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features
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support

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Description

Lifecycle Insights by ScalePad serves as a cloud-based platform designed specifically for managed service providers (MSPs) to enhance client engagement through vCIO services and quarterly business reviews. This platform seamlessly integrates with various tools such as PSAs, RMMs, and hardware vendors, automating the aggregation of essential data related to assets, contracts, users, and security awareness into one central hub. It features a collection of templated risk assessments, interactive generators for QBR and budget reports, as well as tools for contract management and meeting organization, alongside a customizable assessment builder. Utilizing a proprietary digital maturity index and forecasting capabilities, it effectively identifies technology risks and estimates total cost of ownership, facilitating the transformation of insights into actionable initiatives complete with roadmaps and scorecards. Furthermore, additional integrations such as Crewhu CSAT/NPS feedback and INFIMA security training enhance the reporting process by incorporating client satisfaction and security metrics directly into the analyses. By consolidating various functionalities, Lifecycle Insights ensures that MSPs can deliver comprehensive and insightful reports to their clients.

Description

Develop strategies to manage end-of-life applications and safeguard your company. Stay proactive by ensuring your applications are in harmony with your organization’s core strengths. Formulate comprehensive roadmaps that predict and assist future business strategies effectively. Utilize a consolidated interface to make informed decisions powered by actionable, real-time insights. Employ data-driven analysis to determine whether to invest in, maintain, or replace your business applications. Align your technology investments and services to business value streams through capability-focused planning. Additionally, oversee technology risk by tracking the versions and lifecycles of essential business applications to ensure their reliability and effectiveness. By doing so, you will create a more resilient and adaptive business environment for future challenges.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Augmentt Yes 
Breach Secure Now Yes 
COZYROC SSIS+ Suite No 
Cisco Meraki Yes 
CrewHu Yes 
HaloPSA Yes 
Hook Security Yes 
Hudu Yes 
IT Glue Yes 
Liongard Yes 
Microsoft Power BI Yes 
Microsoft PowerPoint Yes 
Microsoft Word Yes 
Phin Security Awareness Training Yes 
RadiantOne No 
ScalePad Yes 
Simplesat Yes 
SmileBack Yes 
Syncro Yes 
vCIO Hero Yes 

Integrations

Augmentt No 
Breach Secure Now No 
COZYROC SSIS+ Suite Yes 
Cisco Meraki No 
CrewHu No 
HaloPSA No 
Hook Security No 
Hudu No 
IT Glue No 
Liongard No 
Microsoft Power BI No 
Microsoft PowerPoint No 
Microsoft Word No 
Phin Security Awareness Training No 
RadiantOne Yes 
ScalePad No 
Simplesat No 
SmileBack No 
Syncro No 
vCIO Hero No 

Pricing Details

$149/month
Complete customer success

$15/month/per licensed client:
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ScalePad

Founded

2015

Country

Canada

Website

www.scalepad.com/lifecycle-insights/

Vendor Details

Company Name

ServiceNow

Country

United States

Website

www.servicenow.com/products/application-portfolio-management.html

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Product Features

Enterprise Architecture

Application Portfolio Management No 
Architecture Governance No 
Capability Mapping No 
Diagramming No 
Idea Management No 
Modeling & Simulation No 
Project Management No 
Risk Assessment No 
Transformation Roadmapping No 
Version Control No 

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