Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Established in 2004, Saltech began as a web application firm and has since expanded its offerings to encompass a diverse array of services, such as website design, graphic design, web hosting, marketing and digital advertising, IT support, software development, social media management, SEO management, and more. Over the years, we have collaborated with organizations of varying sizes across the globe to streamline their technology needs under one umbrella. Based in Central Iowa (Ames), Saltech Systems specializes in web design, mobile and web app development, cloud hosting, and managed IT services, focusing on creating and hosting personalized web and mobile applications that cater to the distinct requirements and budgets of our clients. Our extensive service portfolio ranges from aesthetically pleasing responsive websites to intricate intranet solutions, ensuring that we meet a wide spectrum of client demands. Above all, we pride ourselves on delivering outstanding customer service to support all of our solutions effectively. Our commitment to client satisfaction drives us to continually innovate and adapt in this ever-evolving digital landscape.
Description
Founded in 2004 by professionals with extensive experience in credit union and banking technology, SimplifyIT, Inc. is a software development company dedicated to streamlining daily operations. Our web-based software solutions are crafted to ensure ease of use for employees while remaining straightforward for IT teams to manage. Are you in search of a user-friendly help desk that maintains the robust functionality needed to handle various projects and routine tasks? Imagine implementing a system that not only garners acceptance from users but also encourages ongoing engagement post-launch. We present the ideal answer: help desk software created by those who work in IT support. Employees prefer a solution that minimizes complexity and lengthy lists; their primary desire is for something that is both efficient and swift. By incorporating appealing design and enjoyable features, we foster genuine user commitment and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$34.95 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Saltech Systems
Website
www.saltechsystems.com
Vendor Details
Company Name
SimplifyIT
Founded
2004
Country
United States
Website
www.simplifyit.com
Product Features
Content Management
Audio Content
Yes
Customizable Templates
Yes
Document Indexing
Yes
E-forms
Yes
Full Text Search
Yes
Image Editor
Yes
SEO Management
No
Text Editor
Yes
Version Control
No
Video Content
Yes
Website Management
Yes
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Intranet
Activity / News Feed
No
Blogs
No
Calendar Management
No
Content Management
No
Discussions / Forums
No
Employee Directory
No
Knowledge Management
No
Policy Management
No
Search
No
Wiki
No