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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Discover the driving force behind the rapid expansion of banks and credit unions. Enhance your account holder growth with our comprehensive omnichannel account opening solution that seamlessly connects with your core systems. This innovative approach ensures a pleasurable experience for both consumers and businesses. Our platform simplifies the onboarding process for both new and existing clients, allowing you to meet your customers wherever they are. With our solution, you can open and fund deposit accounts in under three minutes. You can also streamline your operations by automating up to 97% of application decisions, enabling you to increase account openings across multiple channels, whether online, in-branch, or mobile. Our technology allows for real-time integration with your core banking system. MANTL not only integrates effortlessly with all core banking systems but also collaborates with prominent fintech platforms for enhanced functionality. Benefit from seamless integration with leading providers. By leveraging over 30 data sources, MANTL automates more than 90% of KYC decisions, significantly reducing the need for labor-intensive manual reviews. Additionally, our no-code, real-time configurability empowers you to instantly adjust risk thresholds, underwriting criteria, product rates, and more to align with your institution's evolving needs. This flexibility ensures that you can adapt quickly to market demands while maintaining exceptional service levels.

Description

WWS Customer Management is a comprehensive solution aimed at equipping banks with the necessary technology to bolster and refine the role of their branches in fostering customer relationships and loyalty. Achieving this objective involves creating a more engaging in-branch experience through tailored interactions, whether via self-service kiosks or with staff members. From the instant visitors, including both customers and potential clients, enter the branch, they receive unwavering attention, which significantly boosts customer satisfaction and retention rates. In the banking sector, branches encounter a myriad of challenges as they strive to reduce operational expenses while enhancing their engagement with customers to be more effective and efficient. This need arises during a period when customers are increasingly selective and demand a cohesive, fluid omnichannel experience. The WWS Customer Management solution serves as a strategic approach to tackle these issues by improving how branches welcome and assist visitors, ultimately leading to a more personalized banking experience. By focusing on these enhancements, the solution not only addresses current challenges but also positions branches to better adapt to the evolving expectations of their clientele.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alloy Yes 
BusinessManager Yes 
FIS Hedge Fund Portfolio Manager Yes 
Finastra Essence Yes 
First Data Yes 
Fiserv Yes 
Google Cloud Platform Yes 
Plaid Yes 
SendGrid Yes 
Stripe Yes 
Twilio Yes 

Integrations

Alloy No 
BusinessManager No 
FIS Hedge Fund Portfolio Manager No 
Finastra Essence No 
First Data No 
Fiserv No 
Google Cloud Platform No 
Plaid No 
SendGrid No 
Stripe No 
Twilio No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

MANTL

Founded

2016

Country

United States

Website

www.mantl.com

Vendor Details

Company Name

Auriga

Country

United States

Website

www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-customer-management/

Product Features

Banking

ATM Management No 
Compliance Tracking No 
Corporate Banking No 
Credit Card Management No 
Credit Union No 
Investment Banking No 
Multi-Branch No 
Online Banking No 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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