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features
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support

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Description

Velma is an innovative AI model created by Modulate, functioning as part of a comprehensive voice intelligence system that comprehends conversations directly from audio rather than depending on textual transcriptions. In contrast to conventional methods that first convert spoken language to text for analysis through language models, Velma employs an Ensemble Listening Model (ELM), which features a unique architecture capable of processing various facets of voice simultaneously, such as tone, emotion, pacing, intent, and behavioral cues. This advanced capability enables it to grasp the complete essence of a dialogue, not merely the spoken words, while identifying subtle indicators like stress, deceit, sarcasm, or escalation as they occur. Velma achieves this by integrating hundreds of specialized detectors, each targeting specific elements of speech, such as emotional context, inappropriate behavior, or signs of synthetic voice, and subsequently amalgamating these signals to derive deeper insights about the dynamics of the conversation. Consequently, this allows for a richer understanding of interactions in real time, enhancing the potential for more effective communication analysis.

Description

VoiceBridge AI introduces an innovative web-based platform for hands-free voice interviews, utilizing empathetic AI agents to simultaneously conduct numerous conversational interviews. Users can define their goals and share a participation link, allowing "Ava," the multilingual AI agent, to facilitate natural voice exchanges while capturing responses that are promptly transformed into transcripts, emotional insights, comprehensive summaries, genuine quote posters, and verified testimonials. The platform accommodates hundreds of interviews concurrently, supports synthetic persona evaluations and international panels, and provides real-time analytics with theme identification. Prioritizing user privacy through encryption and identity masking, it empowers product teams, marketers, human resources professionals, and research organizations to efficiently extract high-quality voice feedback for purposes like reducing churn, achieving product-market fit, enhancing employee engagement, and creating content, all in just minutes and without complicated configurations. This groundbreaking approach to voice interviewing signifies a major advancement in how organizations can gather and analyze feedback effectively and efficiently.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Five9 Yes 
GENESYS Yes 
Microsoft Teams Yes 
Slack Yes 
Zendesk Yes 
Zoom Yes 

Integrations

Five9 No 
GENESYS No 
Microsoft Teams No 
Slack No 
Zendesk No 
Zoom No 

Pricing Details

$0.25 per hour
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Modulate

Founded

2019

Country

United States

Website

www.modulate.ai/velma

Vendor Details

Company Name

Voicebridge

Founded

2024

Country

United States

Website

voicebridgeai.com

Product Features

Product Features

Alternatives

Alternatives