Alternatives to UserVoice

The Planfix platform allows organizations to manage their entire business online. Regardless of company size and industry, Planfix has something to offer as an excellent project and work management tool. With Planfix, your company gets a fully customizable management system, from process design to appearance. Planfix’s platform combines task and project management, CRM, sales, marketing, production, logistics, support service, accounting, and HR in one full-featured solution. Data is seamlessly transferred from one team to another - for example, a transaction at the implementation stage becomes a project and then is transferred to support. Planfix is equally well suited for businesses and non-profit organizations, public associations, or any other group of people working towards a common cause. Trusted by 7724 companies, automates business workflows of more than 68 000 users.

All teams can easily and quickly manage projects and collaborate with each other. Simple and easy to integrate essential work tools. Work together on a unique feed that organizes your work posts in a chronological order, similar to a social media feed. This makes it easy for everyone to browse through projects and tasks. You can forget about lost documents and the constant resending work. Attach important files and info to a post. Pin it so you can find it quickly. Engage with the team through comments and get their feedback. Schedule virtual or physical meetings with everyone. Add a location and video conference link using Zoom or Microsoft Teams integrations. You can even set up notifications to remind you of the event. Invite external teammates to collaborate on projects via email or link. This will make teamwork easy. Keep your work flowing whether you're on the web, desktop or mobile.

Asana helps teams orchestrate their work—from daily tasks to strategic initiatives. With Asana, teams are more confident, move faster, and accomplish more with less—no matter where they are located or how many different departments are involved. More than 119,000 paying customers and millions of free organizations across 190 countries rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. It’s time to move work out of disjointed spreadsheets and email and let teams collaborate and communicate more effectively in one place. With Asana, it doesn't matter how many different teams or departments are coming together on a project, they can share context and assign ownership with tasks, combine related work, share files, get instant updates on tasks and projects and build effective cross-functional workflows. In Asana, you can track the status of initiatives with ease and get an accurate view of how you’re progressing towards goals. Report on project progress in minutes with real-time work reporting to create visibility for teams and stakeholders. Join millions of users getting work done with a free trial.

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

This is the most engaging and powerful way for groups to brainstorm, prioritize and refine their ideas. Integrates with Intranets, Consumer Panels.

Managing innovation at a large company can sometimes seem impossible. You have an endless list of stakeholders to engage, an infinite number of data points to consider, and a multitude of obstacles and landmines to avoid... To overcome all of these challenges and revolutionize your business, you need the right tools for the job. This is where Qmarkets comes in. Our software enables you to define and manage intelligent crowdsourcing processes to identify, review, and implement the most relevant ideas, trends, or insights, and deliver immediate ROI for your organization. The Qmarkets Innovation Management Ecosystem caters to every innovation use case, with specific software solutions for idea management, continuous improvement, technology scouting, trend management, and innovation portfolio management. With renowned clients like Ford, Intel, Coca-Cola, Volkswagen and UBS, we have a wealth of best-practices and insight to help your organization to achieve its goals. Whichever path you choose, we are obsessed with your success, and will be with you at every step of your innovation journey.

ReviewInc is a leader in Business Reputation Management Services. ReviewInc's growing client base includes major international chains, brand-auto dealers, dental, medical and travel, leisure, property managers, retail stores, restaurants legal services, country club owners, and many more. ReviewInc is dedicated to educating business owners about the importance of customer reviews, and managing your online reputation.

Unlock your team's potential by boosting engagement, collaboration, recognition, and community with Assembly. Our platform has helped thousands of companies break down communication silos, increase collaboration between peers and cross-functional teams, and celebrate their wins along the way! Engage your team with Assembly and see the benefits of increased productivity, better communication, and a stronger sense of community! Get past the information overload Streamline your communication. Empower your team to share knowledge. Announcements are now effortless for all departments and locations. Stay informed and take control. Information at your fingertips Say goodbye to tedious searches. Store, locate, & manage documents or presentations across all tools and apps effortlessly with our streamlined intranet workplace search. Simplify the processes Take back your time and put the repetitive tasks on autopilot. From scheduling an engagement survey for the end of every quarter, simplifying the feedback loop to automating onboarding, we got you covered. Automate Milestones and Anniversary Recognition Never forget to recognize an employee for their birthday or work anniversary. Assembly can automate that process for you.

