Alternatives to Oracle Utilities

UtilityBilling, a trusted utility bill software, will help you improve transparency and efficiency in your water business. UtilityBilling is a comprehensive solution that eliminates the need for manual processes and reduces the amount of effort required to bill water utilities. It automates daily tasks to make operations more efficient. The platform offers a complete billing solution that includes bulk invoice generation, powerful CRM, customer portal and automatic bill and collection notices. UtilityBilling can be used from any browser.

Meter Management Microsoft Dynamics Foundation ❖ Manage metering devices (locations, serial numbers, status, etc.) ❖ Automatically collect meter readings via M-Bus gateways ❖ Alternatively, import meter readings from MDM systems or Excel spreadsheets ❖ Built on Microsoft Dynamics 365 Business Central ❖ Easy-to-use and intuitive user interface ❖ Fully integrate your ERP, customer management and billing using the included Business Central subscription Tariffs & Rating Cloud Service ❖ Powerful tariff configuration makes set-up of even complex tariffs easy ❖ Bill any utility service (electricity, gas, water, sewerage / waste water, heating) ❖ Supports postpaid and prepaid plans ❖ Apply consumption-based rating, fixed / step rates, TOU, periodic charges (e.g. standing/daily rates), discounts ❖ Bill by customer, customer group, or property, on any periodic basis (e.g. monthly / yearly) ❖ Software-As-A-Service (SAAS) model – we take care of all the infrastructure, software & maintenance ❖ Hosted on our secure data centes in Latvia, or alternatively in public cloud (AWS, Microsoft Azure) or private cloud ❖ Access SkyBill from anywhere via your desktop, tablet or mobile phone

We provide comprehensive CIS and billing solutions tailored for the contemporary utility sector. Envision offering innovative products that empower your customers to determine their payment timing and methods. By utilizing smart meter data, we enable advanced rating, billing, and customer service interactions. Our adaptable architecture simplifies implementation, including transitions for existing clients if necessary. Enhance customer attraction and retention, maintain a competitive edge, and oversee your operations in real time. Transform your smart meter infrastructure into a revenue-generating asset by presenting your customers with diverse rate and product choices without the hassle of integrating with existing billing systems. Maximize the benefits of your AMI investment by providing customers with the option of a smart meter equipped for Prepaid functionality. In a landscape where companies need to distinguish themselves, having a strategic plan that resonates with consumers is essential. Ultimately, addressing the needs of the digital consumer, who is placing increasing demands on your business, is paramount for sustained success. By doing so, you can ensure your organization remains relevant and responsive in a fast-evolving market.

Outdated tools are holding back your utility operations. Bynry's AI-powered SaaS platform, SMART360, modernizes how small and mid-sized utilities work. By digitizing core functions like leak detection, meter reading, customer service, and infrastructure management, SMART360 helps you: -Reduce costs: Streamline operations and minimize manual effort. -Boost customer satisfaction: Improve service delivery and responsiveness. -Enhance sustainability: Optimize resource allocation and minimize waste. With SMART360, you're not just upgrading software; you're building a foundation for healthier, happier, and more resilient communities.

Preventing unexpected outages while swiftly addressing disturbances or emerging issues is essential. Meeting regulatory requirements and enhancing customer satisfaction can be achieved through immediate access to information and rapid restoration of service interruptions. As the grid evolves and becomes more intricate with the incorporation of distributed energy resources and storage solutions, these challenges simultaneously open doors to innovative approaches in power distribution management. The combination of smart meters, demand response systems, and distributed generation and storage—alongside advancements in grid automation—floods utility networks with data that must be adeptly managed to ensure efficient grid operations. Additionally, utilities are under increasing pressure from both regulators and customers to optimize grid performance and ensure dependable service at all times, which highlights the need for integrated management of distributed energy resources, including their monitoring, forecasting, optimization, and control. This integration not only enhances operational efficiency but also supports the transition toward a more resilient energy future.

Landis+Gyr AIM is an advanced smart metering software platform designed to streamline the collection and management of energy data for utility companies. Featuring the Gridstream Connect solution, AIM integrates smart meters with versatile communication options and powerful software capabilities. It supports multi-utility infrastructures by enabling flexible data processing and bi-directional communication with third-party devices. With its modular and open architecture, the platform easily adapts to the dynamic energy landscape. AIM automates metering tasks, validates incoming data, and unifies storage, improving operational efficiency. The system offers robust interoperability through industry standards like IEC61968-9, facilitating seamless integration with other utility systems. Trusted for decades, the software currently manages millions of metering points across EMEA regions. Utilities benefit from enhanced business processes and improved network management with this scalable solution.

