Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Juris Astra offers a comprehensive call centre solution designed for both inbound and outbound communications, featuring essential components such as a telephony automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. Additionally, it provides optional functionalities for customer relationship management (CRM), sales force and marketing oversight, as well as case management to effectively manage sales leads, marketing efforts, customer complaints, service requests, and overall customer service challenges. This all-in-one solution enables the seamless handling of various communication channels, including telephony, email, web chat, fax, and SMS interactions, all in an automated fashion. The PABX system serves as the backbone for managing telephony connections, accommodating incoming lines from telecommunications providers like ISDN PRI or CO Analog PSTN trunks, alongside extension lines leading to agents or users. Among its standard features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, support for hardphones and softphones, VoIP capabilities, and SIP integration. With its diverse offerings, Juris Astra ultimately positions itself as an essential tool for enhancing operational efficiency in customer engagement.
Description
The VaxVoIP SIP Phone SDK enables developers to create customized SIP softphones and VoIP applications compatible with platforms such as Windows, Android, iPhone, and iPad. This powerful SDK encompasses SIP signaling, media management, and call-control APIs that support both voice and video functionalities, messaging, presence features, multiple SIP account integrations, and the ability to handle concurrent calls. Noteworthy features include conference calling, call hold, transfer and forwarding options, WAV recording capabilities, SIPREC client support, echo cancellation, jitter buffering, and detection of answering machines. The SDK also offers sample projects in a variety of programming languages, including C#, VB.NET, WPF, Visual C++, Delphi, Java, Objective-C, and Swift, along with comprehensive documentation tailored to each platform. It seamlessly connects applications with standard SIP servers, IP-PBX systems, gateways, and various telephony service providers. Potential applications for this SDK range from softphones and mobile VoIP solutions to call-center applications, auto-dialers, and integrated business communication systems. Developers can explore a fully functional 30-day trial version, while annual licenses for Windows, Android, and iOS are available for purchase separately, ensuring flexibility for different development needs. Overall, the VaxVoIP SIP Phone SDK provides robust tools and resources designed to streamline the development of high-quality VoIP applications.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Asterisk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2,640/year
Annual single-software licenses: Windows $2,640, Android $2,840, and iOS $2,860. Licenses include technical assistance, updates, new releases, maintenance, and issue resolution.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Juris Technologies
Founded
1997
Country
Malaysia
Website
juristech.net
Vendor Details
Company Name
VaxSoft
Founded
2004
Country
Pakistan
Website
www.vaxvoip.com/sip-phone-sdk
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
No
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes