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Average Ratings 0 Ratings
Description
Gain a comprehensive understanding of your work inbox through valuable insights and trends. Utilize AI to automatically craft highly informed emails, ensuring that you never miss addressing significant workplace issues again! Your digital counterpart can extract insights from various communication platforms such as Gmail and Slack. Jelled.ai is capable of identifying and illustrating trends based on the information in your inbox. You can effortlessly track critical matters such as financials, sales, and status updates. This digital twin is designed to create timely and well-informed email drafts that integrate its extensive knowledge base and contextual thread information. Moreover, it has the capability to learn your email response habits, ultimately saving you precious time and effort by generating replies to the most pressing messages. By connecting with their digital twins, you can enjoy instantaneous responses. Furthermore, your digital twin can intelligently and seamlessly address incoming inquiries using its carefully curated knowledge base. You also have the option to add additional details to your outgoing messages, ensuring they accurately represent your voice and intent. This innovative approach not only streamlines communication but also enhances your overall productivity at work.
Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
Yes
Slack
Yes
Google Calendar
Yes
Google Cloud Platform
No
Microsoft Outlook
No
Stripe
Yes
Yahoo! Mail
No
Integrations
Gmail
Yes
Slack
Yes
Google Calendar
No
Google Cloud Platform
Yes
Microsoft Outlook
Yes
Stripe
No
Yahoo! Mail
Yes
Pricing Details
$30 per month
Free Trial
Yes
Free Version
No
Pricing Details
$5 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Jelled.ai
Website
jelled.ai/
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Product Features
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No