Fluentgrid MDMS empowers utility companies to maximize the benefits of meter data throughout their operations by effectively managing data sourced from meters and various devices within the smart-grid framework. The system efficiently loads, validates, structures, and stores this data, ensuring it is readily available for both internal and external downstream systems utilized by the utility. It encompasses essential features for Validation, Estimation, and Editing (VEE), along with capabilities for aggregations, event subscriptions, bill determinants, and the implementation of AMI rollout processes. As a genuine commercial off-the-shelf (COTS) solution, Fluentgrid MDMS can be swiftly integrated with leading meter head-ends in selected markets. The platform operates in real-time, allowing it to pinpoint anomalies, uncover inefficiencies, anticipate future demand, and issue automated alerts and notifications that facilitate timely problem resolution. This comprehensive approach not only enhances operational efficiency but also significantly improves customer satisfaction by ensuring accurate billing and service delivery.

GE's Network Outage Management is a comprehensive Trouble Call and Outage Management System that plays a crucial role within the e-terradistribution suite of applications. This system enables operators to effectively handle both unplanned and scheduled network outages through a cohesive operating environment that combines Switching Operations, SCADA, Automated Metering Data, Crew Monitoring, and Real-Time Network Analysis. From the moment a fault is reported, through the stages of prediction, assigning crews, and executing restoration switching, to the eventual return to normal operations, the dispatcher utilizes a singular view of the network. Each phase of the process is supported by clearly organized information, empowering the dispatcher to manage outages efficiently while maintaining awareness of other ongoing network activities. Additionally, Grid Solutions, a branch of GE Renewable Energy, boasts a global workforce of over 13,000 employees dedicated to serving power utilities and industries around the world with a range of equipment, systems, and services tailored to their needs. This commitment to innovation and customer service positions Grid Solutions as a leader in the energy sector.

Oversee and regulate all components of your energy system, encompassing everything from distribution to devices located at the customer’s grid edge. Collaborate with Oracle to enhance reliability and performance throughout your region, especially during critical times. Establish a unified hub for monitoring and managing various energy networks, accommodating the increasing number of grid edge devices. Broaden the visibility to include customer-owned distributed energy resources (DERs) at the grid edge. Enhance the overall efficiency of your network while minimizing disruptions and safety risks that arise from the fluctuating nature of renewable energy generation. Accelerate outage restoration, seamlessly integrate emergency response and mutual-aid teams, and ensure timely, accurate information reaches customers. Facilitate communication between network devices through an operational technology message bus (OTMB), ensuring real-time integration that is secure, reliable, scalable, and cost-effective. Successfully fulfill real-time reporting and control mandates across all North American Independent System Operators (ISOs) and Regional Transmission Organizations (RTOs). By taking these steps, you can effectively future-proof your energy management strategy while adapting to evolving industry demands.

The SurvalentONE ADMS platform serves as a comprehensive solution that combines supervisory control and data acquisition (SCADA), outage management system (OMS), and distribution management system (DMS) functionalities within a single, user-friendly graphical interface. It is developed on a scalable, secure, and open Windows-based platform, allowing for efficient integration and management of data from diverse sources. The ease of deployment, management, scaling, and usability of our solutions contributes to a low total cost of ownership. Recognized globally, Survalent (survalent.com) is a leading provider of advanced distribution management systems (ADMS) catering to electric, gas, transit, renewable energy, and water/wastewater utilities. With over 700 clients across 40 countries, the SurvalentONE platform has been adopted to enhance operational efficiencies, boost customer satisfaction, and ensure greater network reliability. This widespread implementation illustrates the platform's effectiveness and the trust it has garnered in various utility sectors.

AutoGrid offers a comprehensive suite of applications designed for flexibility management that empowers utilities and energy service providers to create advanced energy networks that are compatible with renewable resources by effectively managing and optimizing distributed energy resources in real-time while also engaging customers, improving reliability, and unlocking new revenue opportunities. In today's unpredictable environment, where energy supply and demand can fluctuate unexpectedly, the essential strategy for achieving balance lies in leveraging data to adapt to the dynamic nature of energy. With three specialized applications targeting key flexibility scenarios, AutoGrid Flex™ taps into the vast data available through the Energy Internet to maximize the value derived from all distributed energy resources. Additionally, the platform provides an intuitive front-end customer experience, while AutoGrid Engage™ features a fully customizable interface that seamlessly integrates with other corporate web systems and allows for complete incorporation of distributed energy resources. This holistic approach not only enhances user engagement but also drives innovation in energy management.

Electric utilities are confronted with a range of significant challenges, including increasing regulatory demands and customer expectations for enhanced reliability and lower carbon footprints, the rise of distributed renewable energy and energy storage systems, more frequent severe weather events leading to network disruptions, and the inevitable issues stemming from an aging workforce and infrastructure. EcoStruxure™ ADMS has become a standard in the industry, utilized by 75 utility companies that collectively serve 70 million customers globally. For several consecutive years, a prominent industry analyst has acknowledged this solution for its exceptional capabilities in outage response, efficient grid operations, and effective management of distributed energy resources (DER). Our latest report delves into how emerging trends and innovative technologies influence electric distribution utilities. Additionally, we provide insights into effective strategies to confront these challenges directly and thrive in the evolving landscape. By leveraging our comprehensive network management solution, utilities can achieve more reliable, safe, and efficient energy management that meets the demands of the future. Ultimately, the ability to adapt and innovate is crucial for utilities aiming to succeed in this rapidly changing environment.

