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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Juris Astra offers a comprehensive call centre solution designed for both inbound and outbound communications, featuring essential components such as a telephony automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. Additionally, it provides optional functionalities for customer relationship management (CRM), sales force and marketing oversight, as well as case management to effectively manage sales leads, marketing efforts, customer complaints, service requests, and overall customer service challenges. This all-in-one solution enables the seamless handling of various communication channels, including telephony, email, web chat, fax, and SMS interactions, all in an automated fashion. The PABX system serves as the backbone for managing telephony connections, accommodating incoming lines from telecommunications providers like ISDN PRI or CO Analog PSTN trunks, alongside extension lines leading to agents or users. Among its standard features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, support for hardphones and softphones, VoIP capabilities, and SIP integration. With its diverse offerings, Juris Astra ultimately positions itself as an essential tool for enhancing operational efficiency in customer engagement.

Description

The VaxVoIP SIP Phone SDK enables developers to create customized SIP softphones and VoIP applications compatible with platforms such as Windows, Android, iPhone, and iPad. This powerful SDK encompasses SIP signaling, media management, and call-control APIs that support both voice and video functionalities, messaging, presence features, multiple SIP account integrations, and the ability to handle concurrent calls. Noteworthy features include conference calling, call hold, transfer and forwarding options, WAV recording capabilities, SIPREC client support, echo cancellation, jitter buffering, and detection of answering machines. The SDK also offers sample projects in a variety of programming languages, including C#, VB.NET, WPF, Visual C++, Delphi, Java, Objective-C, and Swift, along with comprehensive documentation tailored to each platform. It seamlessly connects applications with standard SIP servers, IP-PBX systems, gateways, and various telephony service providers. Potential applications for this SDK range from softphones and mobile VoIP solutions to call-center applications, auto-dialers, and integrated business communication systems. Developers can explore a fully functional 30-day trial version, while annual licenses for Windows, Android, and iOS are available for purchase separately, ensuring flexibility for different development needs. Overall, the VaxVoIP SIP Phone SDK provides robust tools and resources designed to streamline the development of high-quality VoIP applications.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Asterisk No 

Integrations

Asterisk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$2,640/year
Annual single-software licenses: Windows $2,640, Android $2,840, and iOS $2,860. Licenses include technical assistance, updates, new releases, maintenance, and issue resolution.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Juris Technologies

Founded

1997

Country

Malaysia

Website

juristech.net

Vendor Details

Company Name

VaxSoft

Founded

2004

Country

Pakistan

Website

www.vaxvoip.com/sip-phone-sdk

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording No 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Product Features

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