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Description
Roadside stands as the premier case management software globally, with a consistent commitment to enhancing organizational efficiency. Designed specifically by and for mechanics, our primary aim is to maintain Roadside's user-friendly nature. We are dedicated to making Roadside feel uniquely yours; thus, we empower our users to personalize the software with their own colors and logos. Our workflow system ensures that operators access real-time information, and with live updates, we guarantee that customers receive precisely the assistance they require. The case manager is engineered with a focus on boosting productivity. Recognizing the value of statistics, we equip operators with insightful data whenever necessary, including metrics such as monthly case counts, the types of cases that consume the most time, and total sales figures, which further enhance decision-making and operational effectiveness. By continuously evolving and responding to user feedback, we strive to deliver an exceptional experience that aligns with the diverse needs of our customers.
Description
The Dispatch Manager interface distinguishes between jobs that are pending service and those currently being handled by drivers. Once a driver completes a task, it transitions from this screen to the Jobs Manager interface for finalization. The Jobs Manager showcases a comprehensive list of all open jobs that are pending closure, and it allows users to perform job searches based on various criteria. Finding and sorting vehicles is a straightforward process, and daily storage updates are done automatically. Additionally, the system features a reminder mechanism to ensure that essential documents are dispatched promptly. With our form builder, users can create necessary forms and seamlessly integrate information from job details. Reports can be generated for law enforcement regarding vehicles stored on the premises. The billing system is robust, specifically designed for accounts receivable. Moreover, it provides complete support for state reporting requirements across all 50 states. The management of the impound lot is thorough and efficient. There is also a built-in capability for generating forms and letters while merging relevant data. Lastly, a versatile and extensive array of reports is available to effectively oversee and manage your business operations. This comprehensive suite of tools is designed to enhance both efficiency and organization in your workflow.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Pricing Details
$369 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
JG Software
Founded
2014
Country
Sweden
Website
www.roadside.nu/
Vendor Details
Company Name
Trackum Software
Website
www.towsoft.com
Product Features
Towing
Billing & Invoicing
Yes
Client Management
Yes
Commission Management
No
Fleet Management
Yes
Fuel Management
No
Lot Management
No
Maintenance Management
Yes
Routing
No
Product Features
Towing
Billing & Invoicing
No
Client Management
No
Commission Management
No
Fleet Management
No
Fuel Management
No
Lot Management
No
Maintenance Management
No
Routing
No