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.

monday.com Work OS is a no-code work management platform that helps teams manage projects and workflows more efficiently. This software provides fully customizable solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and many more. With monday.com you can easily plan, manage, and track every project in one place, with the help of time-saving and easy-to-use features such as automations, time tracking, document sharing, real-time collaboration, and more. Multiple visual board views such as Gantt, Kanban, and Cards help you prioritize, structure, and navigate tasks and projects the way that suits you and your team’s needs, while dashboards give a high-level overview of your progress and help you make data-driven decisions. In addition, integrations with apps such as Outlook, Microsoft Teams, Gmail, and Excel, allow you to easily continue working with your favorite tools directly within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries.

BugHerd is recognized as the easiest visual feedback and bug tracking tool available for websites, favored by numerous outstanding teams globally for managing their online projects effectively. With BugHerd, you can effortlessly point and click to provide client feedback directly on your site, all without any restrictions on project numbers. --- 🌟BugHerd simplifies the process into three straightforward steps:🌟 1. Use the user-friendly browser extension to attach feedback directly to elements on your webpage. 2. Automatically, all feedback pins come with contextual metadata that includes details such as browser type, operating system, screen size, resolution, selector information, and much more. 3. Feedback is converted into task cards immediately, facilitating efficient workflow management. --- Say goodbye to cumbersome emails, tedious spreadsheets, and unnecessary stress. You can begin your journey in just a few minutes with a complimentary 14-day trial, ensuring a smooth transition to streamlined project management.

Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.

Miro helps you keep your team's minds in sync. Miro is a virtual whiteboard and remote collaboration tool that helps cross-functional teams collaborate more effectively to create great things. Miro isn't a video conferencing tool, and Miro doesn't try to be. Miro's goal is to provide a platform for teams who work most effectively across areas, geographies, timezones to get more out of their ideas when they can't all be in the office together at the same time. It includes over 200 pre-made templates to capture and visualize ideas, collaboration tools like comments, chat screen sharing and video chat and integrations with popular business tools. Miro AI is your team's ultimate boost, empowering you to unleash your creativity and productivity like never before. We are your launchpad to the future, providing the assistance you need to bring your next big idea to life. Let Miro AI help you unlock the full potential of your team's innovation and collaboration capabilities.

Korrect is an intuitive tool designed for managing product feedback, aimed specifically at product teams that are scaling and capturing insights from various feedback sources. Additionally, we found that fostering transparency with users and customers significantly enhances customer loyalty, which led us to develop features that allow teams to create and sustain both public and internal roadmaps effectively. This focus on openness not only strengthens relationships with users but also aligns product development with customer expectations.

ModalCast - Increase User Engagement with Seamless Popups ModalCast is designed to improve the way site owners interact with their visitors. The platform offers a single, intuitive, popup that allows owners to send out updates, collect feedback, and conduct survey. ModalCast allows you to improve communication and engagement by keeping your audience informed and engaged. The dashboard is easy to use. You can copy and paste a script generated by ModalCast into the HTML of your site. All other interactions and customizations will be handled in this user-friendly interface. ModalCast is a low-code solution that can be used by users with little technical knowledge. ModalCast is a powerful toolkit that can be used by anyone, whether you are an ecommerce owner, a SaaS company, or a blog. It will boost your user's interaction and satisfaction. Experience the power of a platform that simplifies communication and drives meaningful engagement.