Utilities are undergoing significant transformations, and customer expectations are shifting alongside these changes. This evolution is fueled by advancements in smart grid technology, enhanced mobility, and new demands from customers regarding their interactions with utility providers. Many Customer Information Systems (CIS) have found it challenging to keep pace with these evolving needs, often hindered by outdated technology. Furthermore, the consolidation of CIS vendors in the market has stifled competition, leading to increased costs and limited options for utilities. SpryPoint is poised to shake up the industry by introducing the first enterprise CIS designed entirely for cloud delivery as a service. SpryCIS aims to meet the unique challenges that modern utilities encounter, ensuring they can effectively adapt to the demands of today’s landscape. With this innovative solution, utilities can finally access a system that is both modern and responsive to their needs.

GridEye stands as our premier digital platform for managing grid operations effectively. It provides comprehensive insights and visibility into the grid's condition and performance, which leads to minimized downtime, enhanced control, automation, health, and performance, along with better investment strategies. Over 40 grid operators globally are already leveraging the GridEye platform, as it serves as the cornerstone of authentic, data-informed grid visibility and comprehension, equipping operators with essential tools to expedite the energy transition. What exactly is GridEye? It is an integrated platform that merges hardware and software elements to harness and utilize high-accuracy, real-time data. This platform supports the operation, monitoring, analysis, automation, and optimization of any electricity distribution network. Extending to the grid's edge, GridEye generates genuine real-time data, empowering utilities with control over external systems. Additionally, it oversees device management, network operations, data handling, IoT communication, security protocols, and visualization processes, ensuring a comprehensive approach to grid management. With such capabilities, GridEye not only enhances operational efficiency but also plays a crucial role in shaping the future of energy management.

Onesait ADMS seamlessly merges real-time oversight and control, sophisticated distribution applications, and outage management by leveraging distributed intelligence alongside grid-edge technologies. Although numerous utilities have not yet tapped into the complete advantages of a Distribution Management System (DMS) implementation, Minsait ACS addresses this issue by providing genuine return on investment through the Onesait Advanced Distribution Management System (ADMS). Drawing on over four decades of experience in delivering essential real-time systems, Onesait ADMS incorporates advanced analytical tools to enhance network operations, alongside proven SCADA systems for effective monitoring and control, as well as integrated Outage Management that assists in tracking, analyzing, and restoring outages, ultimately leading to greater network resilience, reliability, and power quality. Furthermore, Onesait ADMS is designed to be a distributed energy resource-enabled solution, featuring a versatile architecture that empowers utilities to efficiently integrate distributed energy resources and devices located at the grid's edge. This comprehensive approach positions utilities to fully realize the potential of modern energy landscapes while ensuring a robust and reliable service for their customers.

Eaton's CYME software suite for distribution systems offers sophisticated modeling and simulation tools that encompass every facet of network development, from initial planning stages to optimizing operational efficiency, protection measures, and distributed energy resource integration. This software effectively represents both medium- and low-voltage distribution feeders and associated equipment, which includes provisions for distributed energy resources and substations. It facilitates comprehensive analysis, task scheduling, and visualization to support system expansion and asset upkeep. Users are empowered to create specific applications for distribution capacity studies, network optimization, as well as contingency and reliability assessments. The software's capabilities can be further enhanced through automation and tailored scripting options. Additionally, its precise design and modeling tools enable users to construct overarching views by integrating connected HV/MV substations and sub-transmission networks, which can be visualized on geo-referenced maps, offering a more realistic representation of the network. Overall, this multifaceted approach ensures that utilities can effectively manage their distribution systems while adapting to evolving energy demands and technologies.

Managing the grid has increasingly become a daunting task each day. The distribution network is evolving into a more dynamic system, leading to greater complexity and an ever-growing influx of data that utilities must comprehend and manage. GE’s DER-aware ADMS transcends the limitations of traditional SCADA, DMS, and OMS systems, offering advanced software for the secure and efficient management of the distribution grid. Our innovative solutions enhance reliability, productivity, and efficiency through a modular design, adaptive algorithms, and predictive analytics, all complemented by an exceptional user experience. GE’s ADMS software is designed to assist our customers as they transition toward predictive and self-sufficient operations, culminating in an optimized distribution grid. By facilitating next-generation control and optimization, GE’s DER-aware ADMS empowers electric utilities to fulfill customer demands for a dependable and resilient distribution network. This comprehensive solution integrates key functions, including Distribution Optimization, Outage Response, and DER Orchestration, ensuring a seamless connection across all operational areas. As a result, utilities can better navigate the complexities of modern energy distribution.

