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Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Relay is a communication platform for businesses that offers phone and SMS services for teams, developed in Montreal. Teams can manage calls and messages directly from their browser using a shared inbox along with features like call forwarding, voicemail transcription, call recording, and signed webhooks. Unlike other services that mark up minutes, Relay operates through your personal Twilio or Telnyx account, ensuring that you only pay the provider's rates while keeping the numbers registered in your name. The only charges incurred are for the software itself, billed in Canadian dollars. Various plans are available that accommodate multiple team members, with additional seats costing between 3 to 7 dollars based on the selected plan. AI-generated call summaries utilize your own API key, eliminating any extra fees for users. You can also customize daily messaging and monthly minute caps for each team, with features that automatically pause outbound sending if an integration becomes overloaded while still accepting incoming calls. The platform supports both English and French, making it a versatile option. It serves as a Canadian alternative to competitors like OpenPhone, Aircall, and RingCentral, and offers a free plan with no credit card required for sign-up, making it easily accessible for new users. This flexibility and transparency in pricing make Relay an appealing choice for teams looking to streamline their communication.

Description

Affordable phone and SMS service for small businesses. Why spend a lot on a phone solution for your small business? Everyone can use a phone system. TeliDesk, a self-serve platform, can be configured within 15 minutes. Avoid complicated phone systems that take a long time to configure. You are in control of your business, and that includes your phone service. Virtual Office allows you to create your own telecom solution, based on what you need. You can make changes online, anywhere and anytime. Log in and get started! You save more the more you call. As your business grows, so does your discount. Automatic payments by credit card, PayPal or debit card. You prefer to pay in cash? No problem. Virtual Office is a unique service that allows you to choose where your calls will ring. You can send calls to any phone using our easy-to-use interface.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$17 CAD/month
Free Trial No 
Free Version Yes 

Pricing Details

$9.95/user/month
Unlimited Seat at $9.95/user/month
Value Pack A - $59.95, 8 line, 99 Users
Value Pack B - $99.95, 12 line, 99 Users
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

YesRelay

Founded

2026

Country

Canada

Website

yesrelay.com/en

Vendor Details

Company Name

TeliDesk

Founded

2010

Country

United States

Website

www.telidesk.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Virtual Extensions Yes 
Web Conferencing Yes 

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