Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SendWP is an email service designed specifically to help users resolve WordPress email delivery challenges effortlessly with just a click. Saturday Drive, a growing team of over 20 dedicated individuals, is constantly on the lookout for skilled professionals to strengthen our mission. Since our inception as a single office venture in 2014, we have expanded our reach globally, and we intend to keep that momentum going. We are the creators of two widely-used WordPress form plugins, Ninja Forms and Caldera Forms, and we are eager to welcome an experienced engineer to our ranks to enhance our offerings further. The Engineering Team plays a crucial role in developing, designing, and implementing both new software and enhancements to existing products and services. Our engineers are tasked with researching and innovating the latest features our offerings can provide. Additionally, they are responsible for resolving known issues to ensure that we meet the evolving needs of our user base effectively. As we continue to grow, we remain committed to delivering top-notch solutions that benefit our customers.
Description
A WordPress plugin enhances your site by incorporating a full-fledged support ticket system, enabling users to generate tickets and receive assistance directly from the platform. With Support Genix, you have the capability to create and oversee an unlimited number of tickets for your business needs. This solution supports an infinite number of customers, making it a scalable option for growing enterprises. If you are in search of a ticket system that can adapt and expand alongside your business, Support Genix is the perfect fit, offering unrestricted tickets, users, and agents. Additionally, it includes Business Email accounts, allowing you to handle customer inquiries efficiently from a single dashboard. Take the plunge today and discover how Support Genix can transform your customer support experience. Would you like to reduce the time spent on managing customer support tickets? Support Genix is ready to assist you with its robust ticketing features, which allow for easy ticket creation, management on behalf of users, ticket assignment to team members, and the option to leave internal notes for enhanced collaboration. By streamlining your support process, you can focus more on your core business objectives.
API Access
Has API
No
API Access
Has API
No
Integrations
WordPress
Yes
Envato Elements
Yes
WPForms
Yes
WooCommerce
Yes
Pricing Details
$9 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Saturday Drive
Founded
2014
Country
United States
Website
saturdaydrive.com
Vendor Details
Company Name
Support Genix
Website
supportgenix.com
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No