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Description
Streamline the complete claims process by automating steps from the initial loss notification and fraud detection through to adjudication and final settlement. Enjoy the capability to handle various claim types distinctively, such as death claims and maturity claims, while enhancing adherence to regulations and avoiding penalties for non-compliance. Achieve more efficient and precise processing with features for data collection, payment oversight, salvage and recovery management, legal case processing, and comprehensive monitoring. Ensure effective registration, adjudication, tracking, and oversight of all claim submissions. Utilize integrated and detailed business rules that enable claims to be categorized automatically into “fast track” or “non-fast track” categories. Additionally, you have the option to easily add or adjust stakeholders involved in the process, including garages, assessors, loss adjusters, surveyors, investigators, and claims officers, to further enhance operational efficiency. This comprehensive approach not only simplifies workflows but also fosters collaboration among all parties involved in the claims journey.
Description
Sinexo is a comprehensive claims management solution tailored for organizations that regularly process insurance and damage claims, including local authorities, private and social landlords, property management firms, fleet managers, insurance brokers, and legal teams. This software streamlines the entire claims process from initial notification to archiving, all accessible from a single interface that includes claim specifics, contact information, a detailed activity log with timestamps, categorized documents, and financial records such as quotes, invoices, payments, and settlements.
The system is designed to adapt to your established workflows and terminology, allowing for flexible configuration of fields, claim types, statuses, and letter templates. It enhances communication by enabling emails to be dispatched from the claim with pre-filled templates and delivery tracking, while responses are automatically integrated into the timeline. Furthermore, any missing documents can be requested via a secure upload link, eliminating the need for an account.
The software also boasts detailed user permissions, ensures the encryption of personal data and documents, employs IP filtering for added security, and provides daily backups on servers located in France, along with options for CSV and archive export to facilitate data management and transfer. This level of customization and security makes Sinexo an invaluable tool for organizations managing complex claims processes.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Entra ID
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
79 EUR/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Newgen Software
Founded
1992
Country
India
Website
newgensoft.com/solutions/industries/insurance/claims-processing/
Vendor Details
Company Name
EDITIONS CPSH
Founded
2017
Country
France
Website
www.sinexo.fr
Product Features
Claims Processing
Adjustor Management
No
Case Management
No
Claim Resolution Tracking
No
Co-Pay & Deductible Tracking
No
Compliance Management
No
Customer Management
No
Electronic Claims
No
Forms Management
No
Paper-Based Claims
No
Payor Management
No
Policy Administration
No
Product Features
Claims Processing
Adjustor Management
Yes
Case Management
Yes
Claim Resolution Tracking
Yes
Co-Pay & Deductible Tracking
No
Compliance Management
No
Customer Management
Yes
Electronic Claims
Yes
Forms Management
Yes
Paper-Based Claims
No
Payor Management
No
Policy Administration
No
