Corillian Online Description

Digital banking options available online and via mobile devices are essential in enhancing customer experiences and reinforcing connections formed during in-branch visits. By utilizing Corillian® Online and Mobiliti™ from Fiserv, your institution can provide user-friendly features such as bill payments, money transfers, and a variety of other financial services within a streamlined ASP framework. These comprehensive and ready-to-implement solutions empower you to deliver efficient and affordable digital banking offerings. With built-in integrations, regular updates, and self-service capabilities, you can effortlessly meet and surpass customer demands while staying competitive in the rapidly changing digital landscape. Designed to boost profitability and foster digital engagement, both solutions cater to consumers who prioritize accessibility, rapidity, and user-friendliness. Fiserv is equipped with unparalleled resources and expertise, enabling you to implement these solutions with unprecedented flexibility to adapt to your operational needs. This adaptability will ultimately allow your institution to thrive in an increasingly digital financial environment.

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Integrations

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Reviews - 1 Verified Review

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Company Details

Company:
Fiserv
Year Founded:
1984
Headquarters:
United States
Website:
www.fiserv.com/en/solutions/customer-and-channel-management/online-banking-solutions/corillian-online.html

Media

Corillian Online Screenshot 1
Corillian Online Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours
Online Support

Corillian Online Features and Options

Online Banking Software

Chat / Messaging
Marketing Automation
Retail Banking
Single Sign On

Corillian Online User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: IT DEPT
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Corillian often breaks, and plenty of excuses.

    Date: Nov 17 2021

    Summary: Implementation was fast and painless until cutover day. We had a few hiccups with conversion but Fiserv provided a team which helped us get members taken care of. Excellent job there.

    Corillian was a decent solution for the first couple years and my opinion reflects our experiences of the last 18 months.

    Getting help from a "Real Person" on the Corillian team can be challenging. If you require a change in your settings or configuration, you may have to wait a VERY LONG TIME.

    I feel like since Fiserv / Corillian has us under contract, they believe that third rate service and shoddy reliability are acceptable. If we could have a do over, I would look long and hard at another Internet banking provider.

    Positive: Integration with existing Fiserv products and relatively easy setup installation. Corillian makes it easy for members to securely transfer funds between accounts.

    Negative: We spend a fair amount leasing Corillian from fiserv each month. Corillian seems to go down or break at least once a week. Application latency is common which causes users to disconnect or transactions to fail. Our call center gets flooded when this happens and all we get an email apology from Fiserv. We deserve a REFUND.

    Corillians backend is connected to customers via VPN. Fiserv / Corillian have many moving parts, but when something doesn't work, our customer service team cannot service our members (Password Reset, Device Reset, Transaction review, etc).

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