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Average Ratings 1 Rating
Description
Our proven methodology enhances your knowledge base by identifying the inquiries users frequently have, subsequently crafting responses that are accessible and easy to digest. We consistently track tickets for recurring questions, ensuring your knowledge base remains up-to-date. IT tickets serve as indicators of the queries users pose. We highlight tickets that could have been resolved through self-service assistance, such as 'how-tos' and various other Tier 1 issues. Utilizing advanced machine learning classifiers, we categorize self-service tickets based on over 1000 ontologies, organizing them by inquiry. These categorized groups are prioritized according to their frequency, allowing us to pinpoint the most essential FAQs. Quality control checks are conducted on answer segments before they are linked to the corresponding FAQs. Once this process is complete, the questions and answers are primed and ready to be integrated into your knowledge base, enhancing user experience and self-service efficiency. This systematic approach not only streamlines access to information but also empowers users to find solutions independently.
Description
Quora aims to disseminate and enhance global knowledge. Much of the valuable information that could benefit numerous individuals remains confined to a select few, either trapped in personal memories or accessible only to certain groups. Our goal is to bridge the gap between those who possess knowledge and those in need of it, fostering connections among individuals with diverse viewpoints to promote mutual understanding, while also encouraging everyone to share their insights for the greater good. At its core, Quora revolves around questions — inquiries that impact the world, elucidate current events, inform crucial life choices, and offer clarity on differing perspectives. It serves as a platform where users can pose meaningful questions and receive remarkable answers. Importantly, Quora features a singular version of each question, devoid of variations influenced by political or regional biases, ensuring clarity and focus in discourse. This approach allows for a more unified exploration of topics, enriching the conversation for all participants.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Cerby
No
CodeeQR
No
Convosight
No
Driftrock
No
Electrik.Ai
No
HARPA AI
No
JustAnotherPanel
No
Kochava
No
Ours Privacy
No
Pixela
No
Integrations
Cerby
Yes
CodeeQR
Yes
Convosight
Yes
Driftrock
Yes
Electrik.Ai
Yes
HARPA AI
Yes
JustAnotherPanel
Yes
Kochava
Yes
Ours Privacy
Yes
Pixela
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Kaleo Software
Founded
2013
Country
United States
Website
www.kaleosoftware.com
Vendor Details
Company Name
Quora
Founded
2009
Country
United States
Website
quora.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
No
Content Management
Yes
Decision Tree
Yes
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Product Features
Social Networking
Activity / News Feed
Yes
Advertising Management
No
Blogs
No
Data Security
No
Event Management
No
Group Management
No
Media Library
No
Privacy Options
No
Real-time Chat
No
Social Media Integration
No
Social Media Tagging
No
User Profiles
Yes