Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
MerchLogix offers cloud-based products tailored for space planning and merchandising tasks that are optimized for mobile use. These tools can be accessed by anyone in your organization from any location, at any time, because we constantly consider how they might enhance in-store operations. There are no restrictions on the number of users, as our pricing model does not charge per seat, and our products boast limitless configurability. This flexibility stems from our dedication to fostering connection and collaboration within your team. Our offerings are designed to integrate seamlessly; whether you choose to utilize just one or the entire suite, we ensure they fit effectively into your business. Our retail partners often commend us for being innovative problem solvers, showcasing our unwavering commitment to their success alongside our own. We took on one of retail's most persistent challenges—space planning—and not only addressed it but found a comprehensive solution. This commitment to problem-solving is what sets us apart in the industry.
Description
Managing a high volume of customer support tickets can become quite overwhelming, and at some stage, traditional email systems may not suffice. Zenquiries offers the necessary tools to streamline this process, allowing you to address customer issues effectively. As your eCommerce business expands, our platform is ready to support your needs. You can organize tickets into boards and collaborate with your team to find solutions. Additionally, you have the flexibility to include unlimited support agents in your plan without any additional fees, ensuring that you have all the resources needed to provide excellent customer service.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$10 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
MerchLogix
Country
United States
Website
merchlogix.com/products/
Vendor Details
Company Name
zenquiries
Website
www.zenquiries.com
Product Features
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No