ADMS serves as a comprehensive solution for distribution management, assisting utilities in addressing their daily operational challenges. It equips them with essential tools to enhance the secure and efficient functioning of sub-transmission, as well as medium and low voltage distribution systems. This platform offers integrated features such as real-time monitoring, control mechanisms, network analysis, optimization, and outage management. By effectively overseeing their distribution assets, utilities can better navigate the ever-evolving landscape of distribution systems, thereby enhancing reliability and mitigating outage impacts. Built on a Service Oriented Architecture (SOA), ADMS promotes interoperability and expands functionality across a diverse array of smart grid solutions. Furthermore, advanced network applications furnish operators with essential analytical tools, empowering them to make well-informed decisions while effectively managing the network's complexities. Consequently, the implementation of ADMS can significantly transform the operational capabilities of utilities in the modern energy ecosystem.

A key aspect of enhancing the efficiency of an industrial organization lies in the management of energy consumption. Utilizing smart energy metering presents an effective solution for achieving this goal. Real-time power measurement provides a continuous overview of electricity usage across residences, businesses, or specific electrical devices. Traditional electricity meters are usually calibrated based on billing standards, and periodic readings are taken to gauge energy consumption, which is then used by utility companies for billing purposes. For any organization aiming to optimize its operations, having precise data regarding energy usage is essential. Real-time monitoring of energy consumption empowers companies with immediate insights into their usage patterns. Employing smart energy metering is vital in managing the three primary factors influencing energy costs: the source of energy, the volume of energy consumed, and the efficiency of energy usage. By integrating a power meter that allows for real-time tracking, organizations can effectively monitor any energy product equipped with a measurement interface, thereby enhancing overall energy management strategies. Ultimately, this proactive approach not only reduces costs but also promotes sustainability within the industrial sector.

Advanced Distribution Management System must provide flexible solutions to address the core requirements of the new digital grid. It must be able to provide resilience and reliability to the network, as well as the scalability and intelligence to intelligently and proactive assess the outcomes of operations and contribute to new requirements to minimize asset cost and optimize the network. ETAP ADMS is an intelligent and robust decision-support platform that uses a unified Digital Twin (electrical network) and a collection geospatial-based distribution system applications. This allows for reliable and secure management, control, visualization, optimization, and optimization of small to large distribution networks and smart grids. Integrated electrical asset information, network connectivity and visualization. Predictive analysis for future and what-if conditions. Advanced decision support analysis and adaptive optimization applications.

Energy companies face the significant responsibility of delivering efficient, cost-effective, and sustainable energy solutions for the communities they serve. Uplight is enthusiastic about playing a pivotal role in this endeavor. By bridging the gap between energy providers and their decarbonization objectives, Uplight offers a comprehensive platform that facilitates the engagement, activation, and management of customer energy consumption. Collaborating with over 80 leading electric and gas utilities globally, we bring unparalleled expertise, innovation, and scale to the table. Uplight encourages energy providers to craft more innovative solutions to help them meet their sustainability targets. Our collaborative approach is designed to guarantee success, as we share the common goal of promoting more affordable and cleaner energy options. Achieving this ambitious goal is challenging, but united, we can make it happen. Moreover, Uplight takes pride in being a certified B corporation, representing the highest standards for businesses committed to fostering a more inclusive and sustainable economy. In pursuit of these ideals, we have set an ambitious environmental target to cut down CO2 emissions by over 100 million metric tons, showcasing our commitment to a better future for all. Together, we strive to transform the energy landscape for generations to come.

Trilliant delivers reliable and adaptable solutions for smart grids and smart cities, built on a versatile, device-agnostic, multi-layer platform aimed at enhancing connectivity, promoting sustainability, boosting public safety, tackling Industrial Internet of Things (IIoT) challenges, and providing customers around the globe with exceptional technological choices. This platform allows energy companies, utilities, and municipalities to select only the crucial services and solutions they require, consolidating them into one robust system that encompasses communications, analytics, data services, advanced metering infrastructure for both electricity and water, distribution automation, demand response capabilities, the Prime Energy Suite, IIoT applications, sub-metering, and intelligent outdoor lighting. Additionally, it facilitates integration across wide area, neighborhood area, and cellular networks, along with seamless meter integration, all functioning harmoniously across various devices without restricting users to a single vendor, thereby enhancing operational flexibility. This comprehensive approach empowers stakeholders to create tailored solutions that best suit their specific needs while maintaining a commitment to innovation and efficiency.

