Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
At MTI, we focus on providing cutting-edge, budget-friendly communication solutions that empower businesses to enhance their customer service experience. Our offerings encompass a range of tools, including interactive voice response systems, both inbound and outbound IVR, SMS services, and more. We create tailored solutions to tackle the everyday challenges faced by businesses. Whether you need a complete turnkey solution or prefer a platform that allows software developers to build their own applications utilizing our infrastructure (Platform-as-a-Service), we've got you covered. Additionally, MTI ensures ongoing application support to boost customer satisfaction and maximize your return on investment. By leveraging cloud technology, we allow our clients to launch quickly without incurring the costs associated with traditional hardware, software, or infrastructure. Furthermore, we simplify the process of customizing interactions with your customers, ensuring a more personalized experience. Our commitment to innovation continues to drive success for businesses in an ever-evolving marketplace.
Description
Telebu Hub, or Hub, is a complete outbound and inbound contact center software that can either be deployed on-premises or in the cloud. It is easy to set-up, easy to scale and easy to use.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Message Technologies
Founded
1982
Country
United States
Website
www.messagetech.com
Vendor Details
Company Name
Telebu
Founded
2003
Country
India
Website
www.telebu.com/hub
Product Features
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes