Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The significance of call recording is on the rise, particularly in enhancing quality management and boosting sales productivity. Majuda offers exceptional call recording solutions to its clients, coupled with quality management services, all while navigating corporate liability concerns effortlessly. The versatility of call recording makes it a beneficial tool across various sectors, demonstrating its effectiveness in driving success. Our innovative and compliant call recording product suite delivers a comprehensive solution that aligns with our clients' objectives and strategic aspirations. With Majuda's call recording and quality management offerings, clients can expect a notably more efficient process, enhanced customer satisfaction, and effective management of liability risks. Committed to fostering our clients’ growth, Majuda is focused on creating call recording solutions that elevate customer retention and sales performance, ultimately leading to greater profitability. Furthermore, we continuously adapt our services to meet the evolving needs of our clients in a competitive marketplace.
Description
Globitel's SpeechLog Call Recorder solution offers an all-encompassing approach to call recording that can be tailored to meet the specific operational needs of any call center. It is compatible with nearly all telephony environments, such as traditional TDM and VoIP systems, facilitating a smooth transition during technology upgrades as your business continues to expand and adapt. With extensive multi-site recording and playback features, it maximizes network resource utilization and enables data center consolidation while ensuring universal and transparent access to recorded calls, regardless of their capture location. Moreover, the SpeechLog Call Recorder allows you full control over the architecture for deploying your call recording system. The solution's reliability is particularly highlighted by its redundancy and high-availability options, ensuring uninterrupted functionality, which is crucial for businesses that cannot tolerate downtime. This combination of flexibility and robustness makes it an ideal choice for organizations aiming to enhance their call management processes.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Majuda
Website
www.majuda.com
Vendor Details
Company Name
Globitel
Founded
1996
Country
Jordan
Website
www.globitel.com/speechlog-call-recorder/
Product Features
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
Yes
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
Yes
Video Call Recording
Yes