Acefone Description

Acefone (founded in 2010) is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including:

-Interactions Hub
-Contact Center Studio
-API Connect
-Campaigns
-AI Voice Agents
-Voice Streaming
-Xtract

These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer's journey.

Based in Gurgaon, we serve over 5,000 global businesses with the support of a dedicated team of 200+ professionals across Gurgaon, Mumbai, and Bangalore. We deliver seamless communication through industry-leading integrations, ensuring a customer experience that is both efficient and effective. Our ISO 27001 certification attests to our commitment to top-tier security, backed by a 99.5% uptime guarantee.


Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands.

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Pricing

Pricing Starts At:
₹1,599 per user per month
Pricing Information:
Unlimited calling plans starting at just ₹1,599 per user per month.

Integrations

API:
Yes, Acefone has an API
View Integrations

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Company Details

Company:
Acefone
Year Founded:
2010
Headquarters:
Gurugram, Haryana, India
Website:
www.acefone.com
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Product Details

Platforms
Web-Based
Windows
Mac
iPhone App
iPad App
Android App
Chromebook
Types of Training
Training Docs
Live Training (Online)
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Acefone Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Acefone User Reviews

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