Integrate a feedback button on your website to address critical bugs, enhance user experience, and uncover valuable insights from customers. This simple addition can be placed on any web page and comes equipped with screenshot functionality. Streamline the feedback collection process using a visual tool that operates directly on your site, allowing you to receive input straight from users without the hassle of lengthy email exchanges or congested ticketing systems. Users can express their thoughts effectively through screenshots and accompanying text, and they can reach out to you without navigating away from their current page. Obtain precise feedback with tailored feedback forms that meet your needs. Since customers are often the first to identify bugs and user experience issues, facilitating their ability to provide immediate visual feedback when they encounter a problem is essential. Furthermore, technical details such as their operating system, browser type and version, as well as any JavaScript errors, are automatically gathered, saving you valuable time in troubleshooting. This proactive approach not only fosters better communication but also strengthens the relationship between you and your users.

ProdCamp is a platform for user feedback management that allows businesses to collect and analyze feedback. 1. Collect feedback from multiple channels (Intercom and email forward, public roadmap, embeddable widget, Google Chrome extension, email forward, email agenda, public roadmap, email forward) 2. Based on Salesforce's $ data and votes, analyze and prioritize which building projects to build next. 3. Push to Jira and GitLab 4. Close the feedback loop

Sleekplan serves as a comprehensive feedback solution that streamlines user requests and integrates feature voting boards, roadmaps, changelogs, and satisfaction surveys directly into your website. Establish a unified platform to gather, monitor, and categorize feedback from both internal stakeholders and external users. Customize user attributes and build tailored segments to guide informed product decisions effectively. Ensure that the ideas and suggestions collected are viable for development. Engage in discussions around potential solutions while collecting valuable feedback. Eliminate the hassle of lengthy email exchanges by promoting efficient support through interactive, thread-based conversations. Encourage continuous feedback from your users without disrupting their experience, allowing them to provide insights seamlessly from within your web application. This way, you can foster a more collaborative environment that prioritizes user input and enhances product development.

Rapidr allows you to incorporate customer feedback into product development. Analyze, collect, and organize feedback from different sources. Prioritize to determine which feedback has the greatest business impact. Close the feedback loop by notifying customers, creating a Roadmap, and/or a built-in Changelog. Rapidr is a unified customer feedback system that gives you all the tools you need to listen, analyze, and close the feedback loop.

All-in-one, highly customizable customer support and feedback software available in SaaS or on-Premise. - Community Feedback Software This tool helps you collect, organize, and manage your feedback and feature requests. Smart voting and commenting systems provide insights that can be used to create product development roadmaps. Analytics and Insightful Reports help you to assess the efficiency of your support team and analyze customers' experiences. -Help Desk for Ticketing The feature-rich ticketing system provides a way to manage tickets using customizable statuses and tasks, private notes, comments and reports, as well as Kanban Boards. Smart system automation and notification rules can help reduce the workload for your support team and save money.

Enhance your online platforms by leveraging customer insights. Gather immediate feedback from all your digital channels to elevate the overall customer experience. Utilize this feedback to delve into the reasons behind your data trends. Pose pertinent questions to your users at critical points during their journey, empowering you to make well-informed choices. By collecting real-time insights, you can refine your website effectively. Replace guesses with actionable insights derived directly from visitors, allowing you to identify what is effective and, crucially, what needs attention, thereby enabling proactive enhancement of your website’s conversion rates. Additionally, solicit in-app feedback to enhance the overall experience of your mobile application. By seamlessly integrating feedback mechanisms into your app and engaging users at strategic moments, you can pinpoint improvements that lead to coveted 5-star ratings on app stores. Move beyond merely tracking open and click-through rates; discover users' perceptions of the content you provide and leverage their feedback to drive enhancements. Ultimately, a continuous loop of feedback will not only refine your digital presence but also foster deeper connections with your audience.

Idea Pipeline serves as an efficient online platform that allows employees to collaboratively submit and source innovative concepts. By establishing a straightforward challenge, organizations can direct staff to concentrate on addressing a specific problem. These challenges encourage timely involvement and focused contributions of ideas, ensuring that nothing remains concealed from view. All participants can observe which suggestions receive the most backing from colleagues, as well as those that fail to attract interest. With Idea Pipeline, the workload is shared among all, allowing the most promising ideas to rise to prominence. The most favored concepts receive 'endorsements' to progress toward execution, with designated stakeholders tasked with their further development. Additionally, Idea Pipeline offers tools for tracking engagement metrics along with comprehensive summary reports and visual data representations. Users can interact by liking and commenting on ideas to foster feedback and discussions. As a result, the most viable ideas ascend from the collective input of staff, facilitating their journey toward realization and implementation. Ultimately, this platform transforms how organizations harness and advance innovative thinking.

With more than 25,000 customers, IdeaScale has 4.5 million users. The software allows organizations to get the opinions of both public and private communities through collecting ideas and giving users the ability to vote. IdeaScale is the engine of crowd-powered innovation because all ideas are evaluated, routed and implemented. IdeaScale's clients include the Cleveland Cavaliers and Doctors Without Borders. Freddie Mac, Marriott Vacations Worldwide. NASA, the United Way and many others.

Eliminate disorder and bring teams together by establishing a unified source of truth, leading to the development of exceptional products. With clarity on priorities for Now, Next, and Later, everyone is aligned on what actions to take. This framework integrates roadmap management, idea generation, and feedback collection, ensuring that every action is linked to desired outcomes. Unleash the potential of a streamlined roadmap by clearly defining and communicating what matters most to your organization. Highlight essential concepts, gather, categorize, and disseminate the ideas and initiatives that will propel your product's evolution. Gain insights into your customers' needs, address their challenges, and keep them informed throughout the process. The excitement of transforming concepts into tangible products is unparalleled, yet CHAOS can take over when teams and processes are misaligned, leading to lost files, feedback, and data. The problem escalates with larger teams! Instead of relying on confusing timeline roadmaps, concentrate on your Objectives and Key Results (OKRs) and bring them to fruition using efficient roadmaps. Seamlessly create and distribute strategies that are easily understood by all, fostering collaboration and clarity across the board. Ultimately, by streamlining these processes, you can enhance productivity and innovation within your organization.

Pendo Feedback (formerly Receptive) Complete demand intelligence for the product. Create what your most valuable customers want most. At scale, capture and prioritize customer feature requests. Get clear information about the best places to optimize your product and user experience in each segment. To eliminate the guesswork from product planning and prioritization, quantify revenue opportunities. Identify common needs and gather feedback by feature, customer type, and user cohort. To facilitate consensus on priorities and better allocate developer and designer time, share reports. Align business priorities with demand and allocate resources to meet demand. Customers should know that their feedback was taken into consideration. Keep customers informed about the status of their requests, such as when they were delivered and whether any are still in progress.

Accelerate your innovation and ongoing improvement efforts by three times within just 30 days with Unifize, a comprehensive software platform designed to foster collaboration in innovation, quality, and continuous improvement processes. This solution enables manufacturing companies to create superior products more efficiently. You can initiate with a single application or implement Unifize across all departments, ensuring seamless integration into your operational framework. The platform features highly customizable templates that dismantle silos by interlinking your processes effectively. Unifize stands out as the only PLM tool dedicated to uniting teams in a dynamic, real-time collaborative setting, allowing for efficient problem-solving and management of essential innovation workflows. For those seeking to enhance their quality management capabilities, Unifize is the ultimate eQMS that transforms every quality procedure into a collaborative and straightforward endeavor. It’s time to stop merely acknowledging your APQP/PPAP processes; instead, cultivate teamwork through dedicated real-time discussions for each record, ensuring that every aspect of quality management is actively engaged. This proactive approach not only improves accountability but also drives a culture of continuous improvement throughout the organization.

