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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Lifecycle Insights by ScalePad serves as a cloud-based platform designed specifically for managed service providers (MSPs) to enhance client engagement through vCIO services and quarterly business reviews. This platform seamlessly integrates with various tools such as PSAs, RMMs, and hardware vendors, automating the aggregation of essential data related to assets, contracts, users, and security awareness into one central hub. It features a collection of templated risk assessments, interactive generators for QBR and budget reports, as well as tools for contract management and meeting organization, alongside a customizable assessment builder. Utilizing a proprietary digital maturity index and forecasting capabilities, it effectively identifies technology risks and estimates total cost of ownership, facilitating the transformation of insights into actionable initiatives complete with roadmaps and scorecards. Furthermore, additional integrations such as Crewhu CSAT/NPS feedback and INFIMA security training enhance the reporting process by incorporating client satisfaction and security metrics directly into the analyses. By consolidating various functionalities, Lifecycle Insights ensures that MSPs can deliver comprehensive and insightful reports to their clients.

Description

Tidal Accelerator employs a collaborative and application-focused methodology that enables you to identify, evaluate, strategize, and oversee your migration process effectively. Clearly define your challenges and begin your cloud migration journey with a comprehensive understanding of your existing assets. The tool offers automated evaluations of usage patterns, flaws, and potential security threats, thereby eliminating the risks and uncertainties often associated with cloud transitions. With Accelerator, your migration process is fortified and informed by data, ensuring a seamless experience. It provides essential resources such as pre-migration checklists, insights on migration complexity, dependency mapping, tailored cloud architecture, and coordinated communication schedules. Furthermore, our cloud readiness evaluation equips organizations with a clear vision and actionable steps necessary for a successful cloud implementation. This comprehensive approach encompasses assessing organizational preparedness, discovering applications, and conducting thorough application evaluations as integral components of the transition to the cloud. Ultimately, Tidal Accelerator empowers organizations to navigate their cloud journey with confidence and clarity.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Augmentt Yes 
Autotask PSA Yes 
Cisco Meraki Yes 
CrewHu Yes 
Google Cloud Platform No 
HaloPSA Yes 
Hook Security Yes 
IT Glue Yes 
KnowBe4 Yes 
Liongard Yes 
Microsoft Azure No 
Microsoft Power BI Yes 
Microsoft PowerPoint Yes 
Microsoft Word Yes 
NinjaOne Yes 
Phin Security Awareness Training Yes 
ScalePad Yes 
Simplesat Yes 
Syncro Yes 

Integrations

Amazon Web Services (AWS) Yes 
Augmentt No 
Autotask PSA No 
Cisco Meraki No 
CrewHu No 
Google Cloud Platform Yes 
HaloPSA No 
Hook Security No 
IT Glue No 
KnowBe4 No 
Liongard No 
Microsoft Azure Yes 
Microsoft Power BI No 
Microsoft PowerPoint No 
Microsoft Word No 
NinjaOne No 
Phin Security Awareness Training No 
ScalePad No 
Simplesat No 
Syncro No 

Pricing Details

$149/month
Complete customer success

$15/month/per licensed client:
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ScalePad

Founded

2015

Country

Canada

Website

www.scalepad.com/lifecycle-insights/

Vendor Details

Company Name

Tidal.cloud

Founded

2016

Country

Canada

Website

tidalcloud.com/accelerator/

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Product Features

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

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