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features
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Description

Manage1to1 is a cloud-hosted solution for K-12 that allows you to manage the data generated by your 1:1 deployment. Help Desk, Asset Management and User Management, Incident Tracking and a full Billing Suite let you see where your deployment is and what the costs are. You can get a complete view of your deployment with reporting, invoicing, and detailed statistics.

Description

Companies can enhance their cost efficiency, optimize resource usage, and streamline administrative workflows while maintaining high service quality by implementing Pro as an internal optimization tool. This solution empowers individual organizations to achieve greater control, awareness, and equilibrium between their technological expenditures and business needs. Additionally, systematically documenting an organization’s IT service usage establishes a foundation for more efficient accounts payable processes, ensuring that expenses are accurately recorded from the outset. Service providers have the opportunity to integrate ProOpti’s offerings into their software solutions for clients. Pro is vital for service providers aiming to assist their clients in managing technology-related costs and consumption through a centralized purchasing or management model, effectively serving as a platform for clear reporting and valuable insights. Moreover, service integrators can enhance their profitability by utilizing Pro to avoid the pitfalls of over-delivering on services that are not utilized, thereby ensuring better alignment with client needs and expectations. Ultimately, the implementation of such solutions not only promotes efficiency but also fosters a culture of informed decision-making within organizations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Yes 
Infinite Campus Yes 
PayPal Yes 
PowerSchool Yes 

Integrations

Google No 
Infinite Campus No 
PayPal No 
PowerSchool No 

Pricing Details

$1000/year
Pricing is done on a tier-level and per-student based on the number of students being managed. Data retention is indefinite and you are only charged for Active students. Staff, rooms, and other users are free!
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Overwatch Data Services

Founded

2011

Country

Michigan, United States

Website

www.manage1to1.com

Vendor Details

Company Name

ProOpti

Founded

1992

Country

Sweden

Website

www.proopti.com/home.aspx

Product Features

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing No 
Customer Portal Yes 
Customizable Invoices Yes 
Dunning Management Yes 
Hourly Billing No 
Invoice History Yes 
Mobile Payments Yes 
Multi-Currency No 
Online Invoicing Yes 
Online Payments Yes 
Payment Processing Yes 
Project Billing No 
Recurring/Subscription Billing No 
Service Ticket Billing No 
Tax Calculator No 

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management No 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management Yes 
IT Service Management No 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

Mobile Device Management (MDM)

Automatic Device Recognition No 
Data Management Yes 
Deployment Management Yes 
Inventory Management Yes 
Maintenance Utilities Yes 
Procurement Management No 
Remote Update / Installation No 
Software Management No 
Synchronization Management No 
Wireless Network Support No 

Product Features

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management No 
IT Service Management No 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management Yes 
Requisition Management No 
Supplier Management Yes 

Mobile Device Management (MDM)

Automatic Device Recognition No 
Data Management No 
Deployment Management No 
Inventory Management Yes 
Maintenance Utilities No 
Procurement Management Yes 
Remote Update / Installation No 
Software Management No 
Synchronization Management No 
Wireless Network Support No 

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring Yes 
Chargeback Tracking Yes 
Contract Negotiation Yes 
Fixed Line Compatibility Yes 
Internal Cost Allocation Yes 
Mobile Line Compatibility Yes 
Usage Reporting Yes 

Wireless Expense Management

CRM No 
Custom Rate Plans Yes 
Discount Management Yes 
Metered Billing Yes 
Move / Add / Change Options Yes 
Procurement Management Yes 
Split Billing Yes 
Supports WiFi Hotspots No 
Usage Reporting Yes 

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