Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Orbit Customer Management and Billing enables you to oversee, handle, and preserve all customer data in a single, centralized platform, regardless of whether you offer a single utility service or multiple services. Your organization can effortlessly monitor customer consumption, billing rates, deposits, service requests, collections, customer interactions, and account histories, leading to a more streamlined billing operation. This comprehensive solution oversees all significant customer-related business functions and offerings through a single product. It seamlessly integrates with Orbit Dynamic Financial Management, enhancing both accounting precision and operational efficiency. The system is designed to scale effortlessly as your customer base and service offerings grow. As a result, it provides a robust infrastructure that supports your evolving business needs.
Description
AVR’s uManage Mobile Workforce Management and Client Billing platform is specifically crafted to integrate effortlessly with our uVisionPLUS utility billing system. Additionally, uManage Mobile has the capability to connect with various backend work order systems. This tool empowers users to create, oversee, and finalize work orders tied to utility billing accounts for better tracking and documentation. Furthermore, it features its own location database for service areas lacking a billing service connection. uManage® showcases advanced browsing features that enable users to filter, sort, group, and make bulk updates in reporting while managing access to all work orders within the database. Users can view, organize, search, and complete work orders efficiently. The browser-based interface is compatible with multiple devices and offers dynamic screen adjustments based on the device's size. Users can also personalize the interface with their company's logo and color scheme, enhancing brand consistency across the platform. In essence, uManage Mobile is not just a tool but a comprehensive solution to streamline workforce management and billing processes.
API Access
Has API
No
API Access
Has API
No
Integrations
MPLAB Code Configurator
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Central Service Association
Founded
1937
Country
United States
Website
www.csa1.com
Vendor Details
Company Name
AVR
Founded
1959
Country
United States
Website
www.avrub.com/application-software
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
Yes
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
Yes
Water
Yes
Work Order Management
Yes
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No