Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Velma is an innovative AI model created by Modulate, functioning as part of a comprehensive voice intelligence system that comprehends conversations directly from audio rather than depending on textual transcriptions. In contrast to conventional methods that first convert spoken language to text for analysis through language models, Velma employs an Ensemble Listening Model (ELM), which features a unique architecture capable of processing various facets of voice simultaneously, such as tone, emotion, pacing, intent, and behavioral cues. This advanced capability enables it to grasp the complete essence of a dialogue, not merely the spoken words, while identifying subtle indicators like stress, deceit, sarcasm, or escalation as they occur. Velma achieves this by integrating hundreds of specialized detectors, each targeting specific elements of speech, such as emotional context, inappropriate behavior, or signs of synthetic voice, and subsequently amalgamating these signals to derive deeper insights about the dynamics of the conversation. Consequently, this allows for a richer understanding of interactions in real time, enhancing the potential for more effective communication analysis.
Description
VoiceBridge AI introduces an innovative web-based platform for hands-free voice interviews, utilizing empathetic AI agents to simultaneously conduct numerous conversational interviews. Users can define their goals and share a participation link, allowing "Ava," the multilingual AI agent, to facilitate natural voice exchanges while capturing responses that are promptly transformed into transcripts, emotional insights, comprehensive summaries, genuine quote posters, and verified testimonials. The platform accommodates hundreds of interviews concurrently, supports synthetic persona evaluations and international panels, and provides real-time analytics with theme identification. Prioritizing user privacy through encryption and identity masking, it empowers product teams, marketers, human resources professionals, and research organizations to efficiently extract high-quality voice feedback for purposes like reducing churn, achieving product-market fit, enhancing employee engagement, and creating content, all in just minutes and without complicated configurations. This groundbreaking approach to voice interviewing signifies a major advancement in how organizations can gather and analyze feedback effectively and efficiently.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Five9
Yes
GENESYS
Yes
Microsoft Teams
Yes
Slack
Yes
Zendesk
Yes
Zoom
Yes
Integrations
Five9
No
GENESYS
No
Microsoft Teams
No
Slack
No
Zendesk
No
Zoom
No
Pricing Details
$0.25 per hour
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Modulate
Founded
2019
Country
United States
Website
www.modulate.ai/velma
Vendor Details
Company Name
Voicebridge
Founded
2024
Country
United States
Website
voicebridgeai.com