FonaDial Description

FonaDial offers an innovative Smart Dialer solution designed for modern Contact Centres, Call Centers, and BPOs, facilitating seamless communication with customers through advanced features like a CRM form builder, Predictive Dialer, Sticky Agent, Call Back Intelligence, and an Advanced Multi-level IVR system. This comprehensive tool enhances both inbound and outbound interactions, providing a robust platform for managing customer relationships.

Pricing

Free Trial:
Yes

Integrations

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Company Details

Company:
Fonada
Year Founded:
2018
Headquarters:
India
Website:
www.fonada.com

Media

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Product Details

Platforms
Web-Based
iPad App
On-Premises
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)

FonaDial Features and Options

Auto Dialer Software

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

FonaDial User Reviews

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