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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Riverbed Aternity platform harnesses the power of AI-driven analytics and self-healing mechanisms to enhance both employee efficiency and customer satisfaction while enabling swift market entry with high-quality applications, reducing IT operational expenses, and managing the complexities of IT transformation. By providing AI-powered insights derived from authentic end-user experience data and precise telemetry across various endpoints, applications, infrastructure, and networks, Riverbed Aternity equips Digital Workplace teams with essential tools such as DXI for benchmarking, an Intelligent Service Desk, and AI-enhanced troubleshooting. These features facilitate ongoing service enhancement and proactive incident prevention throughout the organization. Explore how Aternity can empower enterprises to achieve comprehensive visibility across their environments, lower IT asset expenditures, promote sustainable IT practices, and elevate the satisfaction of both employees and customers, ultimately driving organizational success.

Description

ServicePilot aims to deliver a precise representation of IT systems and applications, focusing on aspects such as security, availability, and performance. Teams face a significant challenge in ensuring that applications operate flawlessly while maintaining high performance and security standards. This task has become increasingly difficult in the context of agile development, where changes are frequent, the pace of evolution is rapid, and the complexity of information systems architecture continues to rise. The IT landscape has transformed dramatically since the advent of various technologies: cloud computing has become commonplace, mobile devices are now incredibly powerful, the Internet of Things is expanding rapidly, and the introduction of micro-services and containers is revolutionizing application development. These shifts have created new demands, and legacy tools are struggling to keep pace, proving inadequate for modern requirements. Consequently, there is a pressing need for a new generation of monitoring solutions. Additionally, it is crucial to remember that the underlying infrastructure, network, and storage are integral components that must also receive attention, as applications depend on these elements for their functionality. Thus, a holistic approach to monitoring is essential for success in today's complex IT environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Axonius Yes 
GitHub No 
Lucidum Yes 
Microsoft Teams No 

Integrations

Microsoft 365 Yes 
Axonius No 
GitHub Yes 
Lucidum No 
Microsoft Teams Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Riverbed Technology

Founded

2002

Country

United States

Website

www.riverbed.com/products/digital-experience-management/

Vendor Details

Company Name

ServicePilot

Founded

2001

Country

France

Website

www.servicepilot.com/en/

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis No 
Server Performance No 
Trace Individual Transactions No 

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis No 
Server Performance No 
Trace Individual Transactions No 

Log Management

Archiving No 
Audit Trails No 
Compliance Reporting No 
Consolidation No 
Data Visualization No 
Event Logs No 
Network Logs No 
Remediation No 
Syslogs No 
Thresholds No 
Web Logs No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

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