Producter is a comprehensive tool designed for product management that facilitates the collection of customer feedback, task management, roadmap tracking, and communication updates for product-oriented companies. This platform serves as a collaborative hub for both technical and non-technical teams, enhancing the visibility of product management processes. As the pandemic altered traditional working dynamics, product teams found themselves dispersed, leading to a surge in alignment meetings with customer-facing departments, constant Slack messages, and an overwhelming number of follow-ups that drained time and resources. In this context, Producter empowers both product and customer-facing teams to make well-informed decisions driven by customer insights. With a single click, users can seamlessly associate valuable customer feedback with specific tasks, ensuring that customers are kept in the loop regarding the status of their feedback. This automated notification system reassures customers that their input is acknowledged and being acted upon. Furthermore, all teams can collaboratively build their roadmaps, making them accessible to colleagues and customers alike, which helps unify everyone around a shared product vision and fosters a more engaged community. In this way, Producter not only streamlines workflows but also strengthens relationships between product teams and their customers.

Planview IdeaPlace stands out as a premier platform for managing ideas, allowing users to gather innovative concepts for products and markets to effectively address significant business challenges and enhance operational efficiency. With its global reach and support for multiple languages, this platform facilitates business crowdsourcing and innovation management through a comprehensive suite of tools, incorporating gamification elements like virtual currency, rewards, and game mechanics to bolster user involvement. Among its notable features are advanced data visualization, crowd science algorithms, machine learning capabilities, automated processing of ideas, and the option for idea trading, among others. Over 6 million employees across more than 500 enterprise organizations leverage Planview IdeaPlace to harness the strength of collective intelligence in overcoming business obstacles. By engaging individuals from across the globe, it empowers businesses to progress. Additionally, Planview IdeaPlace simplifies the process of discovering and nurturing ideas from both internal staff and external contributors, fostering a vibrant environment for innovation.

Zeplin supports the best product teams in delivering on the promise of design by: Handoff+: Publish the finalized design for development and automate all aspects of the handoff process, including the provision of the specifications to developers. Collaboration: Create a workspace that is organized and accessible for all members of your team to collaborate on design projects. Styleguides: Make your design system more accessible to developers by creating reusable design elements and connecting components to actual code. Open Platform: Connect your tools such as Slack or Jira to Zeplin, and create custom workflows using Zeplin's APIs and webhooks. Start Zeplin immediately! Sign up here: https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fapp.zeplin.io%2Fsignup

Brightidea stands out as the leading Idea Management Platform globally, boasting more than 2 million users and over $15 billion in net benefits thus far. By leveraging our platform, you can effectively engage your workforce, work together on creative solutions, and cultivate an innovative culture throughout your organization. No matter what stage you are in your innovation process, our resources and expertise will propel you forward. Join the ranks of successful companies that have transformed their approach to innovation with Brightidea.

Wazoku stands as an inventive SaaS entity, aiding some of the globe's largest institutions to boost innovation. Leveraging employee insights, forging new alliances, or delving into open innovation's vast possibilities, Wazoku propels innovation. Functioning as a profit-driven and purpose-oriented firm, Wazoku perceives innovation and sustainability as fundamental to our operations. We mesh tools, structures, and capability enhancement, allowing organizations of varying sizes to implement and grow an efficacious innovation initiative. Endowed with AI-infused software, premier analytics, skills tutoring, a validated Challenge Driven Innovation® approach, and the inaugural accredited open talent mass, Wazoku is the worldwide hub for innovation. We assert that innovation thrives on diversity and that all should contribute to the innovation mechanism. We're transforming the world, one conception at a time.

