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Average Ratings 0 Ratings

Total
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features
design
support

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Write a Review

Description

Cloud Telephony Solutions and Deep Insights that are AI-enabled. Automate communication, bring operations online, and manage the large call inflow. Automated Outbound Solutions can be used to reach students and parents. With just one missed call, conduct surveys and collect valuable data. Automated Outbound Solutions can help you reach your customers. Hosted call center solutions and IVR are available for verification, reducing cancellations and operational expenses. Our hosted call center solutions make it possible to provide assistance to patients 24x7. Customers can save time by combining IVR and ASR. This allows them to reach the person they need in half the time, especially during emergency situations. They also receive regular updates. Smart IVR allows you to collect customer data and handle large calls. Our automated outbound solutions will help you reach your customers with important updates.

Description

As your media enterprise prepares to advance or innovate, new obstacles will inevitably arise. During this transformative journey, both the outcomes and the methods of achieving them hold significant value. When your business evolves, its requirements and responsibilities change, prompting our solutions to adapt seamlessly to these shifts. Each challenge presents a multitude of potential solutions, extending beyond merely good or bad options. It’s crucial to consider efficient, cost-effective, and adaptable solutions in the current landscape. The Telebreeze video platform seamlessly integrates with your ecosystem's components, ensuring dependable communication and interaction. With Telebreeze Middleware, you gain control over your media operations, supported by an intuitive web interface and readily available tools and data. Whether you're establishing a media business from the ground up or seeking innovative approaches to intricate challenges and daring initiatives, our knowledge and experience are readily accessible to assist you in achieving your goals. Our commitment to your success ensures that as you navigate this dynamic environment, you will have the resources needed to thrive.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Armour365 Yes 
Aura365 Yes 
Automate365 Yes 
CentraHub CRM Yes 
Focus X Yes 
Freshdesk Yes 
HelloLeads Yes 
HubSpot CRM Yes 
Kylas Yes 
MyClassboard Yes 
OneHash CRM Yes 
Picky Assist Yes 
ProManage Yes 
PropFlo Yes 
Quickwork Yes 
Vitrify IVF Software Yes 
Vtiger CRM Yes 
Zapier Yes 
Zendesk Yes 
Zoho One Yes 

Integrations

Armour365 No 
Aura365 No 
Automate365 No 
CentraHub CRM No 
Focus X No 
Freshdesk No 
HelloLeads No 
HubSpot CRM No 
Kylas No 
MyClassboard No 
OneHash CRM No 
Picky Assist No 
ProManage No 
PropFlo No 
Quickwork No 
Vitrify IVF Software No 
Vtiger CRM No 
Zapier No 
Zendesk No 
Zoho One No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Knowlarity Communications Pvt. Ltd.

Founded

2009

Country

India

Website

knowlarity.com

Vendor Details

Company Name

Telebreeze

Founded

2011

Country

Russian Federation

Website

telebreeze.com

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer No 
Predictive Dialer No 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys Yes 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Call Tracking

CRM Yes 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking No 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
IVR / Voice Recognition Yes 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Speech Analytics

Automatic Transcription No 
Call Center Management No 
Call Recording No 
Customer Experience Management No 
Data Security No 
Natural Language Processing No 
Predictive Analytics No 
Self-Service Search No 
Sentiment Analysis No 
Surveys & Feedback No 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management Yes 
VoIP No 
Voice & Data Integration Yes 

Product Features

OTT

API Access Yes 
Content Organization No 
Live Events Yes 
Monetization Tools No 
Multi-Service Integration Yes 
SDK No 
Scheduling Yes 
Video Hosting/Storage No 
Video Quality Optimization Yes 

Video

Analytics Yes 
Brand Overlay Yes 
Bulk Uploading Yes 
Closed Captions Yes 
Mobile Screen Support Yes 
Privacy Options Yes 
Social Sharing Yes 
Video Looping Yes 
Video Streaming Yes 

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