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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Lifecycle Insights by ScalePad serves as a cloud-based platform designed specifically for managed service providers (MSPs) to enhance client engagement through vCIO services and quarterly business reviews. This platform seamlessly integrates with various tools such as PSAs, RMMs, and hardware vendors, automating the aggregation of essential data related to assets, contracts, users, and security awareness into one central hub. It features a collection of templated risk assessments, interactive generators for QBR and budget reports, as well as tools for contract management and meeting organization, alongside a customizable assessment builder. Utilizing a proprietary digital maturity index and forecasting capabilities, it effectively identifies technology risks and estimates total cost of ownership, facilitating the transformation of insights into actionable initiatives complete with roadmaps and scorecards. Furthermore, additional integrations such as Crewhu CSAT/NPS feedback and INFIMA security training enhance the reporting process by incorporating client satisfaction and security metrics directly into the analyses. By consolidating various functionalities, Lifecycle Insights ensures that MSPs can deliver comprehensive and insightful reports to their clients.

Description

The complexity of your IT environment is increasing every day, encompassing both your on-premises data center and various public and private cloud solutions. Applications frequently collaborate across different platforms to deliver a cohesive business service. This is where Syncsort Capacity Management comes into play, offering an automated and unified perspective of your IT resources, regardless of their location. It includes support for all significant platforms, whether on-premises or in the cloud. Syncsort Capacity Management provides ongoing monitoring of server, application, and network resources, delivering comprehensive and actionable insights into all your IT metrics. By implementing Syncsort Capacity Management, you can replace cumbersome ad-hoc inquiries, tedious manual tasks, and unreliable spreadsheets. This not only saves time and reduces errors, but also enhances your ability to adapt and scale in response to your business's needs. Additionally, Syncsort Capacity Management streamlines the continuous gathering and storage of performance monitoring and alerting data for all systems and applications, ensuring you stay ahead in a dynamic IT landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Augmentt Yes 
Autotask PSA Yes 
Breach Secure Now Yes 
Cisco Meraki Yes 
ConnectWise PSA Yes 
CrewHu Yes 
HaloPSA Yes 
Hudu Yes 
INFIMA Yes 
IT Glue Yes 
KnowBe4 Yes 
Liongard Yes 
Microsoft Power BI Yes 
Microsoft Word Yes 
NinjaOne Yes 
Phin Security Awareness Training Yes 
ScalePad Yes 
SmileBack Yes 
Syncro Yes 
vCIO Hero Yes 

Integrations

Augmentt No 
Autotask PSA No 
Breach Secure Now No 
Cisco Meraki No 
ConnectWise PSA No 
CrewHu No 
HaloPSA No 
Hudu No 
INFIMA No 
IT Glue No 
KnowBe4 No 
Liongard No 
Microsoft Power BI No 
Microsoft Word No 
NinjaOne No 
Phin Security Awareness Training No 
ScalePad No 
SmileBack No 
Syncro No 
vCIO Hero No 

Pricing Details

$149/month
Complete customer success

$15/month/per licensed client:
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ScalePad

Founded

2015

Country

Canada

Website

www.scalepad.com/lifecycle-insights/

Vendor Details

Company Name

Precisely

Founded

1968

Country

United States

Website

www.precisely.com/product/precisely-syncsort/syncsort-capacity-management

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

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