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Average Ratings 4 Ratings

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features
design
support

Description

LeadScoring AI is an advanced predictive lead-scoring solution that effortlessly connects with leading CRM systems to gather real-time customer interaction information and assess past behaviors, identifying trends that lead to successful conversions. Utilizing a streamlined three-step process—simple integration with CRMs, training AI models on anonymized data, and delivering scores and insights directly within the CRM—it evolves by learning how various leads react, identifies high-potential candidates, and devises methods to reengage those with a diminished chance of conversion. The platform’s PrivacyPurge IQ guarantees compliance with GDPR and eliminates bias in data management by automatically deleting personal information, while user-friendly dashboards offer clear visibility into first-response rates, improved conversion metrics, and ROI advancements within just 30 days. By automating the lead prioritization process, minimizing manual uncertainty, and providing actionable recommendations directly within current sales workflows, LeadScoring AI empowers teams to enhance their conversion rates significantly. Additionally, the platform's capacity to continually adapt and refine its scoring models ensures that sales teams stay ahead of market trends and customer preferences.

Description

Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them. SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement. It is trusted by more than 450,000 businesses, including giants such as Mahindra Group and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle. Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
Salesforce Yes 
Zendesk Yes 
Zoho CRM Yes 
ActiveCampaign No 
Bronto Marketing Platform No 
GetResponse No 
Google Analytics No 
Google Translate No 
HubSpot Customer Platform No 
Mad Mimi No 
Magento No 
MyClassboard No 
Tumblr No 
Volusion No 
WhatCounts No 
Yola No 
Zoho Campaigns No 
Zoho Flow No 
Zoho Survey No 

Integrations

HubSpot CRM Yes 
Salesforce Yes 
Zendesk Yes 
Zoho CRM Yes 
ActiveCampaign Yes 
Bronto Marketing Platform Yes 
GetResponse Yes 
Google Analytics Yes 
Google Translate Yes 
HubSpot Customer Platform Yes 
Mad Mimi Yes 
Magento Yes 
MyClassboard Yes 
Tumblr Yes 
Volusion Yes 
WhatCounts Yes 
Yola Yes 
Zoho Campaigns Yes 
Zoho Flow Yes 
Zoho Survey Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0/month
Free: Three operator licenses, track and engage with 10K visitors/month, 100 chat sessions/month

Basic: $10/month/user, track and engage with 50K visitors/month, one custom chatbot, 1,000 chat sessions/month, chat routing

Professional: $17/month/user, unlimited chat sessions, five custom chatbots, track and engage with 100K visitors/month, instant messaging (IM) channels

Enterprise: $25/month/user, track and engage with 200K visitors/month, chat translation, company profile enrichment, 10 custom chatbots, Answer Bot, Autopilot
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

LeadScoring.AI

Country

Spain

Website

www.leadscoring.ai/

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/salesiq/

Product Features

Product Features

Chatbot

Call to Action Yes 
Context and Coherence No 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant Yes 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Sales Enablement

Collaboration No 
Contact Management No 
Content Management No 
Document Management No 
Goals / Quota Management No 
Lead Management No 
Meeting Management No 
Performance Management No 
Presentation Management No 
Proposal Management No 
Territory Management No 
Training Management No 

Sales Engagement

CRM Integration No 
Call Scripts / Call Steps No 
Email Sequences No 
Email Tracking / Automation No 
Lead Management No 
Reporting / Analytics No 
Sales / Voice Dialer No 
Sales Automation No 
Search No 
Task Management No 
Templates No 
Workflow Management No 

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