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ease
features
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

MerchLogix offers cloud-based products tailored for space planning and merchandising tasks that are optimized for mobile use. These tools can be accessed by anyone in your organization from any location, at any time, because we constantly consider how they might enhance in-store operations. There are no restrictions on the number of users, as our pricing model does not charge per seat, and our products boast limitless configurability. This flexibility stems from our dedication to fostering connection and collaboration within your team. Our offerings are designed to integrate seamlessly; whether you choose to utilize just one or the entire suite, we ensure they fit effectively into your business. Our retail partners often commend us for being innovative problem solvers, showcasing our unwavering commitment to their success alongside our own. We took on one of retail's most persistent challenges—space planning—and not only addressed it but found a comprehensive solution. This commitment to problem-solving is what sets us apart in the industry.

Description

Managing a high volume of customer support tickets can become quite overwhelming, and at some stage, traditional email systems may not suffice. Zenquiries offers the necessary tools to streamline this process, allowing you to address customer issues effectively. As your eCommerce business expands, our platform is ready to support your needs. You can organize tickets into boards and collaborate with your team to find solutions. Additionally, you have the flexibility to include unlimited support agents in your plan without any additional fees, ensuring that you have all the resources needed to provide excellent customer service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify No 

Integrations

Shopify Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MerchLogix

Country

United States

Website

merchlogix.com/products/

Vendor Details

Company Name

zenquiries

Website

www.zenquiries.com

Product Features

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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