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Description
Run customer service and marketing from a single screen. SendSeven unifies eight channels — WhatsApp, SMS, email, Instagram, Facebook Messenger, Live Chat, Telegram and browser push — in one shared team inbox, so every conversation lands in the same place with assignments, tags and internal notes. As an official Meta Business Partner, it offers the WhatsApp Business API with Coexistence, letting you keep an existing number without migrating to the Cloud API.
Beyond the inbox, a campaign builder reaches segmented audiences with WhatsApp broadcasts, SMS, email newsletters and browser-push notifications, while an AI chatbot answers from your own knowledge base, scores its confidence and hands the chat to a colleague when it is unsure. You can automate routing and replies in a no-code visual flow builder, and wire everything up through a REST API, webhooks and ready-made Zapier and n8n integrations, with MCP support for AI agents.
Full-Suite plans are Basic at €49, Professional at €79 (which adds AI and automation), Scale at €199 and Enterprise at €499 per month, each including a message bundle plus a low rate for anything beyond it. Developers can begin with API Only from €9 per channel each month. Nothing is charged per user, teammates and contacts are unlimited, incoming messages cost nothing, and billing can be cancelled monthly. The whole platform is GDPR-compliant, built and hosted in Germany on EU servers in Frankfurt, and a 14-day free trial with 100 test messages needs no credit card.
Description
Connect with your customers across various channels, enhance your ratings, and simplify communication seamlessly through a single platform. The traditional contact form has become obsolete; instead, establish a direct connection with your clients using Superchat’s webchat feature. This allows potential customers to reach out to you effortlessly right from your website. Customer reviews are crucial for fostering trust in your business, and with Superchat, you can easily prompt satisfied customers to share their experiences through text messages, all managed from one convenient inbox. Developed in Berlin, our Superchat software ensures that your data is secure, with multiple layers of encryption and regular backups in place on our Frankfurt-based servers. Our dedicated team is always available to support you, guiding you through the setup process and providing ongoing assistance whenever needed, ensuring a smooth experience at every step. Rest assured, your data privacy is our top priority.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Facebook Messenger
Yes
Instagram
Yes
Telegram
Yes
WhatsApp
Yes
Axis LMS
No
Facebook
No
Google Business Messages
No
Zapier
Yes
n8n
Yes
Integrations
Facebook Messenger
Yes
Instagram
Yes
Telegram
Yes
WhatsApp
Yes
Axis LMS
Yes
Facebook
Yes
Google Business Messages
Yes
Zapier
No
n8n
No
Pricing Details
€9 per channel/month
Fixed monthly plans, each with an included message bundle; beyond it you pay a transparent per-message rate. Basic €49, Professional €79 (adds AI & automation), Scale €199, Enterprise €499. Developers can use API Only from €9 per channel/month. No per-user fees, unlimited users and contacts, inbound messages always free, cancel monthly. No hidden fees, no setup costs — the plan price is what you pay. Includes a 14-day free trial with 100 test messages, no credit card.
Free Trial
Yes
Free Version
No
Pricing Details
€79 per month
Billed annually
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SendSeven GmbH
Founded
2026
Country
Germany
Website
sendseven.com
Vendor Details
Company Name
Superchat
Founded
2020
Country
Germany
Website
www.superchat.de/
Product Features
Customer Communications Management
Batch Communications
Yes
Chat / Messaging
Yes
Content Management
No
Email Distribution
Yes
Interactive Content
Yes
Multi-Channel Communications
Yes
On-Demand Communications
No
Personalization
Yes
Print Management
No
Template Management
Yes
Video Content
No
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