PowerLogic ION EEM is an advanced enterprise energy management software that transcends conventional energy management and power operation tools by integrating business strategies with energy initiatives throughout your organization, while also conducting comprehensive analyses of events and conditions across a broad area. This cohesive application not only enhances the advantages of pre-existing energy data resources but also links various systems such as power monitoring, metering, substation automation, SCADA, EMS, building automation, utility billing, weather forecasting, market pricing feeds, and general business applications. It ensures that data is gathered automatically, processed for accuracy, and stored efficiently. With customizable, web-based dashboards and cutting-edge visualization tools, users can effectively track, validate, forecast, and manage all aspects of energy-related costs and reliability risks. By leveraging these capabilities, organizations can optimize their energy consumption and improve overall operational efficiency.

G-DIS, a Distribution Management software solution, is designed to streamline the operational processes of electric power distribution companies and various utilities. It includes features for commercial services and emergency responses, as well as support for operation, maintenance, and service ordering. Adhering to the IEC 61968 standard set by the International Electrotechnical Commission, G-DIS facilitates the seamless integration of distribution software necessary for managing electric power networks, aiding utilities in connecting multiple applications. The architecture of this solution is robust, ensuring high performance and reliability in demanding environments. Additionally, it is highly scalable, making it suitable for small, medium, and large utilities alike. Users benefit from improved management capabilities encompassing processes such as inclusion, modification, expansion, evaluation, rectification, withdrawal, cessation, and inquiries related to Distribution Management. Overall, G-DIS stands as an essential tool for utilities aiming to enhance their operational efficiency and service delivery.

enSights.ai serves as an AI-driven asset management and centralized platform for optimizing clean energy, effectively gathering, storing, and analyzing digital assets in a cohesive real-time setting. This innovative system connects effortlessly with a wide range of equipment, including inverters, loggers, weather data, SCADA, DAS, revenue-grade meters, photovoltaic systems, wind turbines, storage batteries, electric vehicle charging stations, smart meters, and much more, all without the need for additional hardware, while also facilitating integration across various vendors through remote connectors. By employing advanced digital twin technology, along with AI and machine learning algorithms, extensive data ingestion, meticulous data cleaning, and real-time monitoring, enSights provides comprehensive performance and financial analytics, maintenance management complete with ticketing, customer relationship management, billing systems, financial oversight, and detailed reporting, ensuring operational excellence and sustainable growth. Users can take advantage of AI-generated diagnostics, thorough root-cause analysis, automated alerts for proactive management, SLA tracking, customized CRM profiles, user-friendly interfaces, and support for electric vehicle charging through OCPP 1.6j. This innovative approach not only enhances operational efficiency but also maximizes profitability in the ever-evolving landscape of clean energy management.

The Corinex Grid Flexibility solution revolutionizes the electric grid by converting it into an interconnected advanced metering infrastructure (AMI) network, utilizing the existing powerline framework to facilitate rapid and secure smart metering, monitoring, provisioning, and management of IoT devices. This innovation allows for dynamic communication between service providers and consumers, enhancing energy management capabilities, enabling the collection of real-time data, facilitating outage detection, improving demand forecasting, and implementing time-sensitive programs aimed at lowering both costs and energy usage. Built on a G.hn-based Broadband-over-Power-Line (BPL) platform, it incorporates edge computing and artificial intelligence directly at the meter level, which supports autonomous operation of the grid, allows for over-the-air firmware updates, and features robust security and resilience suitable for harsh conditions. Furthermore, the adaptable architecture is capable of accommodating millions of network elements, supporting virtual metering and outage isolation, enabling automated meter readings, and ensuring effortless integration with grid management applications such as GridValue EMS, thus paving the way for a smarter and more efficient energy ecosystem. This comprehensive approach positions the Corinex Grid Flexibility solution at the forefront of modern energy solutions.

Advanced Metering Infrastructure (AMI) holds the promise of revolutionizing your business operations and enhancing customer service experiences. However, conventional AMI solutions often involve costly meter data management (MDM) systems that can be expensive to deploy, operate, and maintain, while also constraining the effective use of AMI data. Utegration’s MeterData4U stands out as a next-generation AMI solution that integrates AMI and customer information systems (CIS) into a single, sophisticated, patented platform. This unification simplifies architecture and optimizes business processes, making it more cost-effective for utility companies to innovate and foster meaningful interactions with their customers. With SAP-certified integration, MeterData4U ensures a reliable investment, delivering a comprehensive perspective on metering, billing, and customer data. Moreover, it offers exceptional insights into daily operations and advanced analytical functions. By streamlining processes and reducing the need for manual interventions, MeterData4U significantly shortens the time required to address customer inquiries, improving overall efficiency and satisfaction. In this way, utilities can leverage technology to create more responsive and engaging customer service.

UtilityIQ (UIQ) is a comprehensive software suite tailored for utility operators, featuring applications that facilitate the collection and administration of AMI meter consumption data. Among its offerings are the Advanced Metering Manager (AMM) and Meter Program Configurator (MPC), both of which provide secure and scalable solutions that enhance meter reading, management, and analytics across various parameters such as power quality, meter status, and peak pricing. These tools are essential for optimizing operational efficiency and ensuring accurate data handling in the utility sector.

