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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Phano serves as a composite AI solution tailored for Customer Success and Account Management teams within B2B SaaS organizations. Each night, it analyzes and correlates account usage, relationship dynamics, and support indicators to identify accounts that may be at risk of churn or poised for growth, offering insights into the likely causes and recommended actions prior to renewal. Every analysis reveals its underlying evidence, inconsistencies, and potential blind spots, ensuring that teams can make informed decisions based on reliable data. The intelligence is conveniently integrated into the platforms that teams already utilize, such as email, Slack, Microsoft Teams, CRM systems, and webhooks, along with support for API and MCP. This dual functionality means that while the Customer Success Manager focuses on retaining the customer base, the Account Manager can simultaneously work on expanding accounts using the same diagnostic insights. Phano offers easy self-service setup, a 30-day free trial, and then a subscription priced at 99 EUR per month, making it accessible for teams aiming to enhance their customer relationships and drive growth. In this way, Phano not only simplifies processes but also empowers teams to act decisively and strategically.

Description

You can assess customer, channel, and employee sentiment to significantly improve your ability retain accounts, increase revenue and maximize customer lifetime value. You can view real-time dashboards from external facing clients to see how well you are meeting their needs. You can view dashboards for account managers, which allow you to see how each account manager is performing across their business book. STAMP not only provides the Net Promoter Score (NPS), it also uses our proprietary algorithm for calculating your STAMP Score. This allows you to quickly see which clients are loyal and at risk of losing their business. This summary provides a high-level overview of account performance on key indicators like Net Promoter and Ease to Do Business. Based on STAMP's proprietary algorithm, an overall "customer sentiment score" is also provided.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Teams Yes 
Microsoft Teams Phone Yes 
Model Context Protocol (MCP) Yes 
Salesforce Yes 
Slack Yes 

Integrations

HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Teams No 
Microsoft Teams Phone No 
Model Context Protocol (MCP) No 
Salesforce No 
Slack No 

Pricing Details

€99/month
Free 30-day trial, no credit card required. Standard plan from 99 EUR per month (up to 100 customer accounts, then 1 EUR per extra account). Composite AI for Customer Success and Account Management: daily cross-signal diagnostics per account plus meeting briefs, live coaching, recaps and follow-up drafts, delivered into your existing tools (email, Slack, Microsoft Teams, CRM, webhook), plus API and MCP access.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Phano

Founded

2026

Country

France

Website

phano.ai/en

Vendor Details

Company Name

Stonegate Advisors

Founded

2005

Country

United States

Website

www.stampcsm.com

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management No 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding No 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement No 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management No 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

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