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features
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support

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Description

Order management and invoice management. NetSymm Order Express allows your customers to place secure orders 24X7. Get started selling online. NetSymm Order Express eliminates mistakes, automates sales orders and sends order updates. You can choose from a variety of suppliers and view their product catalogs and pricing. Customers can place orders 24x7 via phone, tablet, or desktop. Your ERP system automatically processes orders once they are received and checked. View trending categories and products in charts. A list of the most recent messages and POs is also available. Multiple reports show buyer list, POs as well as products and invoices. You can configure dashboards and reports. Customers can easily modify quantities, products, and reorder orders from the past. This increases sales. You can send real-time status updates, such as created, invoiced and shipped, along with shipment tracking information.

Description

The Symphony billing system empowers businesses to swiftly and effortlessly launch new products or applications within their current operational frameworks. You can choose to integrate only the necessary modules or adopt a comprehensive end-to-end solution, allowing our flexible and scalable platform to expand alongside your needs. With Symphony’s real-time data transaction management and mediation, you gain insights into your customers’ accounts, enabling you to manage these relationships more profitably. Revolutionize your journey from quote to cash and secure more sales while gaining a competitive edge through tools and insights that facilitate a rapid transition from proposal to payment. Create tailored quotes and specify products easily, as customer approval initiates workflows based on the selected products. Final quotes can be issued complete with automatically generated cover letters and product brochures, while you also benefit from detailed reporting on quotes issued and orders by region or agent. This comprehensive approach ensures seamless business process automation and management throughout your operations. Ultimately, Symphony not only enhances efficiency but also fosters deeper connections with your clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Authorize.Net No 
Avalara No 

Integrations

Authorize.Net Yes 
Avalara Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NetSymm

Country

United States

Website

www.netsymm.com

Vendor Details

Company Name

Integra Touch

Founded

2002

Country

United States

Website

symphonybilling.com

Product Features

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing No 
Customer Portal No 
Customizable Invoices No 
Dunning Management Yes 
Hourly Billing No 
Invoice History No 
Mobile Payments No 
Multi-Currency No 
Online Invoicing Yes 
Online Payments No 
Payment Processing Yes 
Project Billing No 
Recurring/Subscription Billing No 
Service Ticket Billing No 
Tax Calculator Yes 

Order Management

Back Order Management No 
Catalog Management Yes 
Inventory Management Yes 
Order Entry No 
Order Fulfillment No 
Order Tracking Yes 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Procurement

Asset Management No 
Auction Management No 
Bid Management No 
Budget Management No 
Catalog Management Yes 
Contract Management No 
Inventory Management Yes 
Invoice Processing No 
PunchOut No 
Purchase Order Management Yes 
Receiving No 
Requisitions & Approvals No 
Sourcing Management No 
Spend Management No 
Supplier Management No 

Product Features

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing No 
Customer Portal No 
Customizable Invoices Yes 
Dunning Management Yes 
Hourly Billing Yes 
Invoice History No 
Mobile Payments Yes 
Multi-Currency Yes 
Online Invoicing Yes 
Online Payments Yes 
Payment Processing Yes 
Project Billing Yes 
Recurring/Subscription Billing Yes 
Service Ticket Billing No 
Tax Calculator Yes 

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Alternatives

Alternatives