Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Readymode (formerly XenCALL), a cloud-based CRM and VoIP solution, empowers telemarketers and contact centers to run campaigns, increase leads and close more deals. Top features include agent and call-list prioritization, agent calendar, agent callback calendar and blended inbound and outbound calling channels. Conference calling, call recording, and many more. Readymode, a browser-based solution, is easy to use and comes with personalized training and support. With an intuitive predictive dialer, you can streamline and automate administrative tasks. Take a proactive look at call center analytics reports to see how agents perform. With our integrated CRM and third-party integration capabilities, you have everything you need. Dynamically create new lists from all your leads to assign to your sales team. Direct server-to-server connectivity with TrustedTPV or VoiceLog Verification systems. Third party lead posts are easy to integrate.
Description
Teckinfo’s Auto Dialer is a cutting-edge outbound calling tool aimed at enhancing customer engagement, boosting agent efficiency, and cutting down on manual tasks. This system automates the dialing process using pre-existing contact lists, reduces idle periods, and is capable of handling large-scale outbound marketing efforts.
With the power of AI, the dialer optimizes calling by evaluating agent availability, patterns in call activity, and identifying the most opportune times to reach clients. Its intelligent screening feature effectively eliminates voicemails, busy signals, unreachable numbers, and flagged spam, allowing teams to concentrate on meaningful conversations and lower operational expenses.
The platform is designed for seamless integration with various CRM systems and analytics tools, guaranteeing real-time updates on call metrics and follow-up activities. Comprehensive dashboards and reports offer insights into the effectiveness of campaigns and the productivity of agents. Furthermore, with adaptable campaign management, robust compliance features, and a cloud-based infrastructure, Teckinfo’s Auto Dialer provides a scalable, secure, and AI-enhanced outbound calling solution that meets the evolving needs of businesses. In this way, it stands out as an indispensable asset for any organization looking to optimize its outreach strategy.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Adobe Acrobat Sign
Yes
Authorize.Net
Yes
ConvergeHub
Yes
Dropbox
Yes
Gmail
Yes
Goliath
Yes
Gong
Yes
Google Calendar
Yes
Google Maps
Yes
Keap
Yes
Integrations
Adobe Acrobat Sign
No
Authorize.Net
No
ConvergeHub
No
Dropbox
No
Gmail
No
Goliath
No
Gong
No
Google Calendar
No
Google Maps
No
Keap
No
Pricing Details
$150
/license/month
includes all features, all-in-one platform
includes all features, all-in-one platform
Free Trial
No
Free Version
No
Pricing Details
Contact us
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Readymode (formerly Xencall)
Founded
2014
Country
Canada
Website
readymode.com
Vendor Details
Company Name
Teckinfo Solutions pvt. ltd.
Founded
1995
Country
india
Website
www.teckinfo.com
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Inside Sales
Auto-Dialing
Yes
Call List Management
Yes
Call Recording
Yes
Campaign Management
Yes
Dashboard
Yes
Data Management
Yes
Lead Capture
Yes
Lead Distribution
Yes
Lead Scoring
Yes
Performance Management
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
No
Reporting
No
Speech Analytics
No
Surveying
No
Workforce Management
No
eLearning
No
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No