Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Businesses worldwide enhance their sales, boost revenue, and cultivate enduring relationships through top-tier sales CRM and cloud phone solutions by Inperium. Accelerate your sales processes and maximize revenue by effectively connecting with your contacts, streamlining sales team operations, and leveraging actionable data for informed decision-making. Equip your small to medium-sized business with an efficient cloud-based phone system to seamlessly handle incoming calls and foster robust customer relationships. Our philosophy centers around listening to our clients, and we prioritize transforming their feedback into new product features swiftly. With a commitment to innovation, we embrace cutting-edge technologies to achieve our aspirations with sophistication. Our expertise is matched by our dedication to continuous learning, and we prioritize transparency, trust, and a friendly approach in all our interactions. Our effort to build lasting loyalty among customers is unwavering, as we believe that trust is the cornerstone of successful business relationships.
Description
Establishing and maintaining robust customer relationships is essential for enhancing customer retention and reducing acquisition costs. Kilterly plays a pivotal role in facilitating the development of enduring customer connections. Our advanced data analysis engine identifies engaged customers, those who are indifferent, and those at risk of leaving. We have crafted a proprietary survey tool tailored for customer success, which features an innovative method for gauging customer sentiment through their feedback. We empower you to routinely and discreetly assess how likely your customers are to recommend your business or product by measuring Net Promoter Score (NPS). Additionally, Kilterly offers automated communication capabilities that enable you to design campaigns and manage tasks, elevating both the onboarding process and ongoing customer relationship nurturing. Our platform provides the flexibility to select specific customer segments to engage with at the most opportune moments, utilizing various segmentation criteria. You can effectively structure your team’s workflow to ensure that every customer interaction is meaningful and impactful. Consequently, Kilterly not only enhances your understanding of customer needs but also equips you with the tools to respond proactively to them.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Freshdesk
No
HubSpot CRM
No
HubSpot Customer Platform
No
HubSpot Sales Hub
No
Intercom
No
Mailgun
No
Pipedrive
No
Salesforce
No
Slack
No
Zendesk
No
Integrations
Freshdesk
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
HubSpot Sales Hub
Yes
Intercom
Yes
Mailgun
Yes
Pipedrive
Yes
Salesforce
Yes
Slack
Yes
Zendesk
Yes
Pricing Details
$24.99 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$399.00/month
Kilterly offers three pricing tiers based on number of clients
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
INPERIUM
Founded
2019
Country
United States
Website
www.inperium.com
Vendor Details
Company Name
Kilterly
Founded
2018
Country
United States
Website
kilterly.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Customer Engagement
Analytics
No
Churn Management
Yes
Communication Management
Yes
Community Management
No
Content Syndication
Yes
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
Yes
Analytics
No
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
No
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
No
Health Score
Yes
Onboarding
Yes
Revenue Management
No
Usage Tracking / Analytics
Yes
Win / Loss Analysis
No