MECOMS Meter Data Management (MDM) emphasizes the importance of data integrity while managing the overwhelming influx of information. This comprehensive MDM solution addresses every element of meter data gathering, verification, and computation, transforming unprocessed meter readings into trustworthy consumption statistics. MECOMS facilitates bidirectional communication with smart meters, efficiently handling significant amounts of smart metering data. Additionally, it incorporates Automatic Meter Reading (AMR) as a fundamental feature. The system is capable of seamless integration with pre-existing infrastructures like MV90 and also has native communication with various automatic meters. MECOMS is equipped to gather metering data from multiple channels, allowing end customers to submit their index readings through a self-service portal. Meanwhile, our smart data application server enables direct acquisition of smart metering information either from the meter itself or through an integration process. Furthermore, the platform supports the creation of routes for meter readers, enabling them to collect readings directly in the field, thus enhancing operational efficiency. This ensures that organizations can maintain accurate data while meeting customer needs effectively.

A billing application designed specifically for companies that provide water services on a metered basis effectively manages both commercial and residential sectors. This versatile application supports both manual and automated meter readings, allowing for both batch and individual input of meter readings. Additionally, it features automated bill generation with email delivery capabilities, while also keeping a detailed history of water consumption for each customer. Users can conveniently track their water usage over time, making it a comprehensive solution for water billing management.

Introducing a comprehensive customer information system that facilitates the management of utility billing, accounts receivables, and meter tracking. This innovative software simplifies utility billing processes such as setting up new customers, entering or interfacing meter readings, making edits, and generating invoices. Enhance the management of customer receivables and payment processing to optimize efficiency. The system provides valuable insights that aid in forecasting cash flow, addressing delinquent accounts, and generating financial reports. It also ensures efficient meter inventory management and vigilant monitoring of meter data. This application diligently records individual meter information, testing histories, and past records. In addition, it allows for the seamless management of customer service orders, fully integrated with your customer information system (CIS). This integration streamlines service dispatch, fosters collaboration across departments, and enhances customer relations through real-time access to service order data. By overseeing customer service delivery and managing facilities with a unified management tool, you can improve operational efficiency and customer satisfaction significantly. This system is designed to adapt to the evolving needs of utility management, ensuring that you remain at the forefront of customer service excellence.

AmpoCloud is a versatile, AI-driven Internet of Things platform designed for scalable device and data management, facilitating applications focused on energy oversight, asset tracking, and sustainability metrics. This platform seamlessly merges data from both new and pre-existing meters, sensors, and systems, thereby enabling robust AI applications that enhance energy efficiency, identify wasteful practices, and pinpoint equipment malfunctions. Additionally, it supports functionalities such as utility billing and sustainability assessments, all while maintaining high standards of flexibility, interoperability, and cybersecurity. By providing utilities-management capabilities like energy insights and billing functionalities, alongside energy-efficiency features such as HVAC optimization and peak-demand management, AmpoCloud promotes operational efficiency. Moreover, it aids in distributed-energy management with tools for solar asset oversight and energy storage, as well as sustainability-reporting instruments that track carbon emissions and integrate operational data, ultimately fostering a more sustainable future for energy consumption. This comprehensive approach not only bridges data silos but also empowers organizations to make informed decisions that positively impact both their operations and the environment.

The IMS Utility Billing system stands out as the most adaptable and comprehensive billing solution available, catering to both private and public utility providers. Designed with user-friendliness in mind, it effectively serves smaller clients managing just a few hundred accounts while also possessing the robustness required to support larger entities with thousands of accounts. Its capacity for customer management is virtually limitless, making it a preferred choice for various utility companies. This billing system is capable of handling a diverse range of metered services, including but not limited to water, sewer, electricity, and gas, in addition to accommodating extra charges like pest control fees, late payments, and assessments. The program comes equipped with standard billing forms, which include both laser bill cards and letter statements, while allowing for the creation of customized bill formats for an extra fee. A recently introduced module enhances functionality by enabling the printing of POSTNET Bar Codes on letter laser statements, significantly reducing costs for substantial mail distributions. Furthermore, the IMS Utility Billing system seamlessly integrates with numerous handheld meter readers, enabling swift and efficient data entry for meter readings. Overall, this system combines flexibility and efficiency, making it an ideal choice for utility billing needs.

