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Description
ServicePilot aims to deliver a precise representation of IT systems and applications, focusing on aspects such as security, availability, and performance. Teams face a significant challenge in ensuring that applications operate flawlessly while maintaining high performance and security standards. This task has become increasingly difficult in the context of agile development, where changes are frequent, the pace of evolution is rapid, and the complexity of information systems architecture continues to rise. The IT landscape has transformed dramatically since the advent of various technologies: cloud computing has become commonplace, mobile devices are now incredibly powerful, the Internet of Things is expanding rapidly, and the introduction of micro-services and containers is revolutionizing application development. These shifts have created new demands, and legacy tools are struggling to keep pace, proving inadequate for modern requirements. Consequently, there is a pressing need for a new generation of monitoring solutions. Additionally, it is crucial to remember that the underlying infrastructure, network, and storage are integral components that must also receive attention, as applications depend on these elements for their functionality. Thus, a holistic approach to monitoring is essential for success in today's complex IT environment.
Description
Telex serves as an efficient real-time notification platform aimed at assisting users in tracking their application performance, enhancing team collaboration, and seamlessly integrating with various third-party services. Its array of features, such as webhook alerts, collaborative channels, and sophisticated monitoring capabilities, keeps users updated on system logs, events, and overall performance consistently.
Key Offerings
Telex provides a comprehensive collection of monitoring and notification solutions, which includes:
Application Performance Monitoring (APM) – Observe app performance metrics in real-time.
Server Monitoring – Monitor server health and operational uptime.
Cloud Monitoring – Guarantee the smooth operation of cloud services.
Database Monitoring – Identify and remedy database problems swiftly.
Network Monitoring – Track network traffic and efficiency.
Log Monitoring – Review system logs for improved troubleshooting.
Webhook Testing – Assess and resolve issues with webhooks efficiently. Additionally, Telex empowers teams to proactively address performance concerns before they escalate, fostering a more resilient application environment.
API Access
Has API
API Access
Has API
Integrations
GitHub
Microsoft 365
Microsoft Teams
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ServicePilot
Founded
2001
Country
France
Website
www.servicepilot.com/en/
Vendor Details
Company Name
Telex
Country
United Kingdom
Website
telex.im/
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Log Management
Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
System Monitoring
Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management
Website Monitoring
Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting