Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SendWP is an email service designed specifically to help users resolve WordPress email delivery challenges effortlessly with just a click. Saturday Drive, a growing team of over 20 dedicated individuals, is constantly on the lookout for skilled professionals to strengthen our mission. Since our inception as a single office venture in 2014, we have expanded our reach globally, and we intend to keep that momentum going. We are the creators of two widely-used WordPress form plugins, Ninja Forms and Caldera Forms, and we are eager to welcome an experienced engineer to our ranks to enhance our offerings further. The Engineering Team plays a crucial role in developing, designing, and implementing both new software and enhancements to existing products and services. Our engineers are tasked with researching and innovating the latest features our offerings can provide. Additionally, they are responsible for resolving known issues to ensure that we meet the evolving needs of our user base effectively. As we continue to grow, we remain committed to delivering top-notch solutions that benefit our customers.

Description

A WordPress plugin enhances your site by incorporating a full-fledged support ticket system, enabling users to generate tickets and receive assistance directly from the platform. With Support Genix, you have the capability to create and oversee an unlimited number of tickets for your business needs. This solution supports an infinite number of customers, making it a scalable option for growing enterprises. If you are in search of a ticket system that can adapt and expand alongside your business, Support Genix is the perfect fit, offering unrestricted tickets, users, and agents. Additionally, it includes Business Email accounts, allowing you to handle customer inquiries efficiently from a single dashboard. Take the plunge today and discover how Support Genix can transform your customer support experience. Would you like to reduce the time spent on managing customer support tickets? Support Genix is ready to assist you with its robust ticketing features, which allow for easy ticket creation, management on behalf of users, ticket assignment to team members, and the option to leave internal notes for enhanced collaboration. By streamlining your support process, you can focus more on your core business objectives.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WordPress Yes 
Envato Elements No 
WPForms No 
WooCommerce No 

Integrations

WordPress Yes 
Envato Elements Yes 
WPForms Yes 
WooCommerce Yes 

Pricing Details

$9 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Saturday Drive

Founded

2014

Country

United States

Website

saturdaydrive.com

Vendor Details

Company Name

Support Genix

Website

supportgenix.com

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager Yes 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Alternatives

Gravity Forms Reviews

Gravity Forms

Rocketgenius

Alternatives

Awesome Support Reviews

Awesome Support

Structured Markets Group
SolarGenix Reviews

SolarGenix

SolarGenix.ai