For three decades, VertexOne has been empowering utilities and energy firms throughout North America to undergo digital transformation and refine their business processes. Our range of solutions encompasses the entire meter-to-cash journey, enhancing both customer and employee experiences. Whether you're looking to adopt impactful customer engagement strategies, upgrade your billing and customer information systems, or harness the advantages of automation and data analytics, VertexOne is your go-to partner. Our products are versatile, capable of functioning as part of an all-encompassing meter-to-cash platform or as independent solutions within your existing technology framework. In the realm of information technology providers, having experience is paramount. With an extensive selection of utility technology offerings, VertexOne provides ideal solutions for utility and service organizations of any scale. Over the years, we have consistently supported utilities and energy providers in effectively serving their communities, solidifying our commitment to excellence in the industry. As we continue to innovate, our focus remains on delivering exceptional value to our clients.

Emerson’s Ovation™ automation platform is a comprehensive power plant control system built on a robust distributed control system (DCS) architecture. We are a global leader with thousands of installations spanning 60+ countries and representing over 1.4 million megawatts of generating capacity. Our leadership is built on more than six decades of dedicated control system engineering expertise across turbine, boiler, heat recovery steam generator (HRSG), balance of plant (BOP), and renewable energy applications. Emerson has also successfully implemented small and large water/wastewater automation, DCS, and SCADA projects on 150+ plants managing 12B+ gallons daily in just the US alone. In addition to its core distributed control system, Ovation is a unified automation platform with fully integrated safety instrumented systems (SIS), SCADA, high-fidelity simulation with digital twin modeling, optimization software, plant prognostics, robust cybersecurity, and AI-enabled applications.

Innowatts’ software-as-a-service platform revolutionizes the way energy suppliers comprehend and cater to their clientele. By harnessing artificial intelligence and insights derived from over 43 million global meters, we empower energy retailers, utilities, and grid operators to access meter-level data, gain a deeper understanding of their customers, and enhance business processes through automation and intelligence. This results in a more dependable grid, increased profitability, improved customer satisfaction, and a pathway to a sustainable energy future. Our system captures data directly at the meter level, effectively closing the gap between energy providers and their customers, as well as ratepayers. We gather usage statistics as frequently as every 15 minutes, offering unparalleled data for more accurate customer insights. The backbone of our platform is advanced AI and machine learning technology, which delivers business intelligence that facilitates superior decision-making. Additionally, our AI-driven platform streamlines the optimization of Distributed Energy Resources (DER) to accelerate the energy transition, solidifying Innowatts’ position as a leader in the global AI-enabled SaaS market. By continuously adapting to the evolving energy landscape, we ensure that our clients remain at the forefront of innovation and customer service excellence.

EDAMS Billing & CRM is an integrated commercial web-based management solution tailored to meet the distinct needs of Utility Services Providers and Municipalities. This system encompasses all aspects of revenue management and the customer relationship lifecycle, featuring tools for online inquiries, meter readings, route management for meter reading, debt oversight, revenue collection, direct sales, and the management of meters and connections, along with billing and comprehensive management reporting. The EDAMS – Enquiries module allows users to swiftly access all pertinent information regarding a customer, including personal data, associated properties, installed connections and meters, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing, debt management records, and customer application history. Moreover, EDAMS CRM serves as an all-encompassing customer service platform that effectively manages every application and activity related to customer interactions, ensuring a seamless experience for both service providers and customers alike. This holistic approach enhances operational efficiency and fosters better engagement with users.

Globema's Smart Grid Software serves as a comprehensive solution for performing technical calculations, overseeing power distribution networks, and enabling real-time voltage and energy usage monitoring and control. This platform boasts features such as GeoGrid GIS and digital twins, which facilitate precise grid modeling and analysis, while being enhanced with AI and machine learning for automated updates and effective management of low-voltage topology. It covers essential processes in distribution grids, including network documentation, outage management, service provisioning, investment planning, maintenance, and control support, all built on the foundation of GE Smallworld GIS for low, medium, and high voltage networks. The software's integration-ready APIs allow for smooth connectivity with SCADA, ERP, and asset management systems, ensuring a cohesive operational environment. Furthermore, Globema provides mobile workforce management tools through GeoTask and GeoTraxx, along with map-based applications and AI-driven analytics that enhance intelligent visualization of energy networks, specifically designed to meet the needs of energy operators. This multifaceted approach not only boosts operational efficiency but also empowers energy providers to make informed decisions based on real-time data insights.

Ensure the continuous operation of your local government's utility services with Edmunds Utility Billing Software. This comprehensive solution caters to both residential and commercial properties, allowing for efficient management, billing, and reporting of utility services through a unified module. Designed to accommodate both metered and standard billing, our software includes a wide array of tools that seamlessly integrate to enhance processes for both service providers and their customers. It offers adaptable integration with meter reading devices, cash collection systems, and various other modules from Edmunds. Additionally, users can access and evaluate vital data that is consolidated from different sources, including your meter software, parcel information, the Edmunds financial software suite, inventory management, work orders, and more. By streamlining these functions, the software ultimately contributes to improved service delivery and operational efficiency.

