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Description
Excel in creating a future where energy and water are both sustainable and cost-effective. Provide exceptional experiences for your customers, enhance energy efficiency, and oversee networks and assets to ensure vital services are available to your communities daily. Integrate customer service, billing, metering, and device management to boost revenue and resolve issues more quickly. Collect, manage, and analyze sophisticated meter and device data to expedite billing processes and enhance operational effectiveness. Attract and engage customers through tailored marketing and sales communications that motivate action. Utilize AI and insights from behavioral science to influence change and manage peak demand, addressing each customer individually. Anticipate and avert issues throughout the lifespan of your physical assets, ensuring longevity and reliability. Streamline work management, maintenance, and operational procedures to foster a culture of efficiency across the board. This holistic approach not only drives innovation but also positions your organization as a leader in sustainable resource management.
Description
Discover the pinnacle of Advanced Metering Infrastructure (AMI) with bSmart MDM, a powerful commercial off-the-shelf meter data management solution that allows utilities to fully leverage the advantages of smart metering technology. By integrating bSmart MDM with its suite of mobile and web applications, utilities can enhance operational efficiency, lower operational expenses, boost the quality of meter data, strengthen revenue protection, and elevate customer satisfaction levels. Designed with industry-leading practices and the latest advancements in information technology, bSmart MDM employs the best available open-source technologies. With BCITS's unique combination of domain expertise, hands-on experience, and IT proficiency, bSmart MDM is specifically crafted to enable utilities to streamline their meter-to-cash processes, minimize operational costs, and recover implementation expenses more rapidly. The system not only meets the immediate needs of utilities but also positions them for long-term success in an evolving industry landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/industries/utilities/
Vendor Details
Company Name
BCITS
Country
India
Website
www.bcits.co.in
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
No
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
No
Metered Billing
No
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Product Features
Utility Management Systems
Billing & Invoicing
Yes
Cable
No
Customer Management
Yes
Demand Planning
Yes
Electricity
No
Natural Gas
No
Plant Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Workforce Management
Yes
