Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Rota empowers organizations and agencies by providing a streamlined platform to effectively build, manage, and engage their entire workforce. Our advanced technology integrates both internal and external staffing processes, allowing your teams to focus less on employee organization and more on delivering value to the business. Effortlessly schedule your staff to enhance overall productivity, ensuring that your workforce remains connected and informed throughout various locations and events. Grow your team only when necessary, utilizing Rota to swiftly arrange schedules for your own employees, temporary workers, flexible staff from your talent pool, or external agency partners. By optimizing the use of your internal staffing resources across multiple sites, you can better oversee who is working, where, when, and with whom, ultimately creating a more efficient and cohesive work environment. The result is a workforce that is not only well-organized but also fully engaged and ready to contribute to the success of your organization.
Description
For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.
API Access
Has API
No
API Access
Has API
No
Integrations
Stackpile
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$10000 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Rota
Founded
2015
Country
United States
Website
rota.com
Vendor Details
Company Name
Castle Creative Services
Founded
1981
Country
United States
Website
www.castlecreative.com/tellergraph.htm
Product Features
Staffing
Billing & Invoicing
No
CRM
No
Candidate Management
No
Interview Management
No
Job Board Posting
No
Job Requisition
No
Onboarding
No
Payroll Management
No
Self Service Portal
No
Temporary Staffing
No
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No
Product Features
Banking
ATM Management
No
Compliance Tracking
Yes
Corporate Banking
Yes
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No