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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Micorza is a platform that harnesses artificial intelligence to provide businesses with valuable customer insights, enabling them to effectively listen, comprehend, and respond to feedback. This innovative tool captures direct feedback via multilingual surveys and voice interactions while also collecting indirect signals from sources such as app reviews, chat conversations, and support calls, consolidating all this information into a cohesive overview. By organizing insights for various departments and offering actionable recommendations along with task assignments, Micorza transforms customer opinions into straightforward actions that foster business growth and improvement. Ultimately, this approach not only enhances customer satisfaction but also optimizes overall operational efficiency.

Description

UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive. Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Adobe Marketo Engage No 
Bitium No 
Constant Contact Lead Gen & CRM No 
Crowdin No 
HubSpot CRM No 
Integrate.io No 
Jira No 
Microsoft Dynamics 365 No 
Microsoft Teams No 
Pendo No 
RedCappi No 
Salesforce Marketing Cloud Account Engagement No 
Singer No 
Slack No 
Sourcetable No 
Stackpile No 
Stackreaction No 
Trelica No 
Ucraft Logo Maker No 
Zapier No 

Integrations

Adobe Marketo Engage Yes 
Bitium Yes 
Constant Contact Lead Gen & CRM Yes 
Crowdin Yes 
HubSpot CRM Yes 
Integrate.io Yes 
Jira Yes 
Microsoft Dynamics 365 Yes 
Microsoft Teams Yes 
Pendo Yes 
RedCappi Yes 
Salesforce Marketing Cloud Account Engagement Yes 
Singer Yes 
Slack Yes 
Sourcetable Yes 
Stackpile Yes 
Stackreaction Yes 
Trelica Yes 
Ucraft Logo Maker Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Subscription Model
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Micorza

Founded

2014

Country

India

Website

micorza.com

Vendor Details

Company Name

UserVoice

Founded

2008

Country

United States

Website

www.uservoice.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Idea Management

Activity Dashboard No 
Brainstorming No 
Collaboration No 
Creator Tracking No 
Idea Ranking No 
Project Tracking No 
Status Tracking No 

Product Management

Collaboration Yes 
Feedback Collection Yes 
Idea Management Yes 
Milestone Tracking No 
Prioritization Yes 
Product Roadmapping Yes 
Release Management No 
Requirements Management No 
Resource Management No 
Workflow Management No 

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