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Description

Relay is a communication platform for businesses that offers phone and SMS services for teams, developed in Montreal. Teams can manage calls and messages directly from their browser using a shared inbox along with features like call forwarding, voicemail transcription, call recording, and signed webhooks. Unlike other services that mark up minutes, Relay operates through your personal Twilio or Telnyx account, ensuring that you only pay the provider's rates while keeping the numbers registered in your name. The only charges incurred are for the software itself, billed in Canadian dollars. Various plans are available that accommodate multiple team members, with additional seats costing between 3 to 7 dollars based on the selected plan. AI-generated call summaries utilize your own API key, eliminating any extra fees for users. You can also customize daily messaging and monthly minute caps for each team, with features that automatically pause outbound sending if an integration becomes overloaded while still accepting incoming calls. The platform supports both English and French, making it a versatile option. It serves as a Canadian alternative to competitors like OpenPhone, Aircall, and RingCentral, and offers a free plan with no credit card required for sign-up, making it easily accessible for new users. This flexibility and transparency in pricing make Relay an appealing choice for teams looking to streamline their communication.

Description

dialnote is the AI business phone system priced for your whole team: shared numbers, call routing, branded AI voice agents that answer, qualify, and book, and automatic CRM sync, all included, with no per-user cost. Most business phone systems charge per user, so the bill grows every time you hire. dialnote charges per plan. Team ($49/mo), Business ($99/mo) and Pro ($199/mo) include unlimited users, and the AI voice agent is included from Team up, not sold as an add-on. Solo ($19/mo) is a single-user calling plan. What the AI voice agent does It picks up when nobody can, answers common questions from your knowledge base, asks the qualifying questions you choose and logs the answers, books meetings on Calendly or Cal.com, sends a follow-up text, and transfers the call to a teammate when a person is needed. On Business and Pro it speaks 14 languages. What the phone system includes Local and toll-free numbers, calling to 90+ countries, free porting in the US and Canada, IVR menus, ring groups, business-hours routing, voicemail transcripts, call recording, business texting, and iOS and Android apps plus a web app. Calls are transcribed and summarized, then synced to HubSpot, Salesforce or Pipedrive after the call. Pro adds AI call tags, AI call evaluation, call queueing and a dedicated customer success manager. Start with a 10-day free trial, no credit card required. dialnote is built by the team behind SmartReach.io.

API Access

Has API No

API Access

Has API Yes

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Integrations

Cal.com No

Calendly No

HubSpot CRM No

Make No

Pipedrive No

Salesforce No

Zapier No

n8n No

Integrations

Cal.com Yes

Calendly Yes

HubSpot CRM Yes

Make Yes

Pipedrive Yes

Salesforce Yes

Zapier Yes

n8n Yes

Explore All 8 Integrations

Pricing Details

$17 CAD/month

Free Trial No

Free Version Yes

Pricing Details

$49/month for unlimited users

dialnote has four flat monthly plans in USD. Team, Business and Pro include unlimited users, so the price stays the same as your team grows. Save 20% with annual billing. 10-day free trial, no credit card required.

Solo, $19/mo ($15/mo billed annually). One user, 1 phone number, 250 US and Canada calling minutes a month, a $2.50 monthly credit, manual call recording, and AI transcripts and summaries. Solo numbers receive texts but can't send them, and Solo doesn't include AI voice agents.

Team, $49/mo ($39/mo billed annually). Unlimited users, 2 phone numbers, 700 minutes and 750 texts a month, a $5 monthly credit, 1 AI voice agent with a knowledge base, automatic call recording, IVR menus, business-hours routing, voicemail transcripts, call transfers, hold and group calling. Integrates with HubSpot, Calendly and Zapier.

Business, $99/mo ($79/mo billed annually). Everything in Team plus 3 phone numbers, 1,400 minutes and 1,500 texts a month, a $12 monthly credit, 5 AI voice agents that speak 14 languages, advanced call forwarding and ring order, API access and webhooks, Salesforce and Pipedrive, Make and n8n via webhooks, and live chat support.

Pro, $199/mo ($159/mo billed annually). Everything in Business plus 5 phone numbers, 2,800 minutes and 2,500 texts a month, a $25 monthly credit, 10 AI voice agents with 2 knowledge bases, a custom branded AI voice, AI call tags and AI call evaluation, disposition codes, call queueing, contact sharing permissions, and priority support with a dedicated customer success manager.

The monthly credit pays for AI voice agent minutes ($0.89/min), international calls, and usage past your included minutes and texts. Extra phone numbers are $5/mo each. Porting is free in the US and Canada. Included minutes and texts apply to the US and Canada. UK plans are priced in GBP.

Free Trial Yes

Free Version No