In today’s mobile-driven age, it’s essential to provide enhanced options for your retail clientele, as customers increasingly anticipate high-quality service. PowerManager® is an extensive software solution that empowers users to manage a wide variety of functions, such as payroll processing, inventory management, billing, accounts receivable, general ledger tracking, accounts payable, budget forecasting, and numerous additional capabilities. The remarkable EasyClerk® serves as a major time-saver by generating bills for water, sewer, waste management, and contracted services, allowing users to condense an entire week’s worth of billing tasks into just one day. This software not only customizes billing statements, courtesy notifications, and meter sheets but also organizes the printing of bills in route book order or based on various criteria like alphabetical order, zip codes, mailing pull codes, or carrier routes. Additionally, the Service Order feature efficiently manages and tracks service requests electronically, leading to heightened efficiency and greater customer satisfaction as fewer tasks are overlooked. In a world where speed and accuracy are paramount, adopting such robust tools can significantly elevate the customer experience and streamline operations.

GridOS represents a groundbreaking software suite tailored for grid orchestration, equipping utilities to adeptly manage the energy transition by offering advanced tools that streamline the complexities of a sustainable energy grid while enhancing reliability, resilience, and security in the face of rising renewable energy sources, distributed energy resource (DER) proliferation, extreme weather events, and cyber threats. This comprehensive portfolio encompasses a powerful range of interconnected solutions that provide real-time insights, optimization, and control across the realms of transmission, distribution, markets, and DER ecosystems. Additionally, the GridOS Data Fabric integrates and contextualizes both decentralized grid data and IT/OT information through effective metadata cataloging and federation, facilitating various applications such as outage management, predictive forecasting, grid automation, and violation prevention without necessitating any coding skills. Ultimately, GridOS stands as a vital resource for utilities seeking to thrive in an increasingly complex energy landscape.

Accessing data remotely at any time has become essential for businesses today. Kevala aims to uncover opportunities and reduce costs by offering insights through applications and professional services focused on the evolving landscape of grid infrastructure, energy demand, market fluctuations, consumer behavior, and environmental factors. Our efforts span from the development of new solar installations and electric vehicle charging stations to the restoration and modernization of existing systems, all in pursuit of optimizing energy use and fostering a more resilient power grid. Our innovative platform can analyze the carbon intensity of energy sources down to the individual electron for any given building, enabling clients to recognize and implement effective measures to decrease their carbon footprint. By utilizing our comprehensive national map of electrical infrastructure, we not only forecast potential weaknesses in vital public systems but also contribute to enhancing the security of our grid against cyber threats, ensuring a stable and sustainable energy future for all.

Siemens Grid Software facilitates the energy transition for power grids by equipping grid operators with essential tools to navigate and mold a sustainable energy future. As a component of the Siemens Xcelerator for Grids suite, it plays a vital role in the digital transformation efforts of power utilities. This software includes solutions such as Spectrum Power, a leading global grid management system that simplifies the challenges associated with contemporary grid operations by providing resilience, reliability, modularity, scalability, openness, interoperability, and robust cybersecurity measures. For high-voltage transmission, this software not only enhances supply security but also optimizes market efficiency through advanced tools and insights. It effectively confronts significant disruptive trends like decentralization, decarbonization, and digitalization, thereby equipping operators with the necessary perspective and guidance to confidently and securely address the changing demands of the grid. Furthermore, the integration of these capabilities ensures that grid operators are well-prepared for the future energy landscape.

TrueBill enhances your operational efficiency by enabling you to eliminate unnecessary workarounds, excessive open tabs, and repetitive data entry when managing tasks and retrieving information. It boasts scalability and offers seamless integration with many top-tier financial and asset management systems, maximizing your productivity. Designed using cutting-edge platforms, our innovative solution ensures that you leverage the latest advancements in technology for optimal performance. This provides you with essential functionality for peak operations, the adaptability to respond to evolving needs, and comprehensive support when required. Additionally, you can import and analyze meter readings, which include valuable usage data such as peaks and lows, rollover information, and any anomalies, allowing you to issue service orders as needed to maintain efficiency. Using TrueBill ultimately empowers you to manage resources more effectively and respond swiftly to any operational challenges that arise.

Our advanced utility billing solution is developed from three decades of customer insights and offers a comprehensive billing service suitable for utilities of any scale. Hosted in the cloud, our billing system eliminates concerns about desktop compatibility, server upkeep, or local data backups. Being web-based means you can access it from virtually any location—whether at work, traveling, or at home. You can easily launch the system on any device equipped with a web browser and internet access. The platform allows for seamless importation of reads from any make of drive-by or fixed-based reading systems. It is engineered to accommodate the latest technologies from leading meter manufacturers. Additionally, the integrated paperless billing feature enables customers to log into their personal online portal where they can view bills, modify contact details, and make payments electronically. Payments are processed automatically in real time, instantly reflecting in customers' accounts, providing them with convenience and efficiency. This system not only enhances user experience but also streamlines utility management for providers.