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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Cloud Telephony Solutions and Deep Insights that are AI-enabled. Automate communication, bring operations online, and manage the large call inflow. Automated Outbound Solutions can be used to reach students and parents. With just one missed call, conduct surveys and collect valuable data. Automated Outbound Solutions can help you reach your customers. Hosted call center solutions and IVR are available for verification, reducing cancellations and operational expenses. Our hosted call center solutions make it possible to provide assistance to patients 24x7. Customers can save time by combining IVR and ASR. This allows them to reach the person they need in half the time, especially during emergency situations. They also receive regular updates. Smart IVR allows you to collect customer data and handle large calls. Our automated outbound solutions will help you reach your customers with important updates.

Description

Wavix provides a dependable, scalable communication platform that supports various channels. You can rapidly establish voice and messaging capabilities through either an API or a user-friendly interface. From payment reminders and promotional offers to emergency alerts and surveys, Wavix opens up innovative communication avenues that are designed to enhance business growth while ensuring efficiency. Each feature is accessible through a straightforward RESTful API, which requires minimal coding knowledge, making transitions easy. Our API-driven omnichannel gateway allows you to connect with customers through voice calls, SMS, and popular instant messaging applications. Designed with developers in mind, our network is robust and redundant at every level. You can achieve international connectivity while maintaining full control from start to finish. We offer ready-to-go communication solutions suitable for a wide range of applications. You can dive right in with just a few clicks and no coding necessary. Launch marketing initiatives, conduct polls, administer surveys, implement IVRs, send mass notifications, and much more. You have the option to create custom workflows or utilize pre-designed templates, and you can build, test, and integrate call actions effortlessly with a drag-and-drop interface or through our API. This flexibility ensures that your communication strategies are tailored to your unique business needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Armour365 Yes 
Collect! No 
Freshdesk Yes 
Gnani Bot Builder Platform Yes 
HubSpot Customer Platform Yes 
Kylas Yes 
LifeLinkr Yes 
Meritto Yes 
MyClassboard Yes 
Nimble Yes 
Picky Assist Yes 
PropFlo Yes 
Quickwork Yes 
Salesforce Yes 
Vitrify IVF Software Yes 
Vtiger CRM Yes 
WhatsApp No 
Zendesk Yes 
Zoho Desk Yes 
Zoho One Yes 

Integrations

Armour365 No 
Collect! Yes 
Freshdesk No 
Gnani Bot Builder Platform No 
HubSpot Customer Platform No 
Kylas No 
LifeLinkr No 
Meritto No 
MyClassboard No 
Nimble No 
Picky Assist No 
PropFlo No 
Quickwork No 
Salesforce No 
Vitrify IVF Software No 
Vtiger CRM No 
WhatsApp Yes 
Zendesk No 
Zoho Desk No 
Zoho One No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$0.007 per minute
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Knowlarity Communications Pvt. Ltd.

Founded

2009

Country

India

Website

knowlarity.com

Vendor Details

Company Name

Wavix

Founded

2018

Country

United States

Website

wavix.com

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer No 
Predictive Dialer No 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys Yes 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Call Tracking

CRM Yes 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking No 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
IVR / Voice Recognition Yes 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Speech Analytics

Automatic Transcription No 
Call Center Management No 
Call Recording No 
Customer Experience Management No 
Data Security No 
Natural Language Processing No 
Predictive Analytics No 
Self-Service Search No 
Sentiment Analysis No 
Surveys & Feedback No 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management Yes 
VoIP No 
Voice & Data Integration Yes 

Product Features

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

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