Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Intelli Warranty is an intelligent warranty claims and supplier recovery management system designed specifically for OEMs and manufacturers. It centralizes claim processing, defect visibility, and financial governance across dealer and distributor networks. The system analyzes claim value, repair trends, service records, and dealer history to flag high-risk submissions while allowing routine claims to flow efficiently. Automated supplier recovery workflows link part failures to vendor accountability, increasing recovery rates and minimizing manual intervention. Advanced analytics convert warranty claims data into operational intelligence, highlighting recurring defects and region-specific trends. Configurable policy administration enables flexible coverage definitions, reimbursement terms, and product model management. Dynamic work queues assign claims to approvers based on configurable business rules to streamline approvals. AI-based fraud detection identifies anomalies in claim timing, cost patterns, documentation, and vehicle history. Multi-channel reporting tools support Excel, PDF, and SSRS formats for informed decision-making. By reducing dispute closure time, lowering avoidable payouts, and improving compliance, Intelli Warranty strengthens financial control and product quality oversight.

Description

IrisCX serves as an advanced video platform tailored for enterprise-level home product and service companies, revolutionizing customer engagement throughout the stages of product selection, setup, and support. By facilitating effortless video interactions without the need for apps, IrisCX empowers customers to easily connect with experts at the click of a button, which enhances the real-time support experience. The platform's AI-enhanced functionalities, including VisualBot and VisualGuide, improve the customer journey by enabling users to articulate their issues both visually and verbally, thus generating precise defect summaries without lengthy typing. Additionally, IrisCX streamlines communication by automatically forwarding these summaries to service teams through integrations with platforms like Zapier and webhooks, ensuring prompt and well-organized responses. For home builders, IrisCX significantly enriches customer relationships by offering virtual walkthroughs throughout the construction process and optimizing post-possession warranty services, which minimizes the necessity for in-person visits and boosts first-call resolution rates. Overall, IrisCX not only enhances efficiency but also fosters stronger connections between companies and their customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Zapier No 

Integrations

Zapier Yes 

Pricing Details

$1000
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Intellinet Systems

Founded

2012

Country

India

Website

www.intellinetsystem.com

Vendor Details

Company Name

IrisCX

Country

Canada

Website

www.iriscx.com

Product Features

Warranty Management

Contract Management No 
Eligibility Verification No 
For Field Service No 
For General Contractors No 
For Manufacturers No 
Parts Management No 
Policy Management No 
Product Registration No 
Repair Management No 
Returns Management No 
Service Management No 
Warranty Tracking No 

Product Features

Construction Management

Accounting Integration No 
Budget Tracking/Job Costing No 
CRM No 
Change Orders No 
Commercial No 
Contract Management No 
Contractors No 
Equipment Tracking No 
Estimating No 
Incident Reporting No 
Mobile Access No 
Offline Access No 
RFI & Submittals No 
Residential No 
Subcontractor Management No 
Timesheets No 

Alternatives

Alternatives

CloudVisit Reviews

CloudVisit

Aurora Software Technology
Visual Assistance Reviews

Visual Assistance

OptimaTech Limited