Userpilot is a comprehensive platform designed for Product, UX, Marketing, and Customer Success teams. It seamlessly integrates Product Analytics, In-app Engagement, and In-app Surveys to boost product adoption by delivering impactful in-app experiences, actionable insights, and valuable user feedback. Userpilot empowers these teams to create user onboarding flows, launch product announcements, enhance UX and product adoption, offer self-service support, and gather in-app feedback—all without the need for coding. The platform also features advanced Product Analytics tools such as funnels, trends, paths, and cohort analysis, enabling you to make informed, data-driven decisions. With its Custom Dashboards, you can effortlessly create personalized analytics dashboards by dragging and dropping your preferred reports or choosing from pre-built templates. Additionally, Userpilot offers event autocapture and session replay features for deeper insights into user behavior. Userpilot integrates with various third-party tools, including Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, and Salesforce, allowing you to connect seamlessly with your existing tech stack.

Accelerate your product decision-making process five times faster with BuildBetter's innovative Signal Engine, which transforms qualitative data through efficient search, extraction, organization, and summarization. Experience a remarkable 78% increase in insights derived from customer feedback when compared to teams relying on traditional manual research methods. This represents a significant advancement in qualitative analysis. On average, you can save 200 hours annually by systematically organizing customer insights into relevant topics, themes, and issues. Our exceptional summarization capabilities provide insights that are so effective, they almost seem effortless. From summarizing calls and feature requests to anything else BuildBetter can analyze, we convert complex data into easily shareable insights. With our proprietary Call Intelligence, powered by the Signal Engine, you can meticulously track and evaluate every call directed to your product team, ensuring no valuable information slips through the cracks. Embrace a new era of decision-making with BuildBetter, where actionable insights are just a click away.

Productroad enables businesses to enhance their offerings by actively engaging with customer insights. This platform allows users to provide feedback and vote on suggestions made by others, creating a collaborative environment. With this input, product teams can develop a strategic roadmap that reflects customer priorities, which can then be easily shared with both team members and clients. Additionally, we offer a changelog feature that keeps customers updated on the status of their feedback through notifications. As feedback is prioritized and statuses assigned, the roadmap evolves automatically, clearly displaying the ongoing work to users. Changes to the product roadmap are immediate, ensuring that users are informed of new features and updates as they happen. By utilizing the changelog, we keep our customers in the loop regarding modifications within Productroad. Furthermore, our platform seamlessly integrates user feedback management and feature voting into your existing workflows. Users can also receive real-time notifications about new feedback directly in Slack, enhancing communication and responsiveness. This comprehensive approach not only streamlines product development but also fosters a stronger connection between companies and their customers.

Harvestr serves as a collaborative platform for product management, enabling teams to make well-informed decisions about their roadmaps by utilizing customer feedback and data. This platform boasts essential functionalities such as managing customer feedback, prioritizing opportunities, and constructing detailed product roadmaps. It seamlessly integrates with various customer feedback and data sources like Zendesk, Intercom, Salesforce, and Slack. Designed by product managers specifically for their peers, Harvestr allows for the centralization of product feedback across multiple tools and channels on a large scale. By streamlining this process, it helps save valuable time while providing a thorough understanding of customer requirements. This centralized approach not only aids in effective product prioritization backed by reliable customer data but also ensures that teams focus on the most pressing issues promptly. Moreover, it contributes to maintaining a tidy and organized backlog. By engaging both customers and team members, Harvestr demonstrates that their input is valued, while also offering stakeholders clear visibility into the evolving product roadmap. Ultimately, this fosters a collaborative environment that enhances overall product development efficiency.

Herald ensures that customer issues are never overlooked within CRM systems, Slack, or email conversations. With powerful analytical capabilities, you can effortlessly retrieve any feedback related to specific customer concerns. Instantly identify every customer facing a particular issue, as Herald consolidates user feedback, allowing you to streamline and automate follow-ups for better understanding of customer problems. This platform empowers product teams to align seamlessly with customer-facing teams on product strategies, facilitating efficient communication by allowing account owners to be updated about the status of requested features with just one click. The process of capturing, organizing, and disseminating customer feedback becomes incredibly simple with Herald, ensuring that the product team consistently reviews requests from accounts. You can quickly access the latest updates on every customer inquiry, offering clients a private view of their requests' current status. Utilize completed tasks as valuable assets during account renewals and expansions, and harness this tool to re-engage with customers who may have previously churned, thereby fostering stronger relationships and enhancing customer satisfaction. By integrating these features, Herald transforms the way businesses manage customer interactions and feedback, ultimately leading to more informed decision-making and improved service delivery.

