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features
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support

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Description

Oki-Toki Cloud Contact Center is a one-stop solution for contact centres of any size or industry. It has everything a contact center needs to stay in the top 3 leaders. Cloud Contact Center includes: Low-Code allows you to launch any inbound, blended, or outbound project in a minimum amount of time. - Share agents between teams, projects, and companies. - Integration of Toll Free, Local, and Non-Geographic SIP Numbers. - Handling missed phone calls with a Callback mode. - A system for employee motivation that calculates bonuses and penalties automatically. - Automated KPI Tracking, integrated with Speech Analytics and Evaluation Sheets. - Dynamic scripts for conversations that standardize responses and automate triggers. - Performance analysis for each agent, team and the entire Contact Center. Other features that can be added to the CC are: chats, WFM (Web-based messaging), CRM, Dialer and voice broadcasts.

Description

Equipped with a tailored dashboard and engaging communication tools, you can effectively connect with the ideal prospects with remarkable precision. To satisfy the demands of businesses, our call center software suite incorporates cutting-edge technologies such as custom CRM, Predictive Dialing, Call Routing, Blending calls, IVR, and Voice Broadcasting. Since the inception of our call center dialer software, the Vert-Age Dialer has consistently propelled the industry towards a more efficient and productive landscape. The Vert-Age Call Center Software is technologically sophisticated, streamlining processes within call centers to enhance productivity. Designed to align with modern needs, the dialer software is crafted to fulfill the specific requirements of businesses. Additionally, the Vert-Age Dialer Software encompasses a variety of other advanced technologies, ensuring versatility. You also have the option to tailor the software program to fit your unique business demands, providing an adaptable solution for your operational needs. This customization capability allows businesses to thrive in a competitive market by optimizing their call center functionalities.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bitrix24 Yes 
Discord Yes 
Dropbox Yes 
Facebook Yes 
Facebook Groups Yes 
Facebook Messenger Yes 
FreeSWITCH Yes 
Gmail Yes 
Google Drive Yes 
Instagram Yes 
Joomla! Yes 
Odoo Yes 
Salesforce Yes 
Slack Yes 
Telegram Yes 
Viber Yes 
WordPress Yes 
Yahoo! Mail Yes 
Zoho CRM Plus Yes 
monday CRM Yes 

Integrations

Bitrix24 No 
Discord No 
Dropbox No 
Facebook No 
Facebook Groups No 
Facebook Messenger No 
FreeSWITCH No 
Gmail No 
Google Drive No 
Instagram No 
Joomla! No 
Odoo No 
Salesforce No 
Slack No 
Telegram No 
Viber No 
WordPress No 
Yahoo! Mail No 
Zoho CRM Plus No 
monday CRM No 

Pricing Details

$30/user/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Oki-Toki

Founded

2015

Country

United Kingdom

Website

www.oki-toki.cloud/

Vendor Details

Company Name

Xenottabyte Services

Country

India

Website

www.vert-age.com

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database Yes 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

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