more effectively with digital voice agents capable of conducting personalized, empathetic, and proactive discussions in real-time. Augmented Voice Intelligence represents a transformative approach that fuses human capabilities with machine efficiency. This collaborative model enriches customer service, ensuring that both technology and personnel work together harmoniously to meet client needs. Through this integration, businesses can achieve a new level of operational excellence and customer satisfaction.
Description
VoiceBridge AI introduces an innovative web-based platform for hands-free voice interviews, utilizing empathetic AI agents to simultaneously conduct numerous conversational interviews. Users can define their goals and share a participation link, allowing "Ava," the multilingual AI agent, to facilitate natural voice exchanges while capturing responses that are promptly transformed into transcripts, emotional insights, comprehensive summaries, genuine quote posters, and verified testimonials. The platform accommodates hundreds of interviews concurrently, supports synthetic persona evaluations and international panels, and provides real-time analytics with theme identification. Prioritizing user privacy through encryption and identity masking, it empowers product teams, marketers, human resources professionals, and research organizations to efficiently extract high-quality voice feedback for purposes like reducing churn, achieving product-market fit, enhancing employee engagement, and creating content, all in just minutes and without complicated configurations. This groundbreaking approach to voice interviewing signifies a major advancement in how organizations can gather and analyze feedback effectively and efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Skit.ai
Country
India
Website
skit.ai/
Vendor Details
Company Name
Voicebridge
Founded
2024
Country
United States
Website
voicebridgeai.com
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No