Management system based on reasoning, prioritization, and delegation.

Idiomatic harnesses top-tier AI to decode the reasons behind your customer feedback, tailoring its solutions to fit your unique business needs. Instead of relying on generic text analysis and manual review, collaborate with Idiomatic to make informed decisions more swiftly. Everything is neatly organized for your convenience, allowing you to transform feedback into immediate, data-driven initiatives. Gain insights into which challenges impact critical metrics such as NPS, CSAT, and surveys. Our hyper-custom strategy leverages your specific business data to eliminate uncertainty in strategic planning. By converting all customer feedback into a comprehensive voice of the customer, Idiomatic helps you navigate decisions with confidence. Stay ahead of the curve with our real-time alerts regarding shifts in customer experiences. Additionally, our bespoke approach integrates your business reasoning with our advanced AI, ensuring you achieve the outcomes you seek. Seamlessly connect insights from every customer feedback channel to enhance your understanding of their needs. With Idiomatic, you can elevate your decision-making process and foster stronger customer relationships.

Handling feature requests shouldn't consume all your time. Your product team dedicates countless hours to organizing feedback within spreadsheets and Jira, only to have these tools become chaotic and neglected. We enable product teams to collaborate seamlessly on feature requests across various departments, integrating insights from Salesforce and Hubspot. Feedback can flood your inbox from numerous channels, but we assist product teams in filtering out the distractions. We focus on quantifying the impact of requests and gathering essential customer information. By highlighting the most significant requests sorted by product area or theme, we ensure that all important submission details are captured. Our templates allow teams to gather all necessary information efficiently, minimizing repetitive questions about the roadmap. Save time that would otherwise be spent responding on Slack or email, and keep your teams updated with just a few clicks. Gain insights into the total revenue impact and context from customers, while also viewing the top requests categorized by common themes. Every day, customer-facing teams confront product feedback, and we streamline that process for enhanced efficiency. Ultimately, our solutions transform how product teams approach feature requests, making it a less daunting task.

Enable your entire team to maintain close connections with customers by facilitating the creation of products that truly resonate with them. You dedicate substantial time engaging with customers over the phone, ensuring that each moment is utilized effectively. Monitor every follow-up to guarantee that nothing slips through the cracks. Analyze both speaker dynamics and sentiment to refine your sales pitch. The automatic extraction of feedback helps identify patterns across various calls. You can upload call scripts to monitor responses to key questions. Highlight and share significant moments from calls for easy access. Relay product feedback directly sourced from customer conversations. Clarity enhances your Linear tickets by providing essential customer context. After each call, send notes and highlights to Slack to keep your team aligned. Clarity efficiently captures requests, pain points, and other vital information. Every piece of feedback from customers is tracked to ensure no opportunity is missed. Feedback is compiled into observable trends, allowing for the identification of potential opportunities. Additionally, insights are gathered from multiple conversations rather than just isolated calls, leading to a more comprehensive understanding of customer needs. By fostering this approach, your team can adapt and respond more effectively to evolving customer demands.

The Voice of Customer engine that fuels action across the entire organization. Designed specifically for customer experience leaders who prioritize tangible results over mere survey data. It serves as an early warning system, allowing timely interventions before issues escalate. Leverage insights to eliminate uncertainty regarding which cases, customers, and themes require focus. Proactively identify emerging trends to mitigate potential problems. Move away from merely tracking past performance indicators. Transition from anecdotal evidence to solid proof. Gather feedback from your entire customer base, not just those who participated in surveys. Generate comprehensive executive and cross-functional reports that enable data-driven prioritization. Maintain a continuous VoC approach rather than relying solely on quarterly assessments, utilizing various channels. Benefit from automatic theme identification and impact analysis. Convert qualitative feedback into quantitative metrics that demonstrate real value. Recognize consistent successes as well as areas needing enhancement. Strategically allocate resources, refine operations, and provide support to colleagues with robust data. Minimize the time spent on reporting, allowing you to concentrate on customer needs while building a culture of responsiveness. This comprehensive approach enhances overall customer satisfaction and loyalty.

An agile planning and tracking tool. Zoho Sprints is an agile tool that's clutter-free and allows you to be ready for change while still delivering great products on time. Plan to adapt to change. To deliver incremental value, break down your work into user stories. Get early feedback to ensure that you ship products that customers actually want. Ship quickly. Ship immediately Our release reports will help you plan your releases and keep track of your progress. Our Jenkins integration and release management module will ensure that nothing gets lost. You can track your progress on the board. You can track the progress of your sprints using the Scrum Board or Sprint Dashboard. You can customize your workflow to meet your team's needs and dive into contextualized swimlane views. Collaboration with cross-functional teams is a key virtue of agile teams. Teams can use the status timeline to identify bottlenecks and foster a culture of continuous improvement.

Quickhunt is an innovative platform designed for product and customer-facing teams to consolidate user feedback in a single location. It streamlines the entire process of gathering insights and determining priorities for future developments. With tools such as a visual roadmap, in-app surveys, and an integrated changelog, Quickhunt ensures that users remain informed and engaged throughout the product lifecycle. Users can gather feedback from various sources, identify emerging trends, and translate genuine user insights into actionable product strategies. Whether working on new features or setting long-term objectives, Quickhunt helps teams concentrate on what is essential to their users. Built for efficiency, transparency, and teamwork, it empowers your team to move from speculation to confident execution. Quickhunt is not only user-friendly and easy to implement, but also offers a free initial setup, making it an intelligent choice for maintaining customer connections and developing your product effectively. By using Quickhunt, teams can enhance collaboration and drive smarter decision-making processes, ultimately leading to better outcomes.

MakerSights empowers brands to make agile decisions, enhancing their resilience and adaptability in a fast-paced market. By streamlining the assortment deployment process, companies can reduce waste significantly, boost profit margins, and develop products that resonate with consumers. Despite investing 4.5 times more in inventory compared to marketing, brands allocate four times less to the technology that underpins these investments. MakerSights revolutionizes your decision-making process through data and collaborative efforts, instilling greater confidence from initial concept evaluations all the way to the selling phase. Regardless of whether your teams are in a shared workspace or dispersed globally, MakerSights fosters collaboration. It centralizes input from internal stakeholders and facilitates alignment during digital reviews, enabling quicker and more informed decisions without lengthy meetings. Moreover, it allows for the incorporation of consumer feedback into assortment strategies well before any prototypes are made. By collecting actionable insights from target audiences worldwide within hours, businesses can prioritize products likely to succeed while eliminating those destined to fail, leading to a more efficient and consumer-focused development cycle. In this way, MakerSights transforms the conventional approach to product development into a more responsive and market-savvy process.

KoalaFeedback is a comprehensive, free platform that streamlines the process of gathering and managing user feedback for B2B businesses. The platform offers a centralized portal where businesses can collect ideas from users, prioritize product features, and maintain transparent communication with customers. Users can vote on and comment about their top feedback, making it easier to understand customer needs and preferences. The platform organizes feedback into categorized boards by product area or feature set, enabling businesses to identify recurring themes and prioritize improvements accordingly. With customizable public roadmaps, KoalaFeedback helps build trust with users by clearly showing what’s planned, what’s in progress, and what’s completed. Additionally, KoalaFeedback allows businesses to personalize the portal by customizing domains, logos, and colors, ensuring a consistent brand experience. This free tool empowers teams to collaborate effectively, manage feedback more efficiently, and deliver better products that users truly value.