dialnote Description

dialnote is a VoIP phone system built for teams tired of paying $40–80 per seat to legacy carriers.

Get a VoIP phone number, local, toll-free, or international, or port your existing business phone number for free, then add unlimited users on a flat plan with no per-seat surprises at scale.

AI voice agents handle inbound calls 24/7 with transcription, summarization, and intent extraction in 15+ languages. Each agent runs against a configurable knowledge base, so it can answer FAQs, capture leads, take detailed messages, transfer high-value calls, and trigger downstream actions without human intervention. Smart IVR routing, shared inboxes, group calling, warm transfers, business-hours rules, and call queueing keep distributed teams in sync on shared numbers.

The platform is API-first. REST endpoints and webhooks expose calls, messages, transcripts, contacts, and call events, so engineering teams can pipe data into Salesforce, HubSpot, Zendesk, Slack, custom dashboards, ticketing systems, or any workflow automation platform. Two-way CRM sync logs every interaction without manual entry; AI call summaries, auto-tagging, and call evaluations come through as structured fields, not just transcript dumps.

Setup takes minutes, numbers provision instantly and porting is handled free of charge. Includes unlimited US/Canada calling, zone-based international rates, automatic call recording, real-time analytics, and native iOS/Android apps.

Plans from $49/month with a 10-day trial, no credit card required. Built for SMBs, MSPs, dev teams, and ops folks who want a programmable VoIP phone number without carrier lock-in or per-user pricing that scales with headcount instead of revenue.

Pricing

Pricing Starts At:
$49/month for unlimited users
Pricing Information:
dialnote offers flexible plans with unlimited users and a 10-day free trial - no credit card required. Save 20% with annual billing.

Team - $49/mo monthly ($39.20/mo annual)
Unlimited users, 2 phone numbers, 700 included minutes/mo, 1 AI voice agent, automatic call recording, group calling, API access and webhooks. Integrates with Salesforce, HubSpot, Pipedrive, Slack, and Zapier.

Business - $99/mo monthly ($79.20/mo annual)
Unlimited users, 3 phone numbers, 1,400 included minutes/mo, 5 AI voice agents, multi-language AI (15 languages), Call Flow builder. Adds Zoho CRM, Zoom, Microsoft Teams, Zendesk, Freshdesk, Intercom, WhatsApp, Make, and n8n.

Pro - $199/mo monthly ($159.20/mo annual)
Unlimited users, 5 phone numbers, 2,800 included minutes/mo, 10 AI voice agents, AI custom voice branding, AI Call Tags and Evaluation, call queueing, disposition codes. Adds Zoho Desk and Gong, plus priority support with a dedicated CSM.

Add-ons: Extra phone numbers $5/mo each (US, Canada, UK). AI agent overage $0.89/min.

Built-in wallet: Every plan includes a wallet credited with 15% of plan price each billing period to cover international calls and overage. Top up any time.
Free Trial:
Yes

Integrations

API:
Yes, dialnote has an API

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Company Details

Company:
dialnote
Year Founded:
2026
Headquarters:
India
Website:
dialnote.com
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Media

Quick Start dashboard: get your business phone number live in under 5 minutes.

Quick Start dashboard: get your business phone number live in under 5 minutes.

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Product Details

Platforms
Web-Based
iPhone App
Android App
Types of Training
Training Docs
Training Videos
Customer Support
Business Hours
Online Support

dialnote Features and Options

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

dialnote User Reviews

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