Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Paradialer functions as a cloud-based parallel dialing solution designed specifically for business-to-business sales teams, sales development representatives, outbound agencies, and other organizations that conduct prospecting calls. The system initiates multiple calls simultaneously and connects agents to the first prospect that picks up, while efficiently screening out voicemails. Users have the capability to categorize their contact lists into targeted campaigns, adhere to tailored in-call scripts for various openings and objections, and effortlessly continue a session from where it left off. The platform meticulously records call outcomes, durations, notes, and, if enabled, voice recordings, while showcasing campaign metrics such as total calls made, connections established, and appointments scheduled. Additionally, it offers integrations with CRM systems, automations related to calls, transcripts, and dedicated workspaces for agencies managing distinct client campaigns. Paradialer operates on a subscription basis, providing one primary seat with options for adding extra seats for additional representatives. This flexibility makes it an ideal tool for teams aiming to enhance their prospecting efficiency and effectiveness.
Description
The SpitFire Enterprise Predictive Dialer is a comprehensive software solution designed for managing blended inbound and outbound call center operations, featuring an unlimited number of lines and an intuitive interface that is both user-friendly and cost-effective. This robust enterprise system includes six distinct dialer modes: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, Manual Dialer, and Click to Dial. With a pre-loaded database of phone numbers, SEP efficiently initiates outbound calls and seamlessly connects answered calls to available agents, optimizing performance. Furthermore, the system meticulously tracks call center activity and call durations, dynamically adjusting the dialing rate to reduce idle time for agents, thereby enhancing productivity and overall efficiency in call management. Such features make the SEP an invaluable tool for any organization looking to streamline its calling processes and maximize agent utilization.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Pipedrive
Yes
Act!
No
HubSpot CRM
Yes
Salesforce
Yes
Zoho CRM
No
Integrations
Pipedrive
Yes
Act!
Yes
HubSpot CRM
No
Salesforce
No
Zoho CRM
Yes
Pricing Details
$199/month
$199/month for the primary seat and $99/month per additional rep seat. Prices exclude VAT. The monthly subscription has no commitment. The primary seat includes 1,500 minutes/month, and each additional seat adds 750 minutes/month. Additional calling credits are available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Paradialer
Website
paradialer.com
Vendor Details
Company Name
OPC Marketing
Founded
2001
Country
United States
Website
www.spitfiredialers.